IN24272 Regional Knowledge Management and Information Technology Manager

CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries.

For more information, visit cimmyt.org.

CIMMYT seeks a hands-on, service-oriented and detail-oriented professional with relevant experience in Project Management or Project Coordination, to oversee, coordinate, and ensure compliance in the Knowledge Management and Information Technologies areas to all CIMMYT staff based in Asia.

This position is key to ensure continued operations in Asia’s offices by coordinating activities with the HQ office, and also overseeing that Knowledge Management and Information Technologies products and services are properly delivered in the region, according to rules and regulations. This also includes interacting with end users to monitor the quality of the products and services provided, and to ensure that end users are in compliance with all requirements related to the Knowledge Management and Information Technologies Department.

This position will support the Regional Director and Management by providing strategic leadership, aligning country/ regional activities with institutional goals, facilitating coordination between HQ and country/regional offices, and making localized decisions to address specific challenges and opportunities. Oversight, monitoring/ assurance and compliance are essential aspects of this function.

Collaborate closely with other Regional Managers and focal points of the Operations Chapter to ensure the seamless adaptation and implementation of policies, procedures, and new system architecture (e.g., ERP and contract systems), focusing on process improvement while maintaining business continuity during the transition.

This position will report directly to the Regional Director and work closely with various functional leads at HQ to ensure alignment and consistent support to country offices. Regular updates and ad-hoc reports will be expected to inform regional leadership of key developments, challenges, and progress. This KMIT staff will work in a network of experts to guarantee high quality service provision across CIMMYT’s Regional Offices and Stations.

Key responsabilities:

• Monitor the daily progress of projects
• Provide detailed updates to project managers or other stakeholders
• Ensure team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits
• Organize reports, invoices, contracts, and other financial files for easy access
• Plan meetings and organizing project logistics
• Contribute to the strategy and planning of the Department.
• Oversight and monitor IT and Knowledge Management operations, quality assurance, data security, technical support, etc.
• Liaise with country offices on project management, resource allocation, etc.
• Contribute to policy implementation, regulatory adherence, audit and review, etc.
• Provide training and support to country office staff and key users (e.g., new systems, policies, and procedures).
• Report to HQ on IT and Knowledge Management performance, issues, country/ regional initiatives, etc.

Requirements

●       Bachelor's Degree or Engineering in Computer Systems or Information Technology, Digital Transformation Engineering, Technology Engineering, or a related filed.

●        Relevant certifications in the area of Project Management or Project Coordination applied to the areas of Information Technology and/or IT-based Knowledge Management. are appreciated

●        At least 5 years of experience in IT or IT-based Knowledge Management Project Management or Project Coordination.

●        Experience in diagnosing and resolving escalated problems in response to users reported incidents.

●        Experience in monitoring and troubleshooting network connectivity and resolving network problems.

●        Familiarity with institutional Information Technology and/or Knowledge Management policies and procedures

●        Familiarity with Microsoft Office productivity software is also expected.

●        Familiarity with hardware and software installation, configuration, and troubleshooting

●        Excellent communication and interpersonal skills

●        Fluency in the English language

●        Strong organizational skills.

●        The selected candidate must exhibit the following competencies: analytical thinking, customer service orientation, adaptability, collaboration, documentation, and reporting.

Benefits

The position is for an initial fixed-term contract of 12 months, after which further employment is subject to performance and the continued availability of funds. CIMMYT offers an attractive remuneration package, with a range of benefits including health insurance.

Candidates must apply online for IN24272 Regional Knowledge Management and Information Technology Manager.

Screening and follow-up of applications will begin on January 7th, 2025.

Applications must include a CV with contact details (telephone and email address) of 3 work-related references along with the confirmation that Recruitment can contact them) and a cover letter.

Incomplete applications will not be taken into consideration.

Please note that only short-listed candidates will be contacted.

CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply.