Your mission The IONITY Operations team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: home office base UK - West Midlands / South Area Responsibilities: <ul><li>Provide technical support in order to minimize system downtime</li><li>Onsite root cause analysis, service, repair and maintenance actions</li><li>Ordering and handling of spare parts for our HPC stations</li><li>Debug systems and perform remote diagnostics on field failures by reviewing data logged</li><li>Support in developing processes, documentation and diagnostic knowledge for standard service actions</li><li>Recognize trends and patterns in field failures and feedback to the central team to drive improvements.</li><li>Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.</li></ul> Your profile <ul><li>Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome.</li><li>Switching permit for medium voltage devices / transformers.</li><li>Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment.</li><li>The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.</li><li>Availability for off-hours calls and work.</li><li>Technical degree in EE, Mechatronics or the equivalent.</li><li>Strong ability to work and communicate effectively with external service providers.</li><li>Excellent written and oral communications skills in English. Additional European languages a plus.</li><li>Strong ability to be self-directed and work independently, with strong organization and documentation skills. </li><li>Exceptional capacity for managing simultaneous activities and challenges. ·</li><li>Skilled with common workplace and database software (MS Office)</li><li>Ability to read and interpret mechanical drawings and electrical schematics.</li></ul>

IONITY makes long-distance travel with electric vehicles an enjoyable experience.


Field Service Engineer (f/m/x) - UK

Your mission The IONITY Operations team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location:&nbsp;home office base UK -&nbsp;West Midlands / South Area Responsibilities: <ul><li>Provide technical support in order to minimize system downtime</li><li>Onsite root cause analysis, service, repair and maintenance actions</li><li>Ordering and handling of spare parts for our HPC stations</li><li>Debug systems and perform remote diagnostics on field failures by reviewing data logged</li><li>Support in developing processes, documentation and diagnostic knowledge for standard service actions</li><li>Recognize trends and patterns in field failures and feedback to the central team to drive improvements.</li><li>Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.</li></ul> Your profile <ul><li>Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome.</li><li>Switching permit for medium voltage devices / transformers.</li><li>Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment.</li><li>The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.</li><li>Availability for off-hours calls and work.</li><li>Technical degree in EE, Mechatronics or the equivalent.</li><li>Strong ability to work and communicate effectively with external service providers.</li><li>Excellent written and oral communications skills in English. Additional European languages a plus.</li><li>Strong ability to be self-directed and work independently, with strong organization and documentation skills.&nbsp;</li><li>Exceptional capacity for managing simultaneous activities and challenges. ·</li><li>Skilled with common workplace and database software (MS Office)</li><li>Ability to read and interpret mechanical drawings and electrical schematics.</li></ul>

Field Service Engineer (f/m/x) - UK

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IONITY