Service Assistant, Goose Island
3 days ago
Full time role
In-person · Chicago, IL, US
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.
Responsibilities:
- Provides a world-class customer experience to all Lucid clients, both internal and external
- Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
- Arranging Lyft rides for internal vehicle moves per request
- Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
- Assist technicians with basic repairs in the shop
- Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed
Qualifications:
- 18 years of age or older
- High School Diploma or GED required
- Basic automotive knowledge
- Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Ability to stand and walk for extended periods of time
- Full-time, including weekends or extended hours during busy periods
- Willingness to complete Lucid provided CPR training post hire
- Valid driver license with no suspensions within the past year
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