Web Product Manager - E-Commerce

Mill is all about answering a simple question: how can we prevent waste? Less waste can save time, money, energy, maybe even our planet. And there’s no better place to start than food. Food waste is one of the most solvable climate problems facing us today. Plus, our trash really stinks. It’s gross, heavy, and our least favorite chore. At Mill we are striving to build a better environment for all, as we take on climate and kitchen change.

We are seeking an experienced Senior Web Product Manager to join our E-Commerce team and lead the development of our online shopping experience. In this role, you will be responsible for driving the strategy and execution of our web-based e-commerce platform to maximize conversion and revenue. You would be hybrid onsite in our San Bruno, CA office.

Key Responsibilities:

• Develop and execute the product roadmap for mill.com, aligning with overall business objectives and customer needs

• Lead cross-functional teams including engineering, design, marketing, and analytics to deliver high-impact features and optimizations

• Analyze customer behavior, market trends, and competitive landscape to identify opportunities for improving the online shopping experience

• Define and track key performance metrics, conducting A/B tests to optimize conversion rates and other critical KPIs

• Collaborate with marketing and merchandising teams to create compelling product pages and promotional campaigns

• Ensure optimal site speed and website architecture to enhance SEO performance, improving crawlability, indexation, and user experience

• Manage the product backlog, write detailed product requirements, and prioritize development efforts

• Oversee the end-to-end product development lifecycle, from ideation to launch and post-launch analysis

• Stay up-to-date on e-commerce best practices and emerging technologies to drive innovation

Requirements:

• 8+ years of product management experience, with at least 3 years focused on e-commerce or digital retail

• Strong understanding of web technologies, UX design principles, and e-commerce platforms

• Proven track record of launching successful web products and driving measurable business results

• Excellent analytical skills with experience using data to inform product decisions

• Outstanding communication and stakeholder management abilities

• Bachelor's degree in Computer Science, Business, or related field; MBA preferred

• Experience with direct-to-consumer hardware products is a plus

• Experience with some (or all) of the following platforms/tools/technologies

  • JIRA (Scrum/Kanban)

  • A/B testing tools like Eppo / Optimizely

  • CMS like Storyblok / Sanity

  • Referral tools like Extole / Friendbuy

  • Dashboard data tools like Mixpanel / Looker / Tableau

  • Tracking tools like Segment, GA

The ideal candidate will be a strategic thinker with a passion for creating exceptional online shopping experiences. You should be comfortable working in a fast-paced environment, making data-driven decisions, and balancing multiple priorities. If you're excited about shaping the future of e-commerce for innovative hardware products, we want to hear from you.

The estimated base salary range for this position is $170k to $202k, which does not include the any benefits or equity. Various factors are considered in making compensation decisions, including but not limited to experience, training, licensure and certifications, and business and organizational needs.