Residential Route Manager

About the Job

The Route Manager will be responsible for developing a thorough understanding of the Company’s transportation Requirements: and patterns. They will review and process day to day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost effective balance between customer service and cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.

Key Responsibilities:

• Supervise and train drivers, ensuring adherence to company policies, safety procedures, and performance expectations.

• Assist in preparing and monitoring the annual equipment budget, staying within approved limits.

• Act as the liaison between dispatch and drivers to ensure efficient communication of daily schedules, equipment needs, and service requirements.

• Conduct "sit-in" driver training to evaluate driving habits, including fuel efficiency and safety.

• Regularly perform driver evaluations and reviews.

• Maintain strong, courteous, and prompt communication with customers to resolve any service issues.

• Track and document service or driver-related issues, including any necessary disciplinary action.

• Approve driver vacation requests and manage scheduling.

• Maintain inventory of necessary supplies, including sourcing vendors and managing supply chains.

• Collaborate with other departments to ensure proper upkeep of vehicles, including safety devices, lighting, and other essential equipment.

• Maintain a safe and healthy work environment, reporting any safety issues to management immediately.

• Ensure drivers receive necessary training in line with company policies and industry standards.

• Conduct investigations into accidents involving company vehicles.

• Resolve internal service issues in a timely, cost-effective manner, reporting customer service concerns and solutions.

• Perform other duties as assigned.

Requirements:

• Valid Commercial Driver’s License (CDL) with air brake endorsement.

• 2-3 years of supervisory experience, preferably with commercial or front-end vehicles.

Knowledge, Skills, and Abilities:

• Ability to conduct pre- and post-trip vehicle inspections.

• Experience in accident investigations.

• Operations/transportation experience, preferably in waste management.

• Strong communication and interpersonal skills.

• Excellent organizational and time-management abilities, with the ability to prioritize and meet deadlines.

• Proficiency with Microsoft Office tools (Excel, Word, and database management).

• Flexibility to work varied hours, with some travel as needed.

Why Join Us?

• Competitive salary of $70,000 and bonus.

• Comprehensive safety training and continuous support from management.

• Work in a dynamic, team-oriented environment.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com