Omnidian
Senior Software Product Manager, Salesforce Ecosystem
2 months ago
About the Job
What You'll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
- Help the company scale through technology-driven solutions
- Understand the direction of our products and influence our long-term technology roadmap
- Deeply understand our clients, customers, technology, processes and our business goals
- Identify opportunities for process automation via software solutions, based on a deep understanding of operations team activities and processes
- Bring a strong product mindset with the ability to identify core problems and prioritize effectively
- Collaborate closely with engineering and cross-functional stakeholders to execute the product development process
- Define and track success metrics for each project, and use data from feature performance to inform future decisions
- Coordinate the execution of projects with multiple cross-functional stakeholdersMaintain a project management system that is usable and understandable
- Document meeting highlights, key decisions and action items
- Execute clear communication plans to keep stakeholders informed throughout the project lifecycle
- Identify and mitigate risks, and remove roadblocks to the efficient delivery of business value
- Balance multiple priorities and timelines simultaneously
Who You Are
- You understand technology, and how it can be leveraged for scale and business impact
- You are a diplomat with a strong product mindset and good listening skills
- You lead with empathy not ego, and have the ability to internalize user needs and pain points as you translate them into technology solutions
- You have an innate sense of curiosity
- You are comfortable working in a fast-pace, rapidly evolving growth stage start-up environment
- You are a strong collaborator who can drive and deliver projects without clear and explicit direction
- You can understand the big picture but also get into the weeds to understand details
- You are comfortable navigating conflict and ambiguity, where the path forward is not clear
- You have excellent written and verbal communication
Experience You’ll Need
- 5+ years of product management experience at a technology company
- 5+ years experience with Salesforce
- Service Cloud Consultant certification
- Experience writing functional specifications and product briefs
- Experience conducting user research
- Significant experience with Salesforce Platform, Service Cloud, Sales Cloud, and Experience Cloud
Experience That's a Plus
- Familiarity with Salesforce Marketing Engagement Cloud
- Familiarity with CPQ and/or CLM systems
- Familiarity with Netsuite
- Familiarity with Figma or similar wireframing tools
- Familiarity with Asana, Jira or other project management tools
- Experience working in a growth-stage technology company
- Experience in the solar or renewable energy industry
- Experience in building B2B software
Work-life and Culture
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
Grow With Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
- Internal candidates: Check out our advice on Internal Transfer: Job Application Process
- Here are the next roles in this career track:
- We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
About the Company

Omnidian
<div class=" vc_custom_1624028873842"> <div id="text-block-61ba35573537d" class="mk-text-block jupiter-donut- intro-text"> <p>Omnidian was founded by solar industry vets and was launched in 2016. Today, Omnidian is responsible for the oversight of over 1,500 Megawatts of energy generation.</p> </div> </div> <div class=" vc_custom_1619479283834"> <div id="text-block-61ba3557355b8" class="mk-text-block jupiter-donut- "> <h4><strong>Engineering End-To-End Peace Of Mind</strong></h4> </div> </div> <div class=" vc_custom_1623788130974"> <div id="text-block-61ba3557357c2" class="mk-text-block jupiter-donut- "> <p>What sets Omnidian apart is that we’ve engineered a powerhouse peace-of-mind experience by committing ourselves to unparalleled excellence in three areas:</p> <ul> <li><strong>People</strong>. We hire people who are <em>passionate</em> about the Omnidian family, the customer care experience, and the global community. That’s why Omnidian has been named one of the <em>Top 100 Places To Work</em> for three consecutive years. Our culture, service commitment, and ethical standards are second to none.</li> <li><strong>Technology</strong>. We develop innovative technology that goes far beyond traditional monitoring. Our service teams have 24/7 access to your solar system’s performance, and our advanced remote diagnostics identify underlying issues (like snow, soiling, or component part failures). When we call you, we’re already working on a solution to provide you with a hassle-free ownership experience and a guaranteed return on your investment.</li> <li><strong>Customer Experience</strong>. We are obsessed with delivering the most amazing customer experience. In fact, service excellence is our crown jewel and how we maintain one of the industry’s highest 5-star ratings. Our clients tell our brand story for us. Check out our <a href="https://www.omnidian.com/our-story/about-omnidian/">Google service ratings</a>. We do. Every week.</li> </ul> </div> </div> <p> </p>
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