About the Job
Key responsibilities of the Sales Account Executive:
- Identify, target, and secure new enterprise customers to drive revenue growth.
- Generate and qualify new leads through various channels including partners, networking, and industry events.
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
- Drive contract renewals and identify opportunities for upselling and cross-selling.
- Act as the primary point of contact for customer inquiries, issues, and feedback.
- Ensure timely and effective resolution of customer concerns.
- Develop and execute strategic account plans to maximize customer value and revenue.
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
- Work closely with marketing, product, and customer support teams to align on strategies and support customer success initiatives.
Experience and qualifications
- In-depth knowledge of Building Automation Systems, Building Information Models, and IoT solutions
- 5-10 years of experience in enterprise SaaS sales with a proven track record of managing and growing existing customer accounts.
- Excellent verbal and written communication skills. Ability to present complex solutions clearly and persuasively.
- Demonstrated ability to build and maintain strong customer relationships at the executive level.
- Strong analytical and problem-solving skills. Ability to leverage data to drive decision-making and strategy.
- Highly motivated, results-oriented, and able to work independently in a fast-paced environment.
About the Company

Willow
<p>Willow is a global technology company that delivers the oversight, insight, and foresight needed to change the way buildings and infrastructures are managed. We enable clients to understand, respond to, and anticipate complex facility conditions – in real time and over time – on one integrated platform. More than digitization, our approach breaks down silos to fuse data and skills. Whether for one building or an entire portfolio, Willow activates the potential of the built world to operate more securely, sustainably and efficiently.</p>
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