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Eurofins

IT Product Manager

Nantes, Pays de la Loire, FR

In-personFull time roleEarly Career

About 1 month ago

About the Job

In a nutshell:

As a Product Manager, you will collaborate closely with Eurofins businesses to understand and communicate their needs to OSM Product Owners. This role involves marketing OSM products, increasing product knowledge, onboarding new customers, and enhancing usage among existing customers. Acting as the internal voice of the customer, the Product Manager focuses on business goals and expanding the footprint of the OSM Solution.

Responsibilities:

  • Stakeholder Interaction: Maintain ongoing communication with business stakeholders and Operation Unit IT team members.
  • Expectation Management: Manage expectations and day-to-day interactions with key stakeholders.
  • Representation: Represent the business within the programme and OSM to the business.
  • Product Vision: Contribute to the overall product vision and roadmap to build innovative Off-Site Services digital solutions, aligning with business objectives in collaboration with Product Owners.
  • Ideation & Prioritization: Work with Product Owners on ideation, gap identification, feature prioritisation, and definition for Off-Site Services/digital products.
  • Requirements Management: Identify and define Business Requirements (BR) and User Requirements (UR), contributing to their prioritisation within the programme schedule and product roadmap.
  • Solution Design: Contribute to solution design, functional architecture, and UX design.
  • Customer Onboarding: Define strategies for onboarding new customers/end-users in collaboration with business leaders.
  • Deployment Management: Act as a Deployment Project Manager for the OSM solution, ensuring deployment tasks are performed according to the plan.
  • Product Demonstration: Perform demos of OSM products, showcasing features and marketing the products.
  • Training: Train business stakeholders on optimal use of the OSM Solution and support them in defining the best ways to handle their business cases with OSM and Eurofins IT Solutions.
  • Planning: Prepare short-term and long-term plans for onboarding new customers and increasing end-user usage of OSM.
  • Process Definition: Define common business processes related to Off-Site Services in collaboration with business leaders.
  • Documentation: Own the Business Process Description document for the programme.
  • KPI Management: Responsible for tracking KPIs such as Net Promoter Score and the number of events performed using OSM per sales scope.

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>

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