Senior Technical Trainer

Company: Connecticut Natural Gas

Department: Processes & Technology

Job Title: Senior Technical Trainer

Location: East Hartford, CT

Work Model: Office

The salary range for this position is dependent upon experience, ranging from $103,939.20 to $129,924.00.

Job Summary

The Senior Technical Trainer will be responsible for developing and delivering technical training programs to various audiences. They will play a key role in the mentoring of new trainers, ensuring they are equipped with the necessary skills and knowledge to succeed. Additionally, the Senior Technical Trainer will coordinate daily training activities, manage training schedules, and ensure that all training objectives are met in a timely and effective manner. They are responsible for creating comprehensive training programs tailored to the organization's needs, ensuring that course content is up-to-date and relevant. This includes the effective management of the Learning Management System to ensure all courses are scheduled and completed in a timely manner to ensure efficacy of tracking employee competencies and qualifications. The Sr. Technical Trainer collaborates closely with leadership to ensure alignment of programs to departmental and Company goals.

Key Responsibilities

• Design and implement technical training programs tailored to meet organizational needs.

• Mentor and support new trainers, providing guidance and feedback to enhance their teaching abilities.

• Collaborate with leadership to ensure programs align with departmental and Company goals.

• Develop training materials, such as presentations, worksheets, and instructor guides.

• Conduct training sessions, in a multitude of mediums to best engage students while maximizing efficiency.

• Assess the effectiveness of training programs and make improvements based on feedback and results.

• Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.

• Stay informed about the latest technological trends and advancements to incorporate into training programs.

• Evaluate trainee performance, provide feedback, and offer assistance to enhance their technical competencies.

• Ensure 100% accuracy of Learning Management System to track competency and certifications.

Required Qualifications

• Minimum years of experience: 5+ years experience in a relevant technical trade

• Bachelor’s degree in engineering, instructional design, or other relevant area of study

• Equivalent experience and education

Preferred Qualifications

• Completed apprentice program or other relevant trade qualifications.

• Experience in safety related regulations such as OSHA and any potential state mandated regulations.

• Strong mentor and leadership skills.

• Ability to assess training needs and departmental goals and translate them into effective training programs.

• 3+ years previous training experience.

Competencies

• Growth & Continuous Improvement

• Initiative & Change

• Focused on Results

• Customer Centric (internal and/or external)

• Communication

• Collaboration

• Leadership (people managers/leaders)

Company:

CONNECTICUT NATURAL GAS CORPORATION

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Job Posting End Date:

June-14-2025