Technical Project Manager

How you will make an impact:

• Lead the end-to-end delivery of high-impact, customer-specific solutions - spanning workflow redesigns, integrations, data transformations and tailored modules that extend beyond our core product 
• Translate business needs into actionable technical plans by partnering with Customer Success to unpack operational workflows, understand customer pain points and objective, and align on solution requirements 
• Own the architecture of each custom solution - making key design decisions across integrations, pipelines, and feature extensions to ensure solutions are scalable, secure, and aligned with product standards 
• Ensure reliable, on-time delivery- track timelines, resolve blockers, and drive momentum across all stakeholders (CS, R&D, DevOps) 
• Ensure quality at every stage by enforcing design reviews, validating test coverage, and confirming that all custom work is production-ready, upgrade-safe, and thoroughly documented. 
• Continuously improve delivery effectiveness by building reusable assets, creating implementation playbooks, and refining internal processes 
• Influence product evolution: Identify patterns in custom implementations and collaborate with Product to influence roadmap priorities

What we're looking for:

• B.Tech (Computer science/ IT) or MCA degree from a top-tier graduation college 
• 6+ years of hands-on experience in technical project management in a SaaS, enterprise software, or system integration context.
• Proven track record of delivering complex, client-specific solutions across cross-functional teams 
• Strong technical acumen with the ability to translate business needs into detailed technical specifications 
• Expertise in Agile project management practices and tooling (e.g., JIRA, Confluence, Asana). 
• Exceptional communication, stakeholder management, and client-facing skills. 
• Experience working with large enterprise customers is preferred 
• Ability to manage ambiguity, define structure, and deliver under tight timelines. 

What you'll love:

• A mission that matters—your work protects critical infrastructure and lives. 
• A global team of the best and brightest across AI, product, field ops, and science. 
• A seat at the table –Work closely with Product, Engineering, and CS leadership to shape delivery practices and product evolution. 
• Endless learning – Navigate complex customer landscapes, tackle unique challenges, and grow across business, tech, and product domains. 
• A fast-moving, respectful culture where outcomes speak louder than org charts.