Solution Engineer

About Tantalus Systems (TSX: GRID)

Tantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid – from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at http://www.tantalus.com/.

Come join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society.

We have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA).

This position offers a competitive salary plus variable compensation based on performance targets and business objectives.  Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off.

The Opportunity:
Reporting to the Director of Solutions Engineering, the Solution Engineer plays a key role in driving the success of Tantalus products and solutions. The Solution Engineer is responsible for effectively communicating Tantalus’ value proposition, providing technical guidance throughout the sales process, and ensuring seamless integration of Tantalus products into customer environments. Additionally, the Solution Engineer supports deal closure by leveraging expertise in technical solutions for distribution utilities.

Location of Position & Travel:
This position will be based remotely within the U.S from your home-based office, or Tantalus office location in Norwalk, Connecticut or Raleigh, North Carolina. This position will require up to 50% travel for corporate meetings, industry conferences, and customer visits.

Specifically, the Solution Engineer will:

• Work closely with Tantalus sales team members to effectively communicate Tantalus’ value proposition and solutions to customers.

• Engage with customers to understand technical requirements, lead technical engagements, present solutions, and coordinate proof-of-concept demonstrations.

• Contribute to, and drive strategies for enhanced customer engagement and business growth.

• Collaborate with Product and Engineering teams to align solutions with customer needs and market trends.

• Contribute to the development of sales enablement materials, technical documentation,  and best practices to streamline the sales process.

• Provide competitive insights to the sales team to strengthen positioning in the market.

• Represent the company at industry events, webinars, and conferences to showcase technical expertise.

• Work closely with industry representatives and distributors to support business objectives.
  
  

What you Bring:
Education and Experience: 

• Bachelor’s degree in business or engineering (or equivalent).

• 5+ years’ experience in a technical discipline within a distribution utility such as engineering, or operations.

• Strong understanding of utility distribution challenges and value propositions related to areas of operation including SCADA, operational technology, IT, AMI/Smart Grid, metering and Distributed Energy Resources.

• Strong understanding of the competitive players and vendors involved in the distribution side of the utility industry.

• Strong understanding of smart grid/utility sales cycles.

• Experience in partner and customer relationship management.

• Ability to understand and design system solutions of a complex nature.
  
  

Personal Attributes Required:

• Excellent communication skills and ability to tie a value proposition of a technology solution to utility outcomes.

• Ability to build trusting interpersonal relationships with internal and external stakeholders.

• Dynamic, proactive, creative and collaborative working style.

• Good business acumen and skill set from which to understand and optimize a solution.

• Excellent problem solving and critical thinking skills.

• Ability to prioritize, be self-motivated and work on multiple projects simultaneously.

If you possess some of the key skills and experiences outlined in the job posting and are genuinely interested in the position, we invite you to take a chance and submit your application. We value diverse perspectives, unique skills, and believe in the power of potential over specific qualifications.

Tantalus is committed to employment equity and building a diverse workforce. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply.  Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at careers@tantalus.com.