Account Executive

What you'll do...

• Grow and expand a large portfolio of clients from different industries, driving adoption and increasing participation in the salary sacrifice car leasing scheme, ensuring employer and employee satisfaction
• Consult with clients to shape their scheme employee engagement strategy, translating their objectives into clear, actionable plans that drive employee demand from launch and in-life
• Build relationships with key stakeholders, acting as a commercial partner, advising on industry best practices, cost-saving opportunities, and the long-term benefits of electric vehicle adoption
• Drive retention and long-term account success, proactively identifying risks and implementing engagement strategies to maximize scheme participation
• Lead impactful engagement initiatives to drive employee participation, ensuring strong adoption and ongoing engagement
• Collaborate cross-functionally with Onboarding, Partnerships, Finance, Sales, Operations and Product teams to ensure seamless implementation and customer satisfaction
• Leverage data and customer insights to influence internal teams, communicate value, and agree client initiatives to enhance customer experience and scheme success

What you'll need...

• 2+ years of relevant customer-facing experience; coming from a B2B2C environment is a plus
• A results-driven mindset, with a track record of excellent customer experience, exceeding growth targets, and identifying and delivering on growth opportunities
• Commercial acumen and strategic thinking; able to negotiate favourable outcomes for both customers and OEV
• Exceptional relationship management skills, with the maturity, gravitas and ability to engage and influence stakeholders internally and externally
• Ability to problem solve and operate independently, taking proactive responsibility for the performance of your portfolio
• Confident communicator; able to deliver compelling proposals for engagement initiatives, and engagement sessions to diverse audiences
• Passion for customer success, ensuring clients see clear value and ROI from their schemes
• A start-up / entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business 
• An interest in sustainability, and a desire to accelerate the transition to electric vehicles
• Knowledge of employee benefits, EVs or leasing would be great but not crucial

💚 Why else you'll love it here

• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits
• 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership