About the Job
Under the supervision of the Client Service Manager, this position is responsible for assisting the project manager team with day to day tasks and ensuring all client requirements are met with respect to data accuracy, regulatory requirements, turnaround time, pricing and bottles sets.
Principal Duties & Responsibilities:
- Fielding customer Environment testing enquiries and questions
- Preparing bottle orders for customer service and arranging transportation if necessary
- Receiving feedback from clients and arranging appropriate response to needs
- Communicating to customers any deficiencies in samples or chain of custody data
- Discussing the project with the client to ensure clarity of the requirements, if necessary
- Work with department supervisors to track client data to ensure on time delivery
- Communicate any anticipated delays to customer prior due date
- Support the data transfer to labplus
- Occasionally prepare quotations with the guidance of the Sales Executives
- Assist with Administration tasks (reports, EDD’s etc)
- Other related duties as assigned
About the Company

Eurofins
<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>
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