Omnidian
Product Manager
About 1 month ago
About the Job
Work-life and Culture
- Work-Life Flexibility: Opportunities to work remotely, with 20 days of paid time off annually (accrued) and 10 days of sick leave annually (accrued).
- Comprehensive Compensation: Competitive salary, performance bonuses, and equity stakes.
- Culture of Growth: A collaborative environment with mentorship and opportunities for career advancement.
- Inclusive Community: Global affinity groups, supportive policies, and a commitment to diversity, equity, and inclusion.
- Passionate team: We are mission-driven and believe in collaboration, mutual respect and trust.
What You'll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
- Define our core service offerings — packaging up our most valuable and repeatable capabilities into clear, marketable “products”
- Develop standard pricing models, inclusions/exclusions, and proposal templates that reduce ambiguity and increase sales velocity
- Collaborate with Marketing to ensure product offerings are clearly articulated in lead-gen campaigns and web content
- Work with Sales (President, Australia and VP Growth) to refine how offers are positioned, pitched, and evolved based on market feedback
- Partner with legal counsel to ensure service offerings are reflected accurately in contract terms and commercial agreements
- Translate product definitions into clear operational workflows — working with the operations team to define handoffs, SLAs, and delivery responsibilities
- Working with the software engineering team, identify where technology, automation, or documentation can drive efficiency and reduce bespoke effort
- Build feedback loops between delivery and product so we can evolve what we offer based on what works
Who You Are
- You exhibit many of the following:
- You have a strong understanding of how to define, position, and price service offerings in a way that drives both customer value and business margin
- You bring a commercial mindset to product decisions and are comfortable navigating trade-offs between customer desirability, operational feasibility, and profitability
- You understand how work gets done — and can translate product definitions into clear, repeatable processes
- You’ve worked closely with operations teams before and can balance the needs of scale with flexibility
- You’re skilled at managing complex, cross-functional initiatives involving sales, marketing, operations, and legal
- You can influence without authority, align stakeholders around a clear plan, and keep things moving across multiple workstreams
- You’re a clear, concise communicator — in proposals, internal docs, and stakeholder updates
- You can distil complex ideas into digestible formats and ensure alignment across commercial, delivery, and legal teams
- You’re curious about customer needs and market dynamics — and know how to turn insights into better products
- You value evidence over assumption and use data, feedback, and patterns to guide decisions
Experience You’ll Need
- 5+ years in product, strategy, or operations roles — ideally in a B2B environment
- Proven experience defining and packaging service offerings
- Strong exposure to cross-functional collaboration across commercial and delivery teams
- Excellent communication, facilitation, and synthesis skills
Experience That's a Plus
- Experience working in a startup and/or scaleup environment
- Background in residential solar and/or storage
Timeline
- We plan to have this role start by the beginning of August.
About the Company

Omnidian
<div class=" vc_custom_1624028873842"> <div id="text-block-61ba35573537d" class="mk-text-block jupiter-donut- intro-text"> <p>Omnidian was founded by solar industry vets and was launched in 2016. Today, Omnidian is responsible for the oversight of over 1,500 Megawatts of energy generation.</p> </div> </div> <div class=" vc_custom_1619479283834"> <div id="text-block-61ba3557355b8" class="mk-text-block jupiter-donut- "> <h4><strong>Engineering End-To-End Peace Of Mind</strong></h4> </div> </div> <div class=" vc_custom_1623788130974"> <div id="text-block-61ba3557357c2" class="mk-text-block jupiter-donut- "> <p>What sets Omnidian apart is that we’ve engineered a powerhouse peace-of-mind experience by committing ourselves to unparalleled excellence in three areas:</p> <ul> <li><strong>People</strong>. We hire people who are <em>passionate</em> about the Omnidian family, the customer care experience, and the global community. That’s why Omnidian has been named one of the <em>Top 100 Places To Work</em> for three consecutive years. Our culture, service commitment, and ethical standards are second to none.</li> <li><strong>Technology</strong>. We develop innovative technology that goes far beyond traditional monitoring. Our service teams have 24/7 access to your solar system’s performance, and our advanced remote diagnostics identify underlying issues (like snow, soiling, or component part failures). When we call you, we’re already working on a solution to provide you with a hassle-free ownership experience and a guaranteed return on your investment.</li> <li><strong>Customer Experience</strong>. We are obsessed with delivering the most amazing customer experience. In fact, service excellence is our crown jewel and how we maintain one of the industry’s highest 5-star ratings. Our clients tell our brand story for us. Check out our <a href="https://www.omnidian.com/our-story/about-omnidian/">Google service ratings</a>. We do. Every week.</li> </ul> </div> </div> <p> </p>
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