People Operations Business Partner

Job Summary

The People Operations Business Partner contributes to company performance by providing tactical and strategic consulting in alignment with business objectives.  This role supports multiple functional groups, performing Human Resources (HR) related duties at a professional level. Key responsibilities include employee relations consultation, policy interpretation, performance management, compensation management, and talent management. Additional responsibilities may include supporting organizational design, HCM management, retention strategies, employee development initiatives, and training.

Responsibilities

• Provide HR support and guidance to employees and managers on policy interpretation, employee relations, and conflict resolution, ensuring employment actions are handled legally and professionally.
• Conduct prompt and thorough employee relations investigations, gathering information, interviewing parties, analyzing evidence, and making recommendations.
• Develop and maintain HR policies and procedures in compliance with federal and state laws, conducting regular audits and updates.
• Oversee the administration of leave programs (LOA, FMLA, ADA, and other federal/state leaves).
• Plan, coordinate, and deliver training programs to support employee development and compliance
• Partner with Payroll, HRIS, Compensation, and Benefits teams to develop and implement HR solutions.
• Analyze and report on HR metrics to develop data-driven strategies and influence decision-making.
• Lead or support internal programs to foster a fair, engaging, and high-performing work environment.
• Manage and ensure compliance with EEO-1, DFEH, ACA, and 5500 tax filings for benefits and retirement plans.
• Support the administration of employee benefits programs, including health, wellness, life, disability, FSA, COBRA, and the 401(k) retirement plan.
• Support and optimize the HCM system, recommending improvements and collaborating with the HCM engineering team.
• Perform other HR-related duties and projects as needed.

 Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree a plus)
• 7+ years of progressive HR experience, including at least 4 years in a strategic HR Business Partner role
• Strong foundation in HR principles, employment laws, and compliance requirements
• Proven experience in client management and business partnerships
• Experience supporting multi-site locations preferred
• Proficiency with HRIS/HCM systems
• Professional HR certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred.

Knowledge, Skills and Abilities

• Excellent interpersonal, written, and verbal communication skills, with the ability to influence and partner effectively at all organizational levels
• Demonstrated success in change management and/or organizational development initiatives
• Strong project management skills, including the ability to manage multiple initiatives, prioritize effectively, and meet deadlines
• Demonstrated ability to coach employees and managers through complex workplace issues
• Ability to work within a highly collaborative team
• Ability to solve problems quickly and efficiently
• Prioritizes and ensures safety of oneself and others
• Ability to proactively collect, manage, and transfer knowledge
• Ability to seek different and novel ways to create efficiencies when working on problems, challenges, and issues

Physical Demands

• Remaining in a stationary position for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information

Environmental Conditions

• General office environment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• High-concentration, demanding and fast-paced

Safety and PPE

• Reading and interpreting hazardous warning signs
• Reporting issues with equipment or unsafe conditions

Travel

• Some travel may be required (5%)
• Must have reliable transportation to transition to Alameda, CA

Certifications

• Professional Certification (ex.: SPHR, SHRM-SCP) preferred.

Additional Requirements

• Requires occasional schedule flexibility
• Requires occasional extended hours to support launch and critical project timelines

The salary range for this position is $135,300 to $169,200 for employees working onsite at our Alameda, CA headquarters. The range provided in this job posting represents the typical range or starting rate of candidates hired in California. Factors that maybe used to determine your actual salary may include your education, experience, knowledge, skills, ability and the market data for your work location, and a comparison to other employees already in the role.

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