AW Technical Support and Design Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

To lead the design, development, and technical support of packaged water technology products in the UK market, ensuring performance, cost-efficiency, and reliability. This role combines hands-on engineering design with cross-functional collaboration and digital integration to drive innovation and operational excellence.

Duties and Responsibilities

• Responsible for design and development of UK packaged products to meet performance, cost, and reliability targets, including prototyping, testing and validation.

• Create 3D and 2D models using CAD software (Creo) as well as produce BIM (Building Information Modelling) files.

• Assist with creation of BOM and IOM.

• To be the WindChill Organisational Administrator for AW UK&I.

• Advise local production on assembly and testing of packages.

• Lead the integration of digital platforms and control solutions into our portfolio of packaged products.

• Provide technical support to AW UK Procurement.

• Collaborate with cross-functional teams (i.e., marketing, product management, AED) locally and in our manufacturing plants.

• Assist AW UK Compliance Engineer when necessary.

• Assess the viability of CTO / ETO customer requests of packaged systems.

• Explore potential improvements to internal processes and procedures within AW UK.

• Any other duties required by business unit management.

Experience. /Skills/Knowledge Required

• Must be proficient with CAD software (Creo) and have a good understanding of Windows-based computer programs.

• Experience with ERP and PLM systems (BPCS, SAP, WindChill).

• Familiarity with manufacturing processes and materials as well as PLC programming and coding.

• Electrical installation and wiring experience, preferably 18th edition qualified.

• Collaborative mindset, flexibility and ability to prioritize multiple tasks.

Education, Certificates, or Licenses Required

• Engineering or equivalent qualification to degree level or experience that would compensate that level of expertise.

• Full driving license.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.