Enpal

Customer Care Manager:in | Kundenservice | Quereinsteiger willkommen! (w/m/d)

Berlin, BE, DE

In-personFull time roleEarly Career

24 days ago

About the Job

  • Vielfältige Positionen im Customer Care Bereich – Organisation und Abstimmung von Terminen mit unseren Kunden, Hilfe via E-Mail oder Kundenservice im Bereich Inbound-Telefonie 

  • Identifizierung von Kundenbedürfnissen und Bereitstellung maßgeschneiderter Lösungen 

  • Aufbau und Pflege langfristiger Kundenbeziehungen durch empathische Interaktion und individuelle Betreuung 

  • Enge Zusammenarbeit mit anderen Abteilungen, um eine reibungslose und qualitative Kundenbetreuung sicherzustellen 

Je nach Position und Qualifikation besteht die Möglichkeit, auch im 2nd Level, als Administrator oder im Backoffice zu arbeiten.

About the Company

Enpal Logo

Enpal

Berlin, Germany

1001-5000

<p><span>Clean energy for everyone - that is our dream at Enpal. </span><span>Whether renting or buying, we offer the solar solution in an uncomplicated, quick and flexible manner. </span><span>From the solar system, the power storage to the wallbox and the intuitive app, we at Enpal offer the worry-free package. </span><span>Biggest advantage: Enpal gives you six months to decide on the rental or purchase option. </span><span>Maximum flexibility is guaranteed at a fixed price and without a deposit or reservation fee. </span><span>We want to build the largest renewables community in Europe. </span><span>According to the motto &ldquo;digital, decentralized and 100% renewable&rdquo;, our heart beats for the rapid development of a unique company and the fight against the climate crisis. </span><span>We are only just beginning our journey to becoming the largest energy company in Europe. </span><span>That's why we're looking for talented people who will accompany us on this path, leave their mark and celebrate successes with us. </span><span>With us you will find a dynamic working environment, as well as the space to develop yourself and use your strengths. </span><span>As the first green unicorn in Germany and the fastest-growing energy company in Europe (FT1000 Ranking 2022 by Financial Times &amp; Statista), we are continuing to advance our mission of green energy for everyone. </span><span>Be part of this success story and change the world together with us! </span><span>Apply now: www.enpal.de/jobs</span></p>

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