Eurofins
Application Support Engineer (MS SQL Server, .NET based) - English speaking
2 months ago
About the Job
In a nutshell
We are looking for a motivated professional like you to join our international team and provide technical support for enterprise applications.
How can you help us?
In this role, you will manage incidents and service requests, log and track tickets, and ensure their resolution within the agreed SLA.
You will investigate issues, coordinate with IT Operations and Development teams, and keep users informed about ticket progress.
Your responsibilities will also include participating in outage bridges to help resolve service-impacting problems quickly and maintaining reports on support activities.
You will work with technologies such as Windows Server, MS SQL Server, IIS, and .NET-based applications, contributing to continuous service improvements.
As part of a global team, you will collaborate with stakeholders across different locations using various communication channels, including phone, email, chat, and shared documentation.
About the Company

Eurofins
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