Software Enablement Specialist, Learning and Development

Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
SCS is seeking a highly skilled and experienced Software Enablement Specialist to join our Learning and Development team. This role will lead the development and delivery of training programs that empower employees to effectively use core business software platforms, most notably Salesforce, as well as other enterprise systems such as HRIS, project management, and productivity tools. The Software Enablement Specialist will design and facilitate engaging learning experiences, partner cross-functionally to identify needs, and ensure technology adoption aligns with business goals. A strong foundation in Salesforce is essential, but this position supports a wide range of platforms across the organization.

Essential Duties and Responsibilities

• Develop and deliver software training programs that support the effective use of Salesforce and other enterprise tools (e.g., HR platforms, project management tools, collaboration apps)

• Assess organizational training needs in partnership with departments like IT, Sales, HR, and Operations to identify skill gaps and software adoption challenges

• Create clear, engaging, and scalable training materials including e-learning modules, manuals, tutorials, and job aids

• Lead live and virtual training sessions, workshops, and onboarding experiences for new and existing employees

• Serve as the go-to resource for Salesforce enablement, staying current on platform updates, new features, and best practices to continuously evolve training content

• Support cross-functional technology rollouts by preparing users for system transitions and reinforcing post-launch learning

• Monitor and evaluate the effectiveness of training programs, gathering feedback and metrics to improve future offerings

• Collaborate with system administrators and business partners to align training with process design and user roles

• Contribute to broader digital adoption initiatives and foster a culture of tech fluency across the organization

Minimum Qualifications

• Bachelor's Degree in Instructional Design, Business, Information Systems, Education, or equivalent experience and

• 5+ years of experience in training, enablement, or instructional design, preferably within an IT or software environment

• Demonstrated experience developing and delivering Salesforce training

• Experience supporting other enterprise software platforms and facilitating cross-system learning programs

• Experience partnering with cross-functional departments to co-design and execute learning initiatives

• Excellent communication, presentation, and stakeholder engagement skills

• Strong project management and content development skills with a user-centered mindset

• Strong understanding of Salesforce functionality and workflows; ability to train across different roles and teams

• Familiarity with business systems such as HRIS (e.g., Workday), project management tools (e.g., Jira, Asana), collaboration software (e.g., Microsoft 365, Slack), and others

• Skilled in creating and delivering training for diverse audiences using both in-person and digital learning formats

• Able to support behavior change and technology adoption through clear communication, reinforcement strategies, and continuous learning

• Ability to measure program success and adjust based on learner feedback, adoption metrics, and business impact

• Comfortable using LMS tools, authoring software (e.g., Articulate, Rise, or similar), and video/virtual platforms for content delivery

• Initiative, good judgment, and ability to work independently and collaboratively in a changing environment

Preferred Qualifications

• Salesforce certification(s)

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Annual Salary
$61,102.08 - $83,017.87

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.