Responsibilities / TasksTo accelerate the growth of the Service Business Unit in the WEMEA region, we are seeking a dedicated Service Account Manager (SAM) with strong technical and commercial capabilities. This role is critical to unlocking market potential and driving service sales to very ambitious target, following a structured onboarding period.Key Responsibilities:<ul><li>Develop and execute strategic sales plans to grow service revenues across the WEMEA region.</li><li>Promote and sell complex service offerings including Upgrades, Retrofitting, Digital Packages, Obsolescence Solutions, and Spare Parts Kits.</li><li>Collaborate closely with Regional Subsidiary teams to enhance service visibility, reputation, and credibility at customer sites.</li><li>Identify and cultivate new business opportunities within existing and new customer accounts.</li><li>Maintain strong customer relationships through regular visits, technical consultations, and value-driven proposals.</li><li>Provide market feedback and insights to support service portfolio development and innovation.</li></ul>Your Profile / QualificationsWe are seeking a dynamic and experienced professional with the following qualifications and competencies:<ul><li>Educational Background: Minimum of a technical high school diploma; a Bachelor's degree in Engineering, Business, or a related field is preferred.</li><li>Technical Expertise: Solid technical foundation, ideally within industrial or food processing technologies.</li><li>Sales Experience: Proven track record in service sales, with the ability to position and sell complex service solutions.</li><li>Language Skills: Proficient in English and Italian; additional languages are a plus.</li><li>International Exposure: Demonstrated experience working in international markets and multicultural environments.</li><li>Interpersonal Skills: Empathetic, outgoing, and customer-oriented, with strong communication and relationship-building capabilities.</li><li>Goal Orientation: Capable of working independently and achieving objectives within defined timelines.</li><li>Cross-Functional Collaboration: Comfortable interacting with various departments including engineering, operations, and finance.</li><li>Travel Availability: Willing and able to travel extensively, up to approximately 120 days per year.</li></ul>Ready to engineer a better world with us? Apply today and let’s build something extraordinary together.GEA is proudly certified as a Top Employer, confirming our commitment to employee well-being, development, and empowerment. <a href="https://www.gea.com/it/news/corporate/2025/top-employer-gea-reinforces-position/">Top Employers 2025: GEA reinforces position as one of Europe’s leading employers</a>Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Service Account Manager - WEMEA Region

Responsibilities / TasksTo accelerate the growth of the Service Business Unit in the WEMEA region, we are seeking a dedicated Service Account Manager (SAM) with strong technical and commercial capabilities. This role is critical to unlocking market potential and driving service sales to very ambitious target, following a structured onboarding period.Key Responsibilities:<ul><li>Develop and execute strategic sales plans to grow service revenues across the WEMEA region.</li><li>Promote and sell complex service offerings including Upgrades, Retrofitting, Digital Packages, Obsolescence Solutions, and Spare Parts Kits.</li><li>Collaborate closely with Regional Subsidiary teams to enhance service visibility, reputation, and credibility at customer sites.</li><li>Identify and cultivate new business opportunities within existing and new customer accounts.</li><li>Maintain strong customer relationships through regular visits, technical consultations, and value-driven proposals.</li><li>Provide market feedback and insights to support service portfolio development and innovation.</li></ul>Your Profile / QualificationsWe are seeking a dynamic and experienced professional with the following qualifications and competencies:<ul><li>Educational Background: Minimum of a technical high school diploma; a Bachelor's degree in Engineering, Business, or a related field is preferred.</li><li>Technical Expertise: Solid technical foundation, ideally within industrial or food processing technologies.</li><li>Sales Experience: Proven track record in service sales, with the ability to position and sell complex service solutions.</li><li>Language Skills: Proficient in English and Italian; additional languages are a plus.</li><li>International Exposure: Demonstrated experience working in international markets and multicultural environments.</li><li>Interpersonal Skills: Empathetic, outgoing, and customer-oriented, with strong communication and relationship-building capabilities.</li><li>Goal Orientation: Capable of working independently and achieving objectives within defined timelines.</li><li>Cross-Functional Collaboration: Comfortable interacting with various departments including engineering, operations, and finance.</li><li>Travel Availability: Willing and able to travel extensively, up to approximately 120 days per year.</li></ul>Ready to engineer a better world with us? Apply today and let’s build something extraordinary together.GEA is proudly certified as a Top Employer, confirming our commitment to employee well-being, development, and empowerment. <a href="https://www.gea.com/it/news/corporate/2025/top-employer-gea-reinforces-position/">Top Employers 2025: GEA reinforces position as one of Europe’s leading employers</a>Did we spark your interest? Then please click apply above to access our guided application process.

Service Account Manager - WEMEA Region

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