<div>Founded in 2017, we're Europe's fastest-growing marketplace for refurbished products, active in 12 European countries, having surpassed €2Bn in GMV - all this while being profitable. With beautiful headquarters in Vienna, we have a remote-first culture and Refurbed’s 250 employees can also enjoy two months of workation per year. We’ve been recognized for three consecutive years as the Top DACH Employer by <a href="https://www.kununu.com/at/refurbed">Kununu. </a>Our mission is to empower customers to buy products up to 40% cheaper while making a substantial impact on reducing CO2 emissions - Join us to make consumption more sustainable!</div>We’re looking for a Senior Product Manager to own and expand the purchase experience on refurbed — making the journey from cart to confirmation effortless, transparent, and optimized for conversion. You will lead the Purchase Squad, responsible for our cart, checkout, payment methods, and add-ons (like warranties or accessories). Your mission: create a fast, frictionless, and trustworthy purchase flow that drives customer satisfaction, trust, and business growth.You’ll collaborate cross-functionally with engineers, data analysts, legal, and commercial stakeholders, ensuring our customers can seamlessly complete purchases — no matter their country, payment method, or device.WHO YOU ARE:<ul><li>5+ years of product management experience, with at least 2 years in checkout, payments, or e-commerce purchase flows.</li><li>Deep understanding of payment processing, fraud prevention, and checkout UX best practices.</li><li>Proven success improving conversion rates, payment reliability, and user trust through data-driven experimentation.</li><li>Experience managing third-party payment providers (PSPs), integrations, and compliance-related initiatives.</li><li>Technical understanding of payment APIs, transaction flows, and error handling, with the ability to collaborate effectively with engineers.</li><li>Excellent stakeholder management and communication skills across technical, commercial, and compliance teams.</li><li>Analytical mindset — comfortable defining KPIs, running a/bs, interpreting funnel data, and making decisions based on insights.</li></ul>WHAT YOU'LL DO:<ul><li>Own the product vision, strategy, and roadmap for the Purchase squad — defining how customers add items to cart, complete checkout, and pay with confidence.</li><li>Drive optimization of conversion rates through better UX, reliability, and performance across all payment and checkout experiences.</li><li>Lead initiatives to expand and localize payment options (e.g., BNPL, digital wallets, invoicing) while ensuring compliance, trust, and cost efficiency.</li><li>Develop and scale add-ons (like insurance, extended warranties, or upsells) that enhance value for customers and revenue for refurbed.</li><li>Use data, experimentation, and qualitative research to identify pain points, test hypotheses, and iterate quickly for measurable impact.</li><li>Collaborate closely with engineers to define system-level requirements, ensuring checkout performance, stability, and extensibility.</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US:Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul>Personal &amp; Professional Development:<ul><li>You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.</li><li>We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li><li>We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.</li></ul>Flexibility:<ul><li>We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊</li><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops</li></ul>…and much more! See https://careers.refurbed.com/ for further insights!</div>

Refurbed operates as an online marketplace for refurbished products in the german-speaking world. It sells renewed phones, laptops and tablets which are up to 40% cheaper and 100% more environmentally friendly than their brand-new, store-bought counterparts. Refurbed devices are renewed through a 40-step process, making them look like new and function like new. On top of that, each device comes with at least a 12-month guarantee. The company was founded in 2017 and is headquartered in Vienna, Austria.


Senior Product Manager - Purchase (f/m/x) - remote

<div>Founded in 2017, we're Europe's fastest-growing marketplace for refurbished products, active in 12 European countries, having surpassed €2Bn in GMV - all this while being profitable. With beautiful headquarters in Vienna, we have a remote-first culture and Refurbed’s 250 employees can also enjoy two months of workation per year. We’ve been recognized for three consecutive years as the Top DACH Employer by <a href="https://www.kununu.com/at/refurbed">Kununu. </a>Our mission is to empower customers to buy products up to 40% cheaper while making a substantial impact on reducing CO2 emissions - Join us to make consumption more sustainable!</div>We’re looking for a Senior Product Manager to own and expand the purchase experience on refurbed — making the journey from cart to confirmation effortless, transparent, and optimized for conversion.&nbsp;You will lead the Purchase Squad, responsible for our cart, checkout, payment methods, and add-ons (like warranties or accessories). Your mission: create a fast, frictionless, and trustworthy purchase flow that drives customer satisfaction, trust, and business growth.You’ll collaborate cross-functionally with engineers, data analysts, legal, and commercial stakeholders, ensuring our customers can seamlessly complete purchases — no matter their country, payment method, or device.WHO YOU ARE:<ul><li>5+ years of product management experience, with at least 2 years in checkout, payments, or e-commerce purchase flows.</li><li>Deep understanding of payment processing, fraud prevention, and checkout UX best practices.</li><li>Proven success improving conversion rates, payment reliability, and user trust through data-driven experimentation.</li><li>Experience managing third-party payment providers (PSPs), integrations, and compliance-related initiatives.</li><li>Technical understanding of payment APIs, transaction flows, and error handling, with the ability to collaborate effectively with engineers.</li><li>Excellent stakeholder management and communication skills across technical, commercial, and compliance teams.</li><li>Analytical mindset — comfortable defining KPIs, running a/bs, interpreting funnel data, and making decisions based on insights.</li></ul>WHAT YOU'LL DO:<ul><li>Own the product vision, strategy, and roadmap for the Purchase squad — defining how customers add items to cart, complete checkout, and pay with confidence.</li><li>Drive optimization of conversion rates through better UX, reliability, and performance across all payment and checkout experiences.</li><li>Lead initiatives to expand and localize payment options (e.g., BNPL, digital wallets, invoicing) while ensuring compliance, trust, and cost efficiency.</li><li>Develop and scale add-ons (like insurance, extended warranties, or upsells) that enhance value for customers and revenue for refurbed.</li><li>Use data, experimentation, and qualitative research to identify pain points, test hypotheses, and iterate quickly for measurable impact.</li><li>Collaborate closely with engineers to define system-level requirements, ensuring checkout performance, stability, and extensibility.</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US:Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul>Personal &amp; Professional Development:<ul><li>You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.</li><li>We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li><li>We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.</li></ul>Flexibility:<ul><li>We care about a healthy work/life balance.&nbsp;We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊</li><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops</li></ul>…and much more! See https://careers.refurbed.com/ for further insights!</div>

Senior Product Manager - Purchase (f/m/x) - remote

About the Job

About the Company

refurbed

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