Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Deliver front-line IT support by responding to helpdesk tickets, resolving hardware/software issues, and assisting remote users to ensure seamless operations.</li><li>Troubleshoot and maintain systems, diagnosing common technical problems and escalating complex issues to maintain reliability and performance.</li><li>Manage IT assets and setups, including configuring, installing, and maintaining equipment for new and existing users.</li><li>Document and improve processes, recording solutions for recurring issues and contributing to initiatives that enhance IT support quality.</li><li>Provide user guidance and training, promoting effective system use and reducing repetitive issues through clear communication and support.</li></ul><h1>Qualifications:</h1><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>0–2 years of experience in IT support or helpdesk roles.</li><li>Strong ability to troubleshoot hardware and software issues effectively.</li><li>Basic knowledge of networking principles, hardware setups, and software configurations.</li><li>Familiarity with helpdesk ticketing systems and tracking resolution metrics.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Residential Filtration Technologies Inc.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

IT Service Specialist

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Deliver front-line IT support by responding to helpdesk tickets, resolving hardware/software issues, and assisting remote users to ensure seamless operations.</li><li>Troubleshoot and maintain systems, diagnosing common technical problems and escalating complex issues to maintain reliability and performance.</li><li>Manage IT assets and setups, including configuring, installing, and maintaining equipment for new and existing users.</li><li>Document and improve processes, recording solutions for recurring issues and contributing to initiatives that enhance IT support quality.</li><li>Provide user guidance and training, promoting effective system use and reducing repetitive issues through clear communication and support.</li></ul><h1>Qualifications:</h1><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>0–2 years of experience in IT support or helpdesk roles.</li><li>Strong ability to troubleshoot hardware and software issues effectively.</li><li>Basic knowledge of networking principles, hardware setups, and software configurations.</li><li>Familiarity with helpdesk ticketing systems and tracking resolution metrics.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Residential Filtration Technologies Inc.

IT Service Specialist

About the Job

About the Company

Freudenberg

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