<div> Salary: £28,080 – £30,160 FTE salary,£13.50-14.50 per hour Role type: Part Time (16-24 hours) Location: Office Based Role, Helston Cornwall Reporting to: Operations ManagerAbout GreenGenGreenGenUK is an award-winning, fast-growing renewable energy installer. Opening in 2011, we’ve helped thousands of customers throughout the Southwest reduce their carbon footprint and save money on their energy bills. Through our team of over 50 dedicated professionals, we offer impartial advice, bespoke renewable installations, and a complete design and installation package.Our team specialises in everything from solar panel arrays to heat pump systems. Whatever our customers need, our team can help. As we continue to grow, we are searching for passionate, committed individuals to join us in our mission to help our customers and drive the UK’s transition to renewable heating and power.In January 2025, we’re excited to announce that we’re joining forces with Hometree, further expanding our reach and impact in the renewable energy sector. If you’re ready to make an impact and enjoy a dynamic work environment, GreenGenUK is the place for you!<h3>The Role</h3>We are seeking an organised, reliable, and proactive Operations Administrative Assistantto work closely with our Operations Manager and Deputy Operations Manager.This is a hands-on role providing direct administrative and organisational support to two busymanagers overseeing multiple installation teams and projects each week. You’ll play a keypart in keeping the department running smoothly — managing diaries, preparingdocumentation, assisting with communications, and ensuring the team stays on top ofpriorities.This role would suit someone who enjoys variety, thrives on structure and organisation, andtakes pride in being a dependable point of support within a fast-paced office.Responsibilities:<ul><li>PA Support: Provide direct PA-style support to the Operations Manager and Deputy Operations Manager.</li><li>Diary &amp; Scheduling: Assist with diary management, scheduling meetings, and coordinating daily priorities.</li><li>Documentation Preparation: Prepare and issue job-related documentation (e.g., installation packs, assumption/exclusion sheets, handover forms).</li><li>Customer Communication: Support with customer communication — answering telephone calls, confirming installation details, managing expectations, and following up where required.</li><li>Project Tracking: Track project progress and update records in CRM Software (Job Logic &amp; Monday).</li><li>Reporting: Collate information for weekly operations meetings and internal reporting.</li><li>Staff &amp; Logistics Coordination: Help coordinate staff training, vehicle servicing schedules, and stock collection planning where needed.</li><li>Digital Filing: Manage and organise digital filing, ensuring job folders and records are complete.</li><li>Administrative Support: Handle general administrative tasks to support the wider operations team.</li></ul>What we’re looking for: <ul><li>Relevant Experience: Previous experience supporting managers, coordinating teams, or working in an administrative/PA role is highly desirable.</li><li>Organisational Skills: Excellent organisational and time-management skills.</li><li>Communication: Confident communicator with a polite and professional manner.</li><li>Attention to Detail: Strong attention to detail and accuracy.</li><li>Work Under Pressure: Comfortable working under pressure and prioritising multiple tasks.</li><li>Technical Proficiency: Proficient with Microsoft Office and general computer systems (training provided for Joblogic and <a href="%5C%22http://Monday.com%5C%22">Monday.com</a>).</li><li>Proactive Attitude: A proactive attitude and willingness to take ownership of tasks.</li></ul>Our Recruitment Process:<ul><li>Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)</li><li>Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Operations Manager and Managing Director (45 mins)</li></ul><h3>About Hometree</h3>Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.We operate across three dynamic divisions:Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.<h3>Key Achievements</h3>🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal &amp; General Capital and specialist energy VCs🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company and IMS).🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK🏆 250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a timeFCA Code of ConductAt Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.Equal Opportunity EmployerAt Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between </div>

Hometree is a home energy services company on a mission to accelerate the transition to net zero. By fixing, installing and financing home energy hardware, we're helping homeowners transition to low-carbon living, when they&rsquo;re ready.
Heating is responsible for 14% of all greenhouse gas emissions in the UK. If we're serious about hitting those net zero goals to mitigate the climate emergency, we need to act. The transition has already begun but it&rsquo;s a mammoth task and it won&rsquo;t happen overnight. We know the challenges on the table &ndash; with soaring energy costs, expensive heat pumps and home infrastructure challenges, homeowners are left with many pressing questions - which option should I choose - heat pump or hydrogen boiler? Who will install the equipment - and- how will I afford it?
That's where Hometree comes in. We understand that homeowners will make the journey at their own pace - and our role is to assist them along the way. Today, we offer boiler and home emergency cover - but we&rsquo;re rapidly expanding our products and services to install and finance low-carbon home energy hardware, so that we can help steer more UK homeowners to a cleaner and brighter future.
Decarbonisation will transform the way we all heat our homes and this is just the start of the Hometree journey. Let's transform home energy together.

Operations Administrator

<div> Salary: £28,080 – £30,160 FTE salary,£13.50-14.50 per hour Role type: Part Time (16-24 hours) Location: Office Based Role, Helston Cornwall Reporting to: Operations ManagerAbout GreenGenGreenGenUK is an award-winning, fast-growing renewable energy installer. Opening in 2011, we’ve helped thousands of customers throughout the Southwest reduce their carbon footprint and save money on their energy bills. Through our team of over 50 dedicated professionals, we offer impartial advice, bespoke renewable installations, and a complete design and installation package.Our team specialises in everything from solar panel arrays to heat pump systems. Whatever our customers need, our team can help. As we continue to grow, we are searching for passionate, committed individuals to join us in our mission to help our customers and drive the UK’s transition to renewable heating and power.In January 2025, we’re excited to announce that we’re joining forces with Hometree, further expanding our reach and impact in the renewable energy sector. If you’re ready to make an impact and enjoy a dynamic work environment, GreenGenUK is the place for you!<h3>The Role</h3>We are seeking an organised, reliable, and proactive Operations Administrative Assistantto work closely with our Operations Manager and Deputy Operations Manager.This is a hands-on role providing direct administrative and organisational support to two busymanagers overseeing multiple installation teams and projects each week. You’ll play a keypart in keeping the department running smoothly — managing diaries, preparingdocumentation, assisting with communications, and ensuring the team stays on top ofpriorities.This role would suit someone who enjoys variety, thrives on structure and organisation, andtakes pride in being a dependable point of support within a fast-paced office.Responsibilities:<ul><li>PA Support: Provide direct PA-style support to the Operations Manager and Deputy Operations Manager.</li><li>Diary &amp; Scheduling: Assist with diary management, scheduling meetings, and coordinating daily priorities.</li><li>Documentation Preparation: Prepare and issue job-related documentation (e.g., installation packs, assumption/exclusion sheets, handover forms).</li><li>Customer Communication: Support with customer communication — answering telephone calls, confirming installation details, managing expectations, and following up where required.</li><li>Project Tracking: Track project progress and update records in CRM Software (Job Logic &amp; Monday).</li><li>Reporting: Collate information for weekly operations meetings and internal reporting.</li><li>Staff &amp; Logistics Coordination: Help coordinate staff training, vehicle servicing schedules, and stock collection planning where needed.</li><li>Digital Filing: Manage and organise digital filing, ensuring job folders and records are complete.</li><li>Administrative Support: Handle general administrative tasks to support the wider operations team.</li></ul>What we’re looking for:&nbsp;<ul><li>Relevant Experience: Previous experience supporting managers, coordinating teams, or working in an administrative/PA role is highly desirable.</li><li>Organisational Skills: Excellent organisational and time-management skills.</li><li>Communication: Confident communicator with a polite and professional manner.</li><li>Attention to Detail: Strong attention to detail and accuracy.</li><li>Work Under Pressure: Comfortable working under pressure and prioritising multiple tasks.</li><li>Technical Proficiency: Proficient with Microsoft Office and general computer systems (training provided for Joblogic and <a href="%5C%22http://Monday.com%5C%22">Monday.com</a>).</li><li>Proactive Attitude: A proactive attitude and willingness to take ownership of tasks.</li></ul>Our Recruitment Process:<ul><li>Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)</li><li>Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Operations Manager and Managing Director (45 mins)</li></ul><h3>About Hometree</h3>Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.We operate across three dynamic divisions:Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.<h3>Key Achievements</h3>🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal &amp; General Capital and specialist energy VCs🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company and IMS).🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK🏆 250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a timeFCA Code of ConductAt Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.Equal Opportunity EmployerAt Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between </div>

Operations Administrator

About the Job

About the Company

Hometree

Similar Jobs

Administration Coordinator

Administration Coordinator

Engineering & Office Administrator

Engineering & Office Administrator

Administrative Assistant

Administrative Assistant

Administrative Assistant I

Administrative Assistant I

Operations Planner

Operations Planner

Adjoint(e) administrative / Administrative Assistant

Adjoint(e) administrative / Administrative Assistant

Sales Administration Support

Sales Administration Support

Administration Assistant

Administration Assistant

Facility Coordinator

Facility Coordinator

Business Support Administrator (Internal Only)

Business Support Administrator (Internal Only)