Location:Remote - California, United StatesJob ID: R0112132Date Posted:2025-11-12Company Name:HITACHI HIGH-TECH AMERICA, INC.Profession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:YesJob Description:POSITION DESCRIPTIONPOSITION TITLE: Field Service Engineer IIDIVISION NAME: Environmental Business Division (EBD)REPORTS TO: Service ManagerPOSITION STATUS: Full-TimeWORK LOCATION: Remote – CAWORK STYLE DESIGNATION: RemoteWORK STYLE REQUIREMENT: RemoteFLSA STATUS: Non-ExemptTRAVEL REQUIRED: Up to 75%POSITIONS SUPERVISED: NoneEXPECTED PAY RANGE: $25.51 - $35.07The pay ranges listed above are for each position’s base pay only.  This position may be eligible for other compensation including incentive pay and/or allowances.  Candidates will receive additional information during the interview and selection process.<div>POSITION SUMMARY</div>In this developmental position, the Field Service Engineer II (FSE) is spending a large portion of their time training under close supervision. The FSE typically receives detailed instructions on all work assignments, acquires job skills, and learns company policies and procedures to perform routine tasks.  The FSE learns the hookup process for specific tools as well as their basic operation.  Continued training programs are given to develop specific instrument skills, knowledge, and service techniques. The FSE is interfacing with customers and developing relationships with co-workers and managers.<div>PRIMARY RESPONSIBILITIES</div><ul><li>Complete assigned On the Job Training (OJT) with the goal of instrument certification. {E}</li><li>Protect, manage, and maintain company property (i.e., traveling inventory, company care, test equipment, tools, etc.) in accordance with department policy/procedure. {E}</li><li>Answer service calls and promptly return messages from customers in a manner meeting service department policy/practice expectations. {E}</li><li>Maintain appropriate records of all work performed and training received. {E}</li><li>Complete departmental and customer paperwork timely and with high quality. {E}</li><li>Complete assigned formal training with a grade of 75% or higher on all tests. {E}</li><li>Comply and adhere to company policies. {E}</li><li>Portray professionalism and pride in appearance while conforming to policy. {E}</li><li>Provide a positive attitude to all employees and customers. {E}</li><li>Other duties as assigned. {NE}</li></ul>NOTE:  Indicate functions following each responsibility/requirement descriptionKEY: {E} Essential Functions {NE} Non-Essential Functions(“Essential Functions” are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.)<div>EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS</div><ul><li>BS degree in Engineering (or related field) or equivalent combination of education and experience.</li></ul><div>EXPERIENCE AND TRAVEL REQUIREMENTS</div><ul><li>Two (2) years’ experience using digital volt meters, oscilloscopes, hand tools, and computers.</li><li>Must have and retain valid driver’s license in resident State and be insurable by our insurance company.</li><li>Must be eligible for and receive company credit card.</li><li>Willingness to relocate and/or travel.</li><li>Up to 75% travel.</li></ul><div>SKILLS AND ABILITIES REQUIREMENTS AND SAFETY REQUIREMENTS</div><ul><li>Ability to effectively communicate information to customers and management regarding service activities and schedules.</li><li>Ability to follow precise instruction.</li><li>Ability to perform selected routine service calls (preventive maintenance and basic emergency service) on one or more models of a product line (measured by instrument certification).</li><li>Ability to install and qualify a system.</li><li>Ability to work from schematics using various test equipment, mathematical calculation, and instrumentation.</li><li>Knowledge of analog and digital circuitry.</li><li>Ability to read blueprints and electrical schematics.</li><li>Basic knowledge and understanding of physics and chemistry.</li><li>Demonstrate strong work ethics.</li><li>Demonstrate strong verbal and written communication skills with people at all level within and outside of the company.</li><li>Ability to drive an automobile.</li><li>Ability to see small objects within a confined area.</li><li>Ability to identify and distinguish color-codes.</li><li>Ability to quickly transport from location to location (i.e., air, car, etc.).</li><li>Ability to transport parts and toolbox from car to equipment site.</li><li>Ability to lift up to 50 lbs.</li><li>Hand-eye coordination at a level to support a range of activities from very fine (delicate) to large, leveraged type item.</li><li>Ability to hear audible noises.</li><li>Must comply with all corporate safety requirements and directives.</li><li>Expected to use PPE when required.</li><li>Follow all equipment specific safety protocols. </li></ul><div>POSITION - SAFETY RISKS AND HAZARDS</div>Warning:  Due to the nature of the work environment, this job may require working on equipment or in work areas where electromagnetic frequencies may be present from some of the equipment (intensity may vary) which could possibly interfere with certain medical implants or devices. If you have questions, contact Human Resources.<ul><li>As designated, potential risk depending on equipment being serviced.</li></ul><div>EQUIPMENT REQUIREMENTS</div><ul><li>PPE appropriate to the equipment being serviced can include safety glasses, protective gloves, steel tipped shoes.</li></ul><div>PHYSICAL AND MENTAL REQUIREMENTS</div>Check/Add as needed; indicate codes NOFC (see below)Physical Abilities Lift/CarryC StandC WalkF SitF Handling / FingeringO Reach Above ShoulderO Climb or CrawlO Squat or KneelLifting or MovingC 10 lbs or lessO 11-20 lbsO 21-50 lbsN 51-100 lbsN Over 100 lbsPush/PullO 12 lbs or lessO 13-25 lbsO 26-40 lbsO 41-100 lbsOther:N (Not Applicable) Activity is not applicable to this occupation.O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)Maximum one person weight lift of no more than 50 pounds under ideal conditions. Requires at least a two-man lift or more if lifting conditions are not ideal or more than 50 pounds, unless lifting device is used that can reduce the load to a safe level.______________________________________________________________________________________________________________The above job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Equal Opportunity Employer (EOE)<div><div><div><div>Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.</div></div></div></div>If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="mailto:HTA-AccommodationRequests@hitachi-hightech.com">HTA-AccommodationRequests@hitachi-hightech.com</a>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Field Service Engineer II

Location:Remote - California, United StatesJob ID: R0112132Date Posted:2025-11-12Company Name:HITACHI HIGH-TECH AMERICA, INC.Profession (Job Category):Engineering &amp; ScienceJob Schedule:&nbsp;Full timeRemote:YesJob Description:POSITION DESCRIPTIONPOSITION TITLE: Field Service Engineer IIDIVISION NAME: Environmental Business Division (EBD)REPORTS TO: Service ManagerPOSITION STATUS: Full-TimeWORK LOCATION: Remote – CAWORK STYLE DESIGNATION: RemoteWORK STYLE REQUIREMENT: RemoteFLSA STATUS: Non-ExemptTRAVEL REQUIRED: Up to 75%POSITIONS SUPERVISED: NoneEXPECTED PAY RANGE: $25.51 - $35.07The pay ranges listed above are for each position’s base pay only.&nbsp; This position may be eligible for other compensation including incentive pay and/or allowances.&nbsp; Candidates will receive additional information during the interview and selection process.<div>POSITION SUMMARY</div>In this developmental position, the Field Service Engineer II (FSE) is spending a large portion of their time training under close supervision. The FSE typically receives detailed instructions on all work assignments, acquires job skills, and learns company policies and procedures to perform routine tasks.&nbsp; The FSE learns the hookup process for specific tools as well as their basic operation.&nbsp; Continued training programs are given to develop specific instrument skills, knowledge, and service techniques. The FSE is interfacing with customers and developing relationships with co-workers and managers.<div>PRIMARY RESPONSIBILITIES</div><ul><li>Complete assigned On the Job Training (OJT) with the goal of instrument certification. {E}</li><li>Protect, manage, and maintain company property (i.e., traveling inventory, company care, test equipment, tools, etc.) in accordance with department policy/procedure. {E}</li><li>Answer service calls and promptly return messages from customers in a manner meeting service department policy/practice expectations. {E}</li><li>Maintain appropriate records of all work performed and training received. {E}</li><li>Complete departmental and customer paperwork timely and with high quality. {E}</li><li>Complete assigned formal training with a grade of 75% or higher on all tests. {E}</li><li>Comply and adhere to company policies. {E}</li><li>Portray professionalism and pride in appearance while conforming to policy. {E}</li><li>Provide a positive attitude to all employees and customers. {E}</li><li>Other duties as assigned. {NE}</li></ul>NOTE:&nbsp; Indicate functions following each responsibility/requirement descriptionKEY: {E} Essential Functions {NE} Non-Essential Functions(“Essential Functions” are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.)<div>EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS</div><ul><li>BS degree in Engineering (or related field) or equivalent combination of education and experience.</li></ul><div>EXPERIENCE AND TRAVEL REQUIREMENTS</div><ul><li>Two (2) years’ experience using digital volt meters, oscilloscopes, hand tools, and computers.</li><li>Must have and retain valid driver’s license in resident State and be insurable by our insurance company.</li><li>Must be eligible for and receive company credit card.</li><li>Willingness to relocate and/or travel.</li><li>Up to 75% travel.</li></ul><div>SKILLS AND ABILITIES REQUIREMENTS AND SAFETY REQUIREMENTS</div><ul><li>Ability to effectively communicate information to customers and management regarding service activities and schedules.</li><li>Ability to follow precise instruction.</li><li>Ability to perform selected routine service calls (preventive maintenance and basic emergency service) on one or more models of a product line (measured by instrument certification).</li><li>Ability to install and qualify a system.</li><li>Ability to work from schematics using various test equipment, mathematical calculation, and instrumentation.</li><li>Knowledge of analog and digital circuitry.</li><li>Ability to read blueprints and electrical schematics.</li><li>Basic knowledge and understanding of physics and chemistry.</li><li>Demonstrate strong work ethics.</li><li>Demonstrate strong verbal and written communication skills with people at all level within and outside of the company.</li><li>Ability to drive an automobile.</li><li>Ability to see small objects within a confined area.</li><li>Ability to identify and distinguish color-codes.</li><li>Ability to quickly transport from location to location (i.e., air, car, etc.).</li><li>Ability to transport parts and toolbox from car to equipment site.</li><li>Ability to lift up to 50 lbs.</li><li>Hand-eye coordination at a level to support a range of activities from very fine (delicate) to large, leveraged type item.</li><li>Ability to hear audible noises.</li><li>Must comply with all corporate safety requirements and directives.</li><li>Expected to use PPE when required.</li><li>Follow all equipment specific safety protocols.&nbsp;</li></ul><div>POSITION - SAFETY RISKS AND HAZARDS</div>Warning:&nbsp; Due to the nature of the work environment, this job may require working on equipment or in work areas where electromagnetic frequencies may be present from some of the equipment (intensity may vary) which could possibly interfere with certain medical implants or devices. If you have questions, contact Human Resources.<ul><li>As designated, potential risk depending on equipment being serviced.</li></ul><div>EQUIPMENT REQUIREMENTS</div><ul><li>PPE appropriate to the equipment being serviced can include safety glasses, protective gloves, steel tipped shoes.</li></ul><div>PHYSICAL AND MENTAL REQUIREMENTS</div>Check/Add as needed; indicate codes NOFC (see below)Physical Abilities Lift/CarryC&nbsp;StandC WalkF SitF Handling / FingeringO Reach Above ShoulderO Climb or CrawlO Squat or KneelLifting or MovingC 10 lbs or lessO 11-20 lbsO&nbsp;21-50 lbsN&nbsp;51-100 lbsN&nbsp;Over 100 lbsPush/PullO&nbsp;12 lbs or lessO&nbsp;13-25 lbsO&nbsp;26-40 lbsO&nbsp;41-100 lbsOther:N (Not Applicable) Activity is not applicable to this occupation.O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)Maximum one person weight lift of no more than 50 pounds under ideal conditions. Requires at least a two-man lift or more if lifting conditions are not ideal or more than 50 pounds, unless lifting device is used that can reduce the load to a safe level.______________________________________________________________________________________________________________The above job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Equal Opportunity Employer (EOE)<div><div><div><div>Hitachi High-Tech America, Inc. is an equal opportunity employer.&nbsp;Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.</div></div></div></div>If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="mailto:HTA-AccommodationRequests@hitachi-hightech.com">HTA-AccommodationRequests@hitachi-hightech.com</a>

Field Service Engineer II

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HITACHI ENERGY

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