At Landis+Gyr, we don’t just manage energy — we lead the transformation toward a smarter and more sustainable energy future.With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents we empower utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Our teams are shaping the digital energy era by developing innovative technologies that drive decarbonization, grid modernization, and real-time energy insights. Join us at Landis+Gyr, where we manage energy better! This role is part of Landis+Gyr’s EMEA (Europe, Middle East &amp; Africa) business, which is expected to become an independent company under new ownership by mid-2026, subject to customary regulatory approvals. Joining now means contributing to an exciting phase of transformation — helping shape the future organization while remaining connected to Landis+Gyr’s global values and standards throughout the transition. We are looking for a new colleague to join the Customer Care Management team within the Business Unit Electricity as Devices Support Engineer (Smart Metering EMEA) based in Jyväskylä.      Your main areas of responsibilities will be: •    Managing all aspects of support and maintenance for Landis+Gyr Electricity Devices within the EMEA region •    Managing quality cases, CAPAs, interface to Quality and local technical support organizations •    Maintaining the KPIs as assigned by Business Unit Electricity •    Interfacing with Sales, Product Management and Operations teams to prioritize case work •    Collaborating with global teams to promote and develop process development and continuous improvement •    Providing global technical tender support for customer projects   Your profile: •    B.Sc. or M.Sc. in technical field (e.g. electronics, IT, Software or equivalent) or other equivalent academic degree •    Proven track record in working in international R&amp;D projects with multiple site connections •    Experience in technical project management, with complex technical documentation and schematics •    Strong communication skills and the ability to represent your project in challenging situations, including customer meetings •    Experience in working in a complex and agile business environment •    Fluent communication and presentation skills in English   Will be considered a plus: •    Power line communication (PLC) and mobile networks experience •    Azure DevOps, Service Now •    DLMS Cosem Client   We offer you: •    Exciting and meaningful career in multicultural environment embracing change for a greener tomorrow •    Talented colleagues and high performing teams •    Versatile work tasks and support for professional development •    Work community where we respect each other and have open information sharing •    Flexible working time working model to fit individual needs •    Wellbeing support including Epassi flex &amp; lunch benefit, and preventive dental care support •    Modern office space designed for our needs Follow us on <a href="http://www.linkedin.com/company/6291?trk=tyah">LinkedIn</a> Location: Jyväskylä, Finland For further information, please contact Timo Kontio, timo.kontio@landisgyr.com Please submit your application and CV latest on 15th of December 2025. Please submit your application as soon as possible since the position will be filled when a suitable person is found. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

At Landis+Gyr, we share a collective vision with utility companies and end-use consumers all over the world: manage energy better. For utilities, this means streamlined operations, cost savings, and more reliable customer service. For consumers, this means a smaller environmental footprint, lower cost options, and ways to stay in control of their own energy usage. By harnessing the power of our industry-leading products and solutions, we can work together to create a smarter grid for the benefit of all.

Devices Support Engineer (Smart Metering EMEA)

At Landis+Gyr, we don’t just manage energy — we lead the transformation toward a smarter and more sustainable energy future.With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents we empower utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Our teams are shaping the digital energy era by developing innovative technologies that drive decarbonization, grid modernization, and real-time energy insights. Join us at Landis+Gyr, where we manage energy better!&nbsp;This role is part of Landis+Gyr’s EMEA (Europe, Middle East &amp; Africa) business, which is expected to become an independent company under new ownership by mid-2026, subject to customary regulatory approvals. Joining now means contributing to an exciting phase of transformation — helping shape the future organization while remaining connected to Landis+Gyr’s global values and standards throughout the transition.&nbsp;We are looking for a new colleague to join the Customer Care Management team within the Business Unit Electricity as Devices Support Engineer (Smart Metering EMEA) based in Jyväskylä. &nbsp;&nbsp; &nbsp; Your main areas of responsibilities will be: • &nbsp; &nbsp;Managing all aspects of support and maintenance for Landis+Gyr Electricity Devices within the EMEA region • &nbsp; &nbsp;Managing quality cases, CAPAs, interface to Quality and local technical support organizations • &nbsp; &nbsp;Maintaining the KPIs as assigned by Business Unit Electricity • &nbsp; &nbsp;Interfacing with Sales, Product Management and Operations teams to prioritize case work • &nbsp; &nbsp;Collaborating with global teams to promote and develop process development and continuous improvement • &nbsp; &nbsp;Providing global technical tender support for customer projects &nbsp; Your profile: • &nbsp; &nbsp;B.Sc. or M.Sc. in technical field (e.g. electronics, IT, Software or equivalent) or other equivalent academic degree • &nbsp; &nbsp;Proven track record in working in international R&amp;D projects with multiple site connections • &nbsp; &nbsp;Experience in technical project management, with complex technical documentation and schematics • &nbsp; &nbsp;Strong communication skills and the ability to represent your project in challenging situations, including customer meetings • &nbsp; &nbsp;Experience in working in a complex and agile business environment • &nbsp; &nbsp;Fluent communication and presentation skills in English &nbsp; Will be considered a plus: • &nbsp; &nbsp;Power line communication (PLC) and mobile networks experience • &nbsp; &nbsp;Azure DevOps, Service Now • &nbsp; &nbsp;DLMS Cosem Client &nbsp; We offer you: • &nbsp; &nbsp;Exciting and meaningful career in multicultural environment embracing change for a greener tomorrow • &nbsp; &nbsp;Talented colleagues and high performing teams • &nbsp; &nbsp;Versatile work tasks and support for professional development • &nbsp; &nbsp;Work community where we respect each other and have open information sharing •&nbsp; &nbsp; Flexible working time working model to fit individual needs •&nbsp; &nbsp; Wellbeing support including Epassi flex &amp; lunch benefit, and preventive dental care support •&nbsp; &nbsp; Modern office space designed for our needs&nbsp;Follow us on&nbsp;<a href="http://www.linkedin.com/company/6291?trk=tyah">LinkedIn</a>&nbsp;Location: Jyväskylä, Finland&nbsp;For further information, please contact Timo Kontio, timo.kontio@landisgyr.com&nbsp;Please submit your application and CV latest on&nbsp;15th of December 2025. Please submit your application as soon as possible since the position will be filled when a suitable person is found.&nbsp;We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background.&nbsp;We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

Devices Support Engineer (Smart Metering EMEA)

About the Job

About the Company

Landis+Gyr

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