Coordinate Production Scheduling and Customer Service to ensure the company meets its On-Time Delivery objectives. Maintain a good relationship with customers through consistent and clear communication. Propose solutions and alternatives to help maintain strong customer ratings.<ul><li><div>Completed professional career</div><ul><li><li>Daily review of customer demand to define the production plan and contingency plans, taking into account potential risks for customers. Weekly planning and daily follow-up of the production schedule.</li></ul><ul><li>Proficiency in Office (Excel, Word, PowerPoint)</li><li>Advanced English</li><li>Knowledge of SAP</li><li>File management and personal organization</li><li>Ability to develop strong workplace relationships</li><li>Problem-solving skills</li><li>Coaching</li><li>General Safety</li><li>C-TPAT</li><li>Product Knowledge</li><li>IATF 16949</li><li>ISO 14001</li><li>ISO 45001</li></ul><div></div><div><div><div><div><div><div><div><ul><li>Preparation of S&amp;OP for each production line and customer.</li><li>Establishes control mechanisms to ensure compliance with the specific commitments made with the customer.</li><li>Prepares reports on the progress of sales plans, service performance, and incidents.</li><li>Controls the flow of information between their department, production, and transportation to ensure adherence to the delivery deadlines agreed upon with the customer.</li><li>Maintains constant follow-up with the customer to identify their needs.</li><li>Handles service claims and incidents and analyzes their root causes to find solutions.</li><li>Responds to customer suggestions and inquiries.</li><li>Prepares the Sales Forecast.</li><li>Measures customer satisfaction levels and, based on the results, establishes improvement mechanisms.</li><li>Communicates production plans internally and leads the corresponding review meetings.</li></ul></div></div></div></div><div></div><div></div><div><div>Production Planning and Scheduling:</div></div></div></div></div></li><li><div>Develop and execute production plans, coordinate schedules, and ensure optimal use of resources.Inventory Management: Maintain accurate inventory records and adequate levels of raw materials and finished goods.Operations Supervision: Monitor workflow on the production line to ensure continuity and efficiency.Data Analysis: Analyze performance metrics to identify areas for improvement and implement corrective actions.Cross-Functional Coordination: Collaborate with departments such as Purchasing, Quality, Engineering, and Sales.Problem Solving: Resolve operational issues in a timely manner, minimizing their impact on production.</div></li></ul>Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

As a global product leader for over 130 years, we deliver innovative and sustainable mobility solutions. Guided by our commitment to inclusion, integrity, excellence, responsibility and collaboration&mdash;and our pledge to reach carbon neutrality by 2035&mdash;we&rsquo;re leading the automotive industry to a future that is cleaner, healthier and safer for all.
Start your future with BorgWarner now! We are looking for dedicated, talented people to fill our manufacturing and technical facilities all over the world. For more information, please visit: https://bit.ly/WorkAtBorgWarner
For legal and data protection inquiries please visit: https://www.borgwarner.com/legal
Career Scam Disclaimer BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner&rsquo;s website to verify the authenticity of any employment opportunities.

Customer Service

Coordinate Production Scheduling and Customer Service to ensure the company meets its On-Time Delivery objectives. Maintain a good relationship with customers through consistent and clear communication. Propose solutions and alternatives to help maintain strong customer ratings.<ul><li><div>Completed professional career</div><ul><li></li><li>Daily review of customer demand to define the production plan and contingency plans, taking into account potential risks for customers. Weekly planning and daily follow-up of the production schedule.</li></ul><ul><li>Proficiency in Office (Excel, Word, PowerPoint)</li><li>Advanced English</li><li>Knowledge of SAP</li><li>File management and personal organization</li><li>Ability to develop strong workplace relationships</li><li>Problem-solving skills</li><li>Coaching</li><li>General Safety</li><li>C-TPAT</li><li>Product Knowledge</li><li>IATF 16949</li><li>ISO 14001</li><li>ISO 45001</li></ul><div></div><div><div><div><div><div><div><div><ul><li>Preparation of S&amp;OP for each production line and customer.</li><li>Establishes control mechanisms to ensure compliance with the specific commitments made with the customer.</li><li>Prepares reports on the progress of sales plans, service performance, and incidents.</li><li>Controls the flow of information between their department, production, and transportation to ensure adherence to the delivery deadlines agreed upon with the customer.</li><li>Maintains constant follow-up with the customer to identify their needs.</li><li>Handles service claims and incidents and analyzes their root causes to find solutions.</li><li>Responds to customer suggestions and inquiries.</li><li>Prepares the Sales Forecast.</li><li>Measures customer satisfaction levels and, based on the results, establishes improvement mechanisms.</li><li>Communicates production plans internally and leads the corresponding review meetings.</li></ul></div></div></div></div><div></div><div></div><div><div>Production Planning and Scheduling:</div></div></div></div></div></li><li><div>Develop and execute production plans, coordinate schedules, and ensure optimal use of resources.Inventory Management: Maintain accurate inventory records and adequate levels of raw materials and finished goods.Operations Supervision: Monitor workflow on the production line to ensure continuity and efficiency.Data Analysis: Analyze performance metrics to identify areas for improvement and implement corrective actions.Cross-Functional Coordination: Collaborate with departments such as Purchasing, Quality, Engineering, and Sales.Problem Solving: Resolve operational issues in a timely manner, minimizing their impact on production.</div></li></ul>Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your &nbsp;ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:&nbsp; BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.&nbsp; To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. &nbsp;Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. &nbsp;Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

Customer Service

About the Job

About the Company

BorgWarner

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