Location:Zurich, Zurich, SwitzerlandJob ID: R0111750Date Posted:2025-11-25Company Name:HITACHI ENERGY LTDProfession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityAt Hitachi Energy, High Voltage Products are globally recognized as a specialist in components for energy power transmission and distribution. Due to increasing demand for our equipment and our strong commitment to product quality and customer support, we are expanding our team within the Generator Circuit-Breakers (GCB) Factory in Zurich with the addition of a Customer Quality Engineer. This role combines strong technical expertise with excellent interpersonal skills to enable close collaboration with customers. It offers a dynamic and engaging environment where your contributions will have a direct impact on the future success of the company. Join our diverse, talented, high-performing and supportive team. How you'll make an impact<ul><li>Manage and drive quality cases impacting multiple customers</li><li>Take ownership of the internal and external customer complaints, ensuring fast and sustainable solutions</li><li>Lead root cause analysis of failures on GCB</li><li>Prepare and present 8D reports to internal and external stakeholders</li><li>Capture the voice of the customer and translate it into continuous improvement initiatives</li><li>Lead and support improvement projects on specific quality topics </li><li>Support and/or lead on-site investigations</li><li>Prepare method statements for troubleshooting cases</li></ul>Your background<ul><li>Bachelor’s or Master`s degree in Mechanical engineering, Electrical Engineering, or a related discipline</li><li>3-5 years of experience in quality management, and/or operations</li><li>Willingness and ability to travel internationally up to 20% of the time</li><li>Strong communication skills and cultural awareness</li></ul>More about usOur flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Customer Quality Engineer 80 - 100% (f/m/d)

Location:Zurich, Zurich, SwitzerlandJob ID: R0111750Date Posted:2025-11-25Company Name:HITACHI ENERGY LTDProfession (Job Category):Quality ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityAt Hitachi Energy, High Voltage Products are globally recognized as a specialist in components for energy power transmission and distribution. Due to increasing demand for our equipment and our strong commitment to product quality and customer support, we are expanding our team within the Generator Circuit-Breakers (GCB) Factory in Zurich with the addition of a Customer Quality Engineer. This role combines strong technical expertise with excellent interpersonal skills to enable close collaboration with customers. It offers a dynamic and engaging environment where your contributions will have a direct impact on the future success of the company. Join our diverse, talented, high-performing and supportive team.&nbsp;How you'll make an impact<ul><li>Manage and drive quality cases impacting multiple customers</li><li>Take ownership of the internal and external customer complaints, ensuring fast and sustainable solutions</li><li>Lead root cause analysis of failures on GCB</li><li>Prepare and present 8D reports to internal and external stakeholders</li><li>Capture the voice of the customer and translate it into continuous improvement initiatives</li><li>Lead and support improvement projects on specific quality topics&nbsp;</li><li>Support and/or lead on-site investigations</li><li>Prepare method statements for troubleshooting cases</li></ul>Your background<ul><li>Bachelor’s or Master`s degree in Mechanical engineering, Electrical Engineering, or a related discipline</li><li>3-5 years of experience in quality management, and/or operations</li><li>Willingness and ability to travel internationally up to 20% of the time</li><li>Strong communication skills and cultural awareness</li></ul>More about usOur flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Customer Quality Engineer 80 - 100% (f/m/d)

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

Quality Engineer

Quality Engineer

Sr. Quality Engineer

Sr. Quality Engineer

Supplier Quality Engineer

Supplier Quality Engineer

Global Supplier Development Engineer - Transformers (f/m/d)

Global Supplier Development Engineer - Transformers (f/m/d)

Quality Engineer

Quality Engineer

Quality Engineer

Quality Engineer

Quality Engineer

Quality Engineer

Incoming quality engineer

Incoming quality engineer

Quality Engineer

Quality EngineerNew

Quality Engineer

Quality EngineerNew