<div>    Job Details                                    <div><strong>Job Location</strong>:    UT Corp - Orem, UT</div>                                <div><strong>Position Type</strong>:    Full Time</div>                                            <div><strong>Salary Range</strong>:    $18.00 - $20.00 Hourly</div>                                            <div><strong>Job Shift</strong>:    Any</div>                        </div>Description<p>ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country..</p><p>The HOA Supervisor contributes to Ion Solar by training, providing direction, and answering questions for the HOA team.</p><h3><strong>Duties/Responsibilities:</strong></h3><ul><li>Assists the Department Manager of assigned team and ensures they comply with company guidelines particularly related to quality of service.</li><li>Monitors or reviews calls or other correspondence between representatives and customers.</li><li>Collects data and prepares reports on customer complaints and inquiries.</li><li>Promotes good public relations through contact with vendors, fellow employees, and other phone contacts.</li><li>Building strong working relationships with customers, fellow employees, and other phone contacts</li><li>Prepares monthly reports summarizing the team's performance.</li><li>Train incoming new hires on all processes and procedures.</li><li>Assist with escalated customers where necessary.</li><li>Performs other related duties as assigned.</li></ul><h3><strong>Required Skills/Abilities:</strong></h3><ul><li>Excellent management and supervisory skills.</li><li>Excellent verbal and written communication skills.</li><li>Extensive knowledge of customer service procedures and principles.</li><li>Organized with attention to detail.</li><li>Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.</li><li>Ability to coach and mentor.</li></ul><p><strong>Education and Experience:</strong></p><ul><li>A high school diploma or equivalent is required</li><li>At least three years of customer service experience required.</li><li>Previous experience in a supervisory role preferred.</li></ul><h3><strong>Working Conditions:</strong></h3><p>Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.</p><p>Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.</p><h3><strong>Compensation/Benefits:</strong></h3><ul><li>Competitive wages</li><li>Health/Vision/Dental Insurance</li><li>401(k)</li><li>Paid time off and paid holidays</li><li>Paid birthday off</li></ul><p><span style="color:#999999;">ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.</span></p>Qualifications<br><p><span style="color:#999999;">#IND123</span></p>

<p>Ion Solar is a premium, full-service solar provider. We offer affordable solar solutions that allow our customers to enjoy the benefits of solar with little or no up-front costs. Our full service includes the design of the system, all required permitting, installation and inspection, and system maintenance, all for a fraction of the cost of traditional power and using all premium equipment. We, along with our customers, take great pride in going green and lessening the impact on the environment. Improving the world one home at a time is a challenge that we passionately accept. For more information visit ionsolar.com.</p>

HOA-Supervisor

<div>    Job Details                                    <div><strong>Job Location</strong>: &nbsp;&nbsp;&nbsp;UT Corp - Orem, UT</div>                                <div><strong>Position Type</strong>: &nbsp;&nbsp;&nbsp;Full Time</div>                                            <div><strong>Salary Range</strong>: &nbsp;&nbsp;&nbsp;$18.00 - $20.00 Hourly</div>                                            <div><strong>Job Shift</strong>: &nbsp;&nbsp;&nbsp;Any</div>                        </div>Description<p>ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country..</p><p>The HOA Supervisor contributes to Ion Solar by training, providing direction, and answering questions for the HOA team.</p><h3><strong>Duties/Responsibilities:</strong></h3><ul><li>Assists the Department Manager of assigned team and ensures they comply with company guidelines particularly related to quality of service.</li><li>Monitors or reviews calls or other correspondence between representatives and customers.</li><li>Collects data and prepares reports on customer complaints and inquiries.</li><li>Promotes good public relations through contact with vendors, fellow employees, and other phone contacts.</li><li>Building strong working relationships with customers, fellow employees, and other phone contacts</li><li>Prepares monthly reports summarizing the team's performance.</li><li>Train incoming new hires on all processes and procedures.</li><li>Assist with escalated customers where necessary.</li><li>Performs other related duties as assigned.</li></ul><h3><strong>Required Skills/Abilities:</strong></h3><ul><li>Excellent management and supervisory skills.</li><li>Excellent verbal and written communication skills.</li><li>Extensive knowledge of customer service procedures and principles.</li><li>Organized with attention to detail.</li><li>Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.</li><li>Ability to coach and mentor.</li></ul><p><strong>Education and Experience:</strong></p><ul><li>A high school diploma or equivalent is required</li><li>At least three years of customer service experience required.</li><li>Previous experience in a supervisory role preferred.</li></ul><h3><strong>Working Conditions:</strong></h3><p>Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.</p><p>Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.</p><h3><strong>Compensation/Benefits:</strong></h3><ul><li>Competitive wages</li><li>Health/Vision/Dental Insurance</li><li>401(k)</li><li>Paid time off and paid holidays</li><li>Paid birthday off</li></ul><p><span>ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.</span></p>Qualifications<br><p><span>#IND123</span></p>

HOA-Supervisor

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Ion Solar

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