Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Wärtsilä Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wärtsilä. IM is responsible for operating and developing the ICT landscape, and in addition is a strategic partner to our businesses, driving innovation to accelerate growth of digital solutions. We want to transition the world towards a decarbonised and sustainable future.  By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.  Want to join the ride? We are now looking for a Service Manager, to Global ERP CoE, responsible for services for Manufacturing and Warehousing in the ERP domain. The selected person will be part of the ERP Service Management community and responsible for designing and managing services within Manufacturing and Warehousing.   The preferred location for this permanent position is Vaasa, Finland and other Wärtsilä locations within Finland (Helsinki, Turku) can also be considered, with hybrid remote work possibilities.   Main responsibilities as a Service Manager, Manufacturing and Warehousing:   <ul><li>Making sure the services in own area are fit for purpose </li><li>Continual service improvement for services in own area</li><li>Coordinating the service activities with a clear governance and stakeholder commitment</li><li>Coordinating with vendors and other IM teams to ensure that IT solutions are developed and delivered in a cost efficient and qualitative manner</li><li>Ensuring active customer relationship</li><li>Managing virtual service teams consisting of internal and external resources</li><li>Ensuring the business and IT are in alignment in own responsibility area   </li></ul>Qualifications:  <ul><li>Education: M.Sc. or equivalent in Information Technology or another relevant field</li><li>Experience of working as SAP Service Manager, project manager or in similar SAP coordinator position</li><li>Good understanding of business processes in the manufacturing and warehousing and logistics domains</li><li>Good understanding of SAP processes</li><li>Very good documentation and presentation skills</li><li>Excellent communication, collaboration and influencing skills</li><li>Experience of ITIL based processes and tools to support service management</li><li>Proactive, development minded and goal focused attitude to work</li><li>Fluent written and spoken English  </li></ul>Why you and us?     You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.   Your growth is supported. We believe in continuous learning &amp; teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.  You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.     Contact &amp; next steps: Please submit your application by 31.12.2025 through our Careers portal. Applications submitted via email will not be considered. After submitting your application, you will receive a confirmation email.  For more information about the position, please contact: Annamari Uurinmäki at +358 40 521 6267 on December 5th or 12th, 2025, between 11:00 and 12:00 EET.  Last application date: 31/12/2025  At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.  Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country legislation is followed. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Discover Wärtsilä IM’s engaging and dynamic culture on <a href="https://youtu.be/Zfr2MEkRMLE">YouTube</a>.

We enable sustainable societies through innovation in technology and services together with all our stakeholders &ndash; today and tomorrow. We emphasise innovation in sustainable technology and services to help our customers continuously improve environmental and economic performance. We work together with our strong ecosystem of partners every day, providing a wide portfolio of leading technologies and innovative solutions that offer our customers superior uptime, reliability and foreseeable lifecycle costs across their operations. Our global passionate team of 17,500 energy and maritime experts in 200 locations in more than 70 countries is committed to shaping decarbonisation transformation of our industries across the globe.

Service Manager, Manufacturing and Warehousing

Wärtsilä is an innovative&nbsp;technology company known for&nbsp;being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality.&nbsp;Wärtsilä Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wärtsilä. IM&nbsp;is responsible for operating and developing the ICT landscape, and in addition&nbsp;is a strategic partner to our businesses, driving innovation to accelerate growth of digital&nbsp;solutions. We want to transition the world towards a decarbonised&nbsp;and sustainable future. &nbsp;By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.&nbsp; Want to join the ride?&nbsp;We are now looking for a Service Manager, to Global ERP CoE, responsible for services for Manufacturing and Warehousing in the ERP domain. The selected person will be part of the ERP Service Management community and responsible for designing and managing services within Manufacturing and Warehousing. &nbsp; The preferred location for this permanent position is Vaasa, Finland and other Wärtsilä locations within Finland (Helsinki, Turku) can also be considered, with hybrid remote work possibilities. &nbsp; Main responsibilities as a Service Manager, Manufacturing and Warehousing:&nbsp; &nbsp;<ul><li>Making sure the services in own area are fit for purpose&nbsp;</li><li>Continual service improvement for services in own area</li><li>Coordinating the service activities with a clear governance and stakeholder commitment</li><li>Coordinating with vendors and other IM teams to ensure that IT solutions are developed and delivered in a cost efficient and qualitative manner</li><li>Ensuring active customer relationship</li><li>Managing virtual service teams consisting of internal and external resources</li><li>Ensuring the business and IT are in alignment in own responsibility area&nbsp; &nbsp;</li></ul>Qualifications: &nbsp;<ul><li>Education: M.Sc. or equivalent in Information Technology or another relevant field</li><li>Experience of working as SAP Service Manager, project manager or in similar SAP coordinator position</li><li>Good understanding of business processes in the manufacturing and warehousing and logistics domains</li><li>Good understanding of SAP processes</li><li>Very good documentation and presentation skills</li><li>Excellent communication, collaboration and influencing skills</li><li>Experience of ITIL based processes and tools to support service management</li><li>Proactive, development minded and goal focused attitude to work</li><li>Fluent written and spoken English &nbsp;</li></ul>Why you and us?   &nbsp; You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.   Your growth is supported. We believe in continuous learning &amp; teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.  You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.   &nbsp; Contact &amp; next steps:&nbsp;Please submit your application by 31.12.2025 through our Careers portal. Applications submitted via email will not be considered. After submitting your application, you will receive a confirmation email.&nbsp; For more information about the position, please contact: Annamari Uurinmäki at +358 40 521 6267 on December 5th or 12th, 2025, between 11:00 and 12:00 EET.&nbsp;&nbsp;Last application date: 31/12/2025&nbsp;&nbsp;At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.&nbsp; Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country legislation is followed.&nbsp;This is Wärtsilä&nbsp;Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Discover Wärtsilä&nbsp;IM’s engaging and dynamic culture on <a href="https://youtu.be/Zfr2MEkRMLE">YouTube</a>.

Service Manager, Manufacturing and Warehousing

About the Job

About the Company

Wartsila

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