Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, December 17, 2025<h2>More than a career - a chance to make a difference in people's lives.</h2>Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.NOTES:-  Residency Requirement: Selected candidate must live no more than 30 minutes from the assigned Resource Center- Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level IIThis position is responsible for duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations.                                                                                                                    Principal Responsibilities:The following list is not intended to be all inclusive of duties and responsibilities as needed and required. Minimum time in this position will be one year.<ul><li>Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances.</li><li>Inspect above ground appurtenances for atmospheric corrosion.</li><li>Paint above ground appurtenances.</li><li>Read Meters</li><li>Re-program ERTs.</li><li>Hang door tags.</li><li>Work tenant changes.</li><li>Turn off meter/DNP.</li><li>Perform storeroom duties.</li><li>On-call rotation</li><li>General maintenance/custodial duties.</li><li>Other duties as assigned.</li></ul>Basic Qualifications:<ul><li>High School diploma or GED</li><li>Must possess and maintain a valid driver's license</li></ul>Desired Qualifications:<ul><li>Demonstrated mechanical aptitude</li><li>Basic knowledge and use of construction tools</li><li>Basic PC knowledge working in a Windows environment</li><li>Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness</li><li>Advanced knowledge of and use of construction tools and construction equipment</li><li>Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment</li><li>2 years technical school education or the equivalent job-related knowledge and appropriate gas piping related license</li><li>Previous experience with plumbing, electrical, heating and air installation/maintenance</li></ul>Other Requirements:<ul><li>This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.</li></ul>#LI-AB2Travel Requirements5-15%<h3>Relocation Assistance Provided (as applicable)</h3>No<h3>Represented/Union Position</h3>IBE Local 1902<h3>Visa Sponsored Position</h3>No<h3>Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.</h3><a href="https://www.duke-energy.com/legal/privacy">Privacy</a><a href="https://www.duke-energy.com/legal/ccpa-opt-out-request-form">Do Not Sell My Personal Information (CA)</a><a href="https://www.duke-energy.com/legal/terms-of-use">Terms of Use</a><a href="https://www.duke-energy.com/customer-service/accessibility">Accessibility</a>

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America&rsquo;s largest energy holding companies. The company&rsquo;s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear. Our team is available Monday to Friday from 8 a.m. to 5 p.m. EST. If you suspect an emergency, please call 911.</div>
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Field Customer Service Representative I or II

Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, December 17, 2025<h2>More than a career - a chance to make a difference in people's lives.</h2>Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.NOTES:- &nbsp;Residency Requirement: Selected candidate must live no more than 30 minutes from&nbsp;the assigned Resource Center- Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level IIThis position is responsible for duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Principal Responsibilities:The following list is not intended to be all inclusive of duties and responsibilities as needed and required. Minimum time in this position will be one year.<ul><li>Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances.</li><li>Inspect above ground appurtenances for atmospheric corrosion.</li><li>Paint above ground appurtenances.</li><li>Read Meters</li><li>Re-program ERTs.</li><li>Hang door tags.</li><li>Work tenant changes.</li><li>Turn off meter/DNP.</li><li>Perform storeroom duties.</li><li>On-call rotation</li><li>General maintenance/custodial duties.</li><li>Other duties as assigned.</li></ul>Basic Qualifications:<ul><li>High School diploma or GED</li><li>Must possess and maintain a valid driver's license</li></ul>Desired Qualifications:<ul><li>Demonstrated mechanical aptitude</li><li>Basic knowledge and use of construction tools</li><li>Basic PC knowledge working in a Windows environment</li><li>Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness</li><li>Advanced knowledge of and use of construction tools and construction equipment</li><li>Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment</li><li>2 years technical school education or the equivalent job-related knowledge and appropriate gas piping related license</li><li>Previous experience with plumbing, electrical, heating and air installation/maintenance</li></ul>Other Requirements:<ul><li>This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.</li></ul>#LI-AB2Travel Requirements5-15%<h3>Relocation Assistance Provided (as applicable)</h3>No<h3>Represented/Union Position</h3>IBE Local 1902<h3>Visa Sponsored Position</h3>No<h3>Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.</h3><a href="https://www.duke-energy.com/legal/privacy">Privacy</a><a href="https://www.duke-energy.com/legal/ccpa-opt-out-request-form">Do Not Sell My Personal Information (CA)</a><a href="https://www.duke-energy.com/legal/terms-of-use">Terms of Use</a><a href="https://www.duke-energy.com/customer-service/accessibility">Accessibility</a>

Field Customer Service Representative I or II

About the Job

About the Company

Duke Energy

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