Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Collaborate with the sales, GATE, or market manager to ensure customer needs are met.</li><li>Interface with supply chain, logistics, sales, and other internal departments to ensure seamless customer experience. </li><li>Develop a working knowledge of assigned accounts and/or markets.</li><li>Proactively reach out to key customers or establish contacts as needed. </li><li>Support target initiatives/objectives and sales goals.</li><li>Maintain updated information in CRM.</li><li>Handle customer inquiries in a timely manner. </li></ul><ul></ul><h1>Qualifications:</h1><ul><li>5-8 years’ experience in direct customer service, customer relations, inside sales or account management role. </li><li>Degree in Business, Communication, Supply Chain or equivalent experiences. </li><li>Experience in manufacturing or technical environment preferred.  </li><li>Proficiency with MS Office, CRM, and SAP (ERP) Systems. </li><li>Working knowledge of supply chain processes.</li><li>Strong verbal and written communications.</li><li>Bilingual in French- a plus.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubrication NA LP

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Customer Service Account Management Specialist

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Collaborate with the sales, GATE, or market manager to ensure customer needs are met.</li><li>Interface with supply chain, logistics, sales, and other internal departments to ensure seamless customer experience.&nbsp;</li><li>Develop a working knowledge of assigned accounts and/or markets.</li><li>Proactively reach out to key customers or establish contacts as needed.&nbsp;</li><li>Support target initiatives/objectives and sales goals.</li><li>Maintain updated information in CRM.</li><li>Handle customer inquiries in a timely manner.&nbsp;</li></ul><ul></ul><h1>Qualifications:</h1><ul><li>5-8 years’ experience in direct customer service, customer relations, inside sales or account management role.&nbsp;</li><li>Degree in Business, Communication, Supply Chain or equivalent experiences.&nbsp;</li><li>Experience in manufacturing or technical environment preferred.&nbsp;&nbsp;</li><li>Proficiency with MS Office, CRM, and SAP (ERP) Systems.&nbsp;</li><li>Working knowledge of supply chain processes.</li><li>Strong verbal and written communications.</li><li>Bilingual in French- a plus.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubrication NA LP

Customer Service Account Management Specialist

About the Job

About the Company

Freudenberg

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