<div>Job Title: Manager, SIOP &amp; Sales Operations Analytics Department: Commercial Business Unit (CBU) Reports To: SVP, Americas Location: Montreal, Canada About Smardt Smardt is the global leader in oil-free centrifugal chiller technology, delivering energyefficient, environmentally sustainable HVAC systems across mission-critical and  commercial applications worldwide. Smardt’s Commercial Business Unit (CBU) is focused  on ensuring timely and reliable customer delivery through strong cross-functional  execution and planning. Position Overview The Manager, SIOP &amp; Sales Operations Analytics is responsible for driving Smardt’s Sales,  Inventory &amp; Operations Planning (SIOP) process and ensuring strong discipline across the  sales-operations and order-entry value stream. This includes governance of order-entry  accuracy, Salesforce pipeline administration, analytics for commercial performance, and  direct coordination with Financial Planning &amp; Analysis (FP&amp;A) to ensure accurate revenue  and margin forecasting. This role aligns sales forecasting, financial expectations, operational planning, and  customer delivery requirements—ensuring Smardt operates with clean commercial data  and reliable forward-looking planning. Key Responsibilities 1. SIOP Process Leadership • Lead the monthly SIOP cycle for the CBU, ensuring alignment across Sales, Project  Management, Engineering, FP&amp;A, and Operations. • Consolidate orders, sales forecasts, and project timelines into a unified demand  plan. • Provide accurate forward-looking planning data to the Manufacturing Business Unit  (MBU) for production scheduling and supply chain readiness. • Identify and mitigate demand/supply mismatches and escalate risks to execution. • Maintain SIOP governance, discipline, reporting cadence, and standardized  documentation. 2. Order Entry Governance &amp; Transaction Quality • Oversee the commercial order-entry process to ensure accuracy, completeness,  pricing alignment, delivery terms, and compliance with Smardt standards. • Partner with Sales, Project Management, and Finance to validate scope, bill of  materials, margins, and contractual requirements before order acceptance. • Maintain a clean-order checklist and enforce data quality across systems. • Monitor order changes and assess impacts to cost, margin, material availability, and  schedule. • Own commercial data integrity within ERP and its alignment with SIOP outputs. 3. Sales Operations Administration (Salesforce) • Serve as the Salesforce super-user for the Commercial Business Unit, supporting  system workflows, forecasting modules, and reporting structures. • Drive pipeline hygiene by ensuring consistent stage definitions, close-date  accuracy, and disciplined forecasting updates. • Train and support the Sales organization on Salesforce best practices and reporting  usage. • Improve dashboards and automate insights that support forecasting accuracy and  sales performance visibility. • Ensure Salesforce opportunity data maps cleanly into SIOP demand signals and  financial projections. 4. Sales Pipeline &amp; Commercial Analytics • Build dashboards and analytical models to assess pipeline health, backlog quality,  forecast reliability, order conversion patterns, and revenue/margin outlook. • Monitor key indicators such as coverage ratios, slippage, win rates, velocity,  segment mix, and customer-specific patterns. • Run variance analysis and provide actionable recommendations to Sales,  Commercial Operations, and Leadership. • Identify early risks to revenue, margin, delivery schedule, and factory capacity  stemming from commercial trends and pipeline movements. 5. Forecasting &amp; Financial Planning Alignment (FP&amp;A) • Partner closely with FP&amp;A to align SIOP results with revenue, gross margin, and  cash-flow forecasting. • Provide monthly and quarterly revenue outlooks based on orders, backlog, pipeline,  and delivery schedules. • Quantify financial impacts of scope changes, timeline shifts, pricing adjustments,  or supply-chain constraints. • Ensure consistent integration of SIOP planning data into financial models and  corporate forecasts. • Explain variances between projected and actual revenue or margin results. 6. Order-to-Warranty Value Stream Coordination • Coordinate planning across the full value stream—from clean handover to  engineering, submittals, production, logistics, commissioning, and warranty  fulfillment. • Ensure timely visibility of long-lead items, factory slots, engineering release needs,  delivery windows, and project-critical milestones. • Collaborate with Project Managers, Engineering, Operations, and Service leadership  to ensure readiness for downstream execution. • Identify bottlenecks early and drive resolution through structured cross-functional  communication. Qualifications Required • Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related  field; APICS/ASCM certification preferred. • 5+ years of experience in SIOP, planning, commercial operations, or sales  operations within a manufacturing or engineered-to-order environment. • Proficiency with ERP/MRP systems and Salesforce CRM. • Strong analytical capabilities with Excel, BI tools, and forecasting models. • Ability to implement and enforce data standards across commercial teams. • Strong communication skills and ability to collaborate across functional teams. Preferred • Experience in HVAC, industrial equipment OEM, or project-based manufacturing. • Previous involvement in revenue and margin forecasting or FP&amp;A collaboration. • Salesforce administration or advanced reporting experience. • Background in commercial analytics, pricing analysis, or financial modeling. Key Success Metrics • Forecast accuracy (volume, revenue, and margin). • Salesforce pipeline hygiene and system data quality. • Order-entry accuracy and reduction in commercial defects. • Timeliness and quality of SIOP inputs to the MBU. • Backlog quality and reduced execution bottlenecks. • Alignment between commercial forecasts and FP&amp;A expectations</div>

Smardt is both the pioneer and world leader in manufacturing high efficiency, oil-free chillers. Smardt has the largest installed base of oil-free chillers in the world, with more than 10000 chillers installed globally. These high-efficiency chillers typically can save building owners 50% of their annual operating costs compared with standard lubricated screw machines through the reduction in power consumption and maintenance. Smardt manufactures its innovative and highly efficient range of chillers in Montreal Canada, Plattsburgh USA, Melbourne Australia, Stuttgart Germany, and Guangzhou China. Smardt was the first manufacturer to commercially produce high-efficiency oil-free chillers utilising magnetic bearing centrifugal compressors and today has the largest range of such chillers with water-cooled chillers from 60 TR through 3200 TR, air-cooled chillers 60 TR through 450 TR, and evaporatively cooled chillers from 60 TR through 400 TR. Smardt's goal is to provide energy efficient cooling solutions for the built environment, reducing the energy consumption of HVAC globally and helping to preserve the world for future generations.

Manager, SIOP & Sales Operations Analytics

<div>Job Title: Manager, SIOP &amp; Sales Operations Analytics Department: Commercial Business Unit (CBU) Reports To: SVP, Americas Location: Montreal, Canada About Smardt Smardt is the global leader in oil-free centrifugal chiller technology, delivering energyefficient, environmentally sustainable HVAC systems across mission-critical and&nbsp; commercial applications worldwide. Smardt’s Commercial Business Unit (CBU) is focused&nbsp; on ensuring timely and reliable customer delivery through strong cross-functional&nbsp; execution and planning. Position Overview The Manager, SIOP &amp; Sales Operations Analytics is responsible for driving Smardt’s Sales,&nbsp; Inventory &amp; Operations Planning (SIOP) process and ensuring strong discipline across the&nbsp; sales-operations and order-entry value stream. This includes governance of order-entry&nbsp; accuracy, Salesforce pipeline administration, analytics for commercial performance, and&nbsp; direct coordination with Financial Planning &amp; Analysis (FP&amp;A) to ensure accurate revenue&nbsp; and margin forecasting. This role aligns sales forecasting, financial expectations, operational planning, and&nbsp; customer delivery requirements—ensuring Smardt operates with clean commercial data&nbsp; and reliable forward-looking planning. Key Responsibilities 1. SIOP Process Leadership • Lead the monthly SIOP cycle for the CBU, ensuring alignment across Sales, Project&nbsp; Management, Engineering, FP&amp;A, and Operations. • Consolidate orders, sales forecasts, and project timelines into a unified demand&nbsp; plan. • Provide accurate forward-looking planning data to the Manufacturing Business Unit&nbsp; (MBU) for production scheduling and supply chain readiness. • Identify and mitigate demand/supply mismatches and escalate risks to execution. • Maintain SIOP governance, discipline, reporting cadence, and standardized&nbsp; documentation. 2. Order Entry Governance &amp; Transaction Quality • Oversee the commercial order-entry process to ensure accuracy, completeness,&nbsp; pricing alignment, delivery terms, and compliance with Smardt standards. • Partner with Sales, Project Management, and Finance to validate scope, bill of&nbsp; materials, margins, and contractual requirements before order acceptance. • Maintain a clean-order checklist and enforce data quality across systems. • Monitor order changes and assess impacts to cost, margin, material availability, and&nbsp; schedule. • Own commercial data integrity within ERP and its alignment with SIOP outputs. 3. Sales Operations Administration (Salesforce) • Serve as the Salesforce super-user for the Commercial Business Unit, supporting&nbsp; system workflows, forecasting modules, and reporting structures. • Drive pipeline hygiene by ensuring consistent stage definitions, close-date&nbsp; accuracy, and disciplined forecasting updates. • Train and support the Sales organization on Salesforce best practices and reporting&nbsp; usage. • Improve dashboards and automate insights that support forecasting accuracy and&nbsp; sales performance visibility. • Ensure Salesforce opportunity data maps cleanly into SIOP demand signals and&nbsp; financial projections. 4. Sales Pipeline &amp; Commercial Analytics • Build dashboards and analytical models to assess pipeline health, backlog quality,&nbsp; forecast reliability, order conversion patterns, and revenue/margin outlook. • Monitor key indicators such as coverage ratios, slippage, win rates, velocity,&nbsp; segment mix, and customer-specific patterns. • Run variance analysis and provide actionable recommendations to Sales,&nbsp; Commercial Operations, and Leadership. • Identify early risks to revenue, margin, delivery schedule, and factory capacity&nbsp; stemming from commercial trends and pipeline movements. 5. Forecasting &amp; Financial Planning Alignment (FP&amp;A) • Partner closely with FP&amp;A to align SIOP results with revenue, gross margin, and&nbsp; cash-flow forecasting. • Provide monthly and quarterly revenue outlooks based on orders, backlog, pipeline,&nbsp; and delivery schedules. • Quantify financial impacts of scope changes, timeline shifts, pricing adjustments,&nbsp; or supply-chain constraints. • Ensure consistent integration of SIOP planning data into financial models and&nbsp; corporate forecasts. • Explain variances between projected and actual revenue or margin results. 6. Order-to-Warranty Value Stream Coordination • Coordinate planning across the full value stream—from clean handover to&nbsp; engineering, submittals, production, logistics, commissioning, and warranty&nbsp; fulfillment. • Ensure timely visibility of long-lead items, factory slots, engineering release needs,&nbsp; delivery windows, and project-critical milestones. • Collaborate with Project Managers, Engineering, Operations, and Service leadership&nbsp; to ensure readiness for downstream execution. • Identify bottlenecks early and drive resolution through structured cross-functional&nbsp; communication. Qualifications Required • Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related&nbsp; field; APICS/ASCM certification preferred. • 5+ years of experience in SIOP, planning, commercial operations, or sales&nbsp; operations within a manufacturing or engineered-to-order environment. • Proficiency with ERP/MRP systems and Salesforce CRM. • Strong analytical capabilities with Excel, BI tools, and forecasting models. • Ability to implement and enforce data standards across commercial teams. • Strong communication skills and ability to collaborate across functional teams. Preferred • Experience in HVAC, industrial equipment OEM, or project-based manufacturing. • Previous involvement in revenue and margin forecasting or FP&amp;A collaboration. • Salesforce administration or advanced reporting experience. • Background in commercial analytics, pricing analysis, or financial modeling. Key Success Metrics • Forecast accuracy (volume, revenue, and margin). • Salesforce pipeline hygiene and system data quality. • Order-entry accuracy and reduction in commercial defects. • Timeliness and quality of SIOP inputs to the MBU. • Backlog quality and reduced execution bottlenecks. • Alignment between commercial forecasts and FP&amp;A expectations</div>

Manager, SIOP & Sales Operations Analytics

About the Job

About the Company

Smardt Chiller Group

Similar Jobs

Senior Sales Operations Analyst

Senior Sales Operations Analyst

Sales Operations Manager

Sales Operations Manager

Service Operations Manager

Service Operations Manager

Sales and Operations Planning Program Manager

Sales and Operations Planning Program Manager

North America Sales Manager - Regional Sales Manager

North America Sales Manager - Regional Sales Manager

Marketing & Sales Operations Manager

Marketing & Sales Operations Manager

Sales Operations Manager

Sales Operations Manager

Sr. Manager, Sales Planning Operations

Sr. Manager, Sales Planning Operations

Sr. Manager, Sales Planning Operations

Sr. Manager, Sales Planning Operations

Senior Data Analyst, Sales Analytics

Senior Data Analyst, Sales Analytics