Location:Bland, Virginia, United States of AmericaJob ID: R0115622Date Posted:2025-12-19Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:<div>Join Hitachi Energy Transformers – Business Solutions IT Organization as an OSS On-Site Services Engineer at our Bland location. In this role, you’ll be the go-to expert for desk-side IT support, ensuring smooth operations and exceptional user experiences. You’ll troubleshoot issues, manage hardware logistics, and act as the face of IT for our local teams. This is your chance to make a real impact in a global organization that values innovation, collaboration, and professional growth. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. If you’re passionate about technology and thrive in hands-on environments, we want you on our team!<h3></h3>How You’ll Make an Impact<ul><li>Troubleshoot IT issues requiring physical intervention.</li><li>Deliver ready-to-use computers to users.</li><li>Provide ad-hoc training and guide users through self-service tools.</li><li>Manage physical stock of devices and accessories, including CMDB updates.</li><li>Perform regular inventory checks for hardware.</li><li>Coordinate logistics for device shipping and movement.</li><li>Handle warranty cases with OEM vendors.</li><li>Support IT equipment and software in meeting rooms and collaboration areas.</li></ul>Your Background<ul><li>Formal IT qualification or apprenticeship in information technology.</li><li>Minimum 2 years of professional IT support experience.</li><li>Fluent in English and local language with strong communication skills.</li><li>Proactive, solution-oriented mindset with ability to work independently.</li><li>Legal authorization to work in the U.S.; U.S. citizenship required.</li><li>Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS, and asset management systems.</li></ul>More About Us<ul><li>At Hitachi Energy, we foster innovation and continuous improvement.</li><li>We offer global career growth opportunities and professional development programs.</li><li>Join a diverse, inclusive team committed to shaping a sustainable energy future.</li></ul></div>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

OSS On Site Services Engineer

Location:Bland, Virginia, United States of AmericaJob ID: R0115622Date Posted:2025-12-19Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule:&nbsp;Full timeRemote:NoJob Description:<div>Join Hitachi Energy Transformers – Business Solutions IT Organization as an OSS On-Site Services Engineer at our Bland location. In this role, you’ll be the go-to expert for desk-side IT support, ensuring smooth operations and exceptional user experiences. You’ll troubleshoot issues, manage hardware logistics, and act as the face of IT for our local teams. This is your chance to make a real impact in a global organization that values innovation, collaboration, and professional growth. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. If you’re passionate about technology and thrive in hands-on environments, we want you on our team!<h3></h3>How You’ll Make an Impact<ul><li>Troubleshoot IT issues requiring physical intervention.</li><li>Deliver ready-to-use computers to users.</li><li>Provide ad-hoc training and guide users through self-service tools.</li><li>Manage physical stock of devices and accessories, including CMDB updates.</li><li>Perform regular inventory checks for hardware.</li><li>Coordinate logistics for device shipping and movement.</li><li>Handle warranty cases with OEM vendors.</li><li>Support IT equipment and software in meeting rooms and collaboration areas.</li></ul>Your Background<ul><li>Formal IT qualification or apprenticeship in information technology.</li><li>Minimum 2 years of professional IT support experience.</li><li>Fluent in English and local language with strong communication skills.</li><li>Proactive, solution-oriented mindset with ability to work independently.</li><li>Legal authorization to work in the U.S.; U.S. citizenship required.</li><li>Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS, and asset management systems.</li></ul>More About Us<ul><li>At Hitachi Energy, we foster innovation and continuous improvement.</li><li>We offer global career growth opportunities and professional development programs.</li><li>Join a diverse, inclusive team committed to shaping a sustainable energy future.</li></ul></div>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

OSS On Site Services Engineer

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HITACHI ENERGY

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