Responsibilities / Tasks<ul><li>Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.</li><li>Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.</li><li>Manage warranty cases in coordination with internal departments and factories.</li><li>Support maintenance planning activities and spare parts identification for customer sites.</li><li>Handle order confirmations and ensure accurate processing within internal systems.</li><li>Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.</li><li>Perform internal and external administrative follow-up related to service and sales activities.</li><li>Actively support the promotion of spare parts, retrofit and service solutions to customers.</li><li>This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.</li></ul>Your Profile / Qualifications<ul><li>Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.</li><li>Junior professional in technical and commercial support roles, preferably within the pharmaceutical or industrial manufacturing industry.</li><li>Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.</li><li>Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.</li><li>Ability to work independently while collaborating effectively within cross-functional teams.</li><li>Service-oriented mindset, with a proactive and solution-driven approach to problem solving.</li><li>Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.</li><li>Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.</li><li>Proactive attitude towards spare parts, retrofit and service sales promotion.</li><li>Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.</li><li>High level of ownership and accountability, with a collaborative and team-oriented mindset.</li><li>Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.</li></ul>We offer:<ul><li>Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and the option for remote work (two days per week)</li><li>23 days of vacation per year</li><li>Great work environment as part of a collaborative team</li><li>Continuous internal training and career development opportunities, both nationally and internationally</li><li>The opportunity to join a company recognized as a Top Employer 2026</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Commercial Service Sales Support BU Pharma

Responsibilities / Tasks<ul><li>Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.</li><li>Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.</li><li>Manage warranty cases in coordination with internal departments and factories.</li><li>Support maintenance planning activities and spare parts identification for customer sites.</li><li>Handle order confirmations and ensure accurate processing within internal systems.</li><li>Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.</li><li>Perform internal and external administrative follow-up related to service and sales activities.</li><li>Actively support the promotion of spare parts, retrofit and service solutions to customers.</li><li>This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.</li></ul>Your Profile / Qualifications<ul><li>Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.</li><li>Junior professional in technical and commercial support roles, preferably within the pharmaceutical or industrial manufacturing industry.</li><li>Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.</li><li>Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.</li><li>Ability to work independently while collaborating effectively within cross-functional teams.</li><li>Service-oriented mindset, with a proactive and solution-driven approach to problem solving.</li><li>Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.</li><li>Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.</li><li>Proactive attitude towards spare parts, retrofit and service sales promotion.</li><li>Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.</li><li>High level of ownership and accountability, with a collaborative and team-oriented mindset.</li><li>Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.</li></ul>We offer:<ul><li>Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and the option for remote work (two days per week)</li><li>23 days of vacation per year</li><li>Great work environment as part of a collaborative team</li><li>Continuous internal training and career development opportunities, both nationally and internationally</li><li>The opportunity to join a company recognized as a Top Employer 2026</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Commercial Service Sales Support BU Pharma

About the Job

About the Company

GEA

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