Location:Remote - Dubai Emirate, United Arab EmiratesJob ID: R0115596Date Posted:2026-01-05Company Name:HITACHI EUROPE LTD.Profession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:YesJob Description:<div><div>Group Account Support Manager | Global Marketing &amp; Sales   </div><div><div>Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share.  </div><div> </div><div>This transformation is led by Global Marketing and Sales (GM&amp;S) group, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.  </div><div> </div><div>As part of the transformation activities, a global account management structure is in place to represent Hitachi’s voice to targeted customers, fully understanding their needs while increasing Hitachi’s share of wallet. The Group Account Support Manager will play a pivotal role in orchestrating sales strategies and operations to drive business growth.  </div><div> </div><div>Key focus will be developing targeted initiatives and ensuring seamless execution that leads to measurable business growth. Key focus areas will be ensuring cross Business Unit collaboration and shaping a compelling value proposition aligned with our One Hitachi account plan. </div></div><div>What you'll be doing </div><div></div><div><div><ul><li>Account Planning &amp; Strategy Execution  Partner with the Global Account Manager (GAM) to develop and execute focused account plans and strategies with measurable outcomes. Monitor plan effectiveness, identify constraints, deploy corrective actions, and maintain accurate player maps to support account growth. </li></ul></div><div><ul><li>Cross-BU Collaboration &amp; Value Positioning  Work closely with Business Units and Account Teams to understand and articulate value propositions. Gather customer insights, segment data, reference cases, and market intelligence to strengthen Hitachi’s positioning and support opportunity development. </li></ul></div><div><ul><li>Marketing &amp; Segment Alignment  Collaborate with Strategic Marketing (ABM, Segment, Market Intelligence) and Segment Leads to align account activities, elevate success stories, and support targeted campaigns. Enable consistent One Hitachi messaging across internal and external engagements. </li></ul></div><div><ul><li>Workshop Strategy, Facilitation &amp; Orchestration  Lead end-to-end account team and customer workshop delivery—including agenda design, methodology, logistics, attendee communication, facilitation of sessions/breakouts, real-time synthesis, and post-workshop reporting. Translate workshop insights into actionable account plan updates, opportunity maps, and governance-driven execution plans. </li></ul></div><div><ul><li>Governance, Cadence &amp; Reporting  Manage weekly, fortnightly, monthly, and annual governance cadences. Track actions, dependencies, and execution of progress across BUs, ensuring clear ownership and timely follow-through. Prepare structured reporting, executive summaries, and insights for leadership. </li></ul></div><div><ul><li>Pipeline, Opportunity &amp; Growth Enablement  Support GAMs in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met. Contribute to the delivery of One Hitachi enabled orders by supporting opportunity governance and cross-BU alignment. </li></ul></div><div><ul><li>Data &amp; Tool Governance  Ensure pipeline and performance data accuracy by coordinating with BUs and Performance Management teams. Support CRM development and adoption with Sales Technology, driving data hygiene, pipeline completeness, and reporting consistency. Leverage marketing tools and dashboards to consolidate actionable insights for the account team. </li></ul></div><div><ul><li>Continuous Improvement &amp; Capability Development  Champion process improvements, advance documentation standards (playbooks, templates), and support knowledge sharing across teams. Mentor junior team members and contribute to a culture of operational excellence and collaboration. </li></ul></div></div><div>What you bring to the team:   </div><div><ul><li>Bachelor's Degree or Diploma in either Engineering or Business</li><li>Experience in Sales &amp; Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist</li><li>Excellent communication skills with an ability to influence both internally and externally</li><li>Attention to detail and ability to manage multiple deadlines simultaneously.</li><li>Strong analytical ability to build relationships.</li><li>Willingness and openness to travel up to 15%</li><li>Cultural sensitivity and openness to work in an international business environment across all time zones</li></ul></div><div><ul></ul>Our team </div></div><div>Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide. </div><div>With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&amp;S).  </div><div>In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing &amp; Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers. </div><div>Our values </div><div>We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: </div><div>Wa – Harmony, Trust, Respect </div><div>Makoto – Sincerity, Fairness, Honesty, Integrity </div><div>Kaitakusha-Seishin – Pioneering Spirit, Challenge </div><div>If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you. </div>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Group Account Support Manager (m/f/d)

Location:Remote - Dubai Emirate, United Arab EmiratesJob ID: R0115596Date Posted:2026-01-05Company Name:HITACHI EUROPE LTD.Profession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule:&nbsp;Full timeRemote:YesJob Description:<div><div>Group Account Support&nbsp;Manager&nbsp;| Global Marketing &amp; Sales&nbsp; &nbsp;</div><div><div>Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by&nbsp;establishing&nbsp;a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share.&nbsp;&nbsp;</div><div>&nbsp;</div><div>This transformation is led by Global Marketing and Sales (GM&amp;S) group, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.&nbsp;&nbsp;</div><div>&nbsp;</div><div>As part of the transformation&nbsp;activities,&nbsp;a global account management structure is in place to&nbsp;represent&nbsp;Hitachi’s voice to targeted customers, fully understanding their needs while increasing Hitachi’s share of wallet. The Group Account Support Manager will play a pivotal role in orchestrating sales strategies and operations to drive business growth.&nbsp;&nbsp;</div><div>&nbsp;</div><div>Key focus will be developing targeted initiatives and ensuring seamless execution that leads to measurable business growth. Key focus&nbsp;areas&nbsp;will&nbsp;be ensuring&nbsp;cross Business Unit collaboration and shaping a compelling value proposition aligned with our One Hitachi account plan.&nbsp;</div></div><div>What&nbsp;you'll&nbsp;be doing&nbsp;</div><div></div><div><div><ul><li>Account Planning &amp; Strategy Execution&nbsp; Partner with the Global Account Manager (GAM) to develop and execute focused account plans and strategies with measurable outcomes. Monitor plan effectiveness,&nbsp;identify&nbsp;constraints, deploy corrective actions, and&nbsp;maintain&nbsp;accurate&nbsp;player maps to support account growth.&nbsp;</li></ul></div><div><ul><li>Cross-BU Collaboration &amp; Value Positioning&nbsp; Work closely with Business Units and Account Teams to understand and articulate value propositions. Gather customer insights, segment data, reference cases, and market intelligence to strengthen Hitachi’s positioning and support opportunity development.&nbsp;</li></ul></div><div><ul><li>Marketing &amp; Segment Alignment&nbsp; Collaborate with Strategic Marketing (ABM, Segment, Market Intelligence) and Segment Leads to align account activities, elevate success stories, and support targeted campaigns. Enable consistent One Hitachi messaging across internal and external engagements.&nbsp;</li></ul></div><div><ul><li>Workshop Strategy, Facilitation &amp; Orchestration&nbsp; Lead end-to-end account team and customer workshop delivery—including agenda design,&nbsp;methodology,&nbsp;logistics, attendee communication, facilitation of sessions/breakouts, real-time synthesis, and post-workshop reporting. Translate workshop insights into actionable account plan updates, opportunity maps, and governance-driven execution plans.&nbsp;</li></ul></div><div><ul><li>Governance, Cadence &amp; Reporting&nbsp; Manage weekly, fortnightly, monthly, and annual governance cadences. Track actions, dependencies, and&nbsp;execution of&nbsp;progress across BUs, ensuring clear ownership and&nbsp;timely&nbsp;follow-through. Prepare structured reporting, executive summaries, and insights for leadership.&nbsp;</li></ul></div><div><ul><li>Pipeline, Opportunity &amp; Growth Enablement&nbsp; Support GAMs in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met. Contribute to the delivery of One Hitachi enabled orders by supporting opportunity governance and cross-BU alignment.&nbsp;</li></ul></div><div><ul><li>Data &amp; Tool Governance&nbsp; Ensure pipeline and performance data accuracy by coordinating with BUs and Performance Management teams. Support CRM development and adoption with Sales Technology, driving data hygiene, pipeline completeness, and reporting consistency. Leverage marketing tools and dashboards to&nbsp;consolidate&nbsp;actionable insights for the account team.&nbsp;</li></ul></div><div><ul><li>Continuous Improvement &amp; Capability Development&nbsp; Champion process improvements, advance documentation standards (playbooks, templates), and support knowledge sharing across teams. Mentor junior team members and contribute to a culture of operational excellence and collaboration.&nbsp;</li></ul></div></div><div>What you bring to the team:&nbsp; &nbsp;</div><div><ul><li>Bachelor's Degree or Diploma in either Engineering or Business</li><li>Experience in Sales &amp; Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist</li><li>Excellent communication skills with an ability to influence both internally and externally</li><li>Attention to detail and ability to manage multiple deadlines simultaneously.</li><li>Strong analytical ability to build relationships.</li><li>Willingness and openness to travel up to 15%</li><li>Cultural sensitivity and openness to work in an international business environment across all time zones</li></ul></div><div><ul></ul>Our&nbsp;team&nbsp;</div></div><div>Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi&nbsp;group's&nbsp;identity and put it into practice worldwide.&nbsp;</div><div>With a mission to deliver the best experience to employees and&nbsp;customers,&nbsp;you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&amp;S).&nbsp;&nbsp;</div><div>In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing &amp; Sales transformation team,&nbsp;established&nbsp;in 2022, seeks to position Hitachi as a trusted partner for its customers.&nbsp;</div><div>Our values&nbsp;</div><div>We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that&nbsp;doesn’t&nbsp;impact&nbsp;your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin,&nbsp;veteran&nbsp;or disability status. &nbsp;We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:&nbsp;</div><div>Wa&nbsp;– Harmony, Trust, Respect&nbsp;</div><div>Makoto – Sincerity, Fairness, Honesty, Integrity&nbsp;</div><div>Kaitakusha-Seishin&nbsp;– Pioneering Spirit, Challenge&nbsp;</div><div>If, like us,&nbsp;you’re&nbsp;motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi&nbsp;drive&nbsp;social innovation,&nbsp;we’d&nbsp;love to hear from you.&nbsp;</div>

Group Account Support Manager (m/f/d)

About the Job

About the Company

HITACHI ENERGY

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