About OtovoOtovo’s mission is to make residential energy systems simple, reliable, and accessible across Europe. We operate across multiple European markets, delivering solar PV, energy storage, EV charging, and related services through a combination of in-house teams and trusted partners.As we scale, strong field service operations are essential to delivering high-quality systems and great customer experiences.The RoleWe are looking for a Field Service Manager to own and continuously improve Otovo’s field service operations across Europe. You will be responsible for technician performance, service quality, and execution consistency, bridging strategy with day-to-day field operations across multiple markets.Key Responsibilities<ul><li>Own day-to-day execution and follow-up of field service operations across Europe</li><li>Ensure service jobs meet Otovo’s quality standards, timelines, and SOPs</li><li>Monitor technician and partner performance using KPIs, providing feedback and coaching</li><li>Support onboarding and performance management of technicians and service partners</li><li>Coordinate closely with planning, logistics, and customer operations teams</li><li>Handle escalated service cases and drive root-cause analysis</li><li>Identify recurring challenges and contribute to process and tooling improvements</li><li>Support standardisation and scaling of service operations across markets</li></ul>What We’re Looking ForRequired<ul><li>Experience managing or coordinating field service operations in a technical environment</li><li>Strong operational mindset with a focus on execution quality</li><li>Experience working across multiple countries or regions</li><li>Comfortable working with KPIs and operational data</li><li>Fluent in English (any other European language will be considered a plus)</li><li>Availability for occasional travel within Europe</li></ul>Preferred<ul><li>Experience in solar, energy, EV charging, or related technical services</li><li>Experience working with subcontractors or partner-based service models</li><li>Familiarity with field service tools or CRM systems</li></ul>What We Offer<ul><li>A newly created, high-impact role with real ownership</li><li>A company with a clear purpose and positive climate impact</li><li>Competitive salary: €30,000–€45,000 gross per year, depending on experience</li><li>Flexible working hours and hybrid work model</li><li>Up to 4 weeks per year of fully remote work</li><li>Private health insurance or pension plan</li><li>International, collaborative team with a Scandinavian-inspired culture</li><li>Strong opportunities for growth and development</li></ul>

To homeowners, Otovo is the easiest way to get solar panels on the roof. We are a marketplace organizing a network of hundreds of local, high quality energy installers that we have vetted thoroughly. We use our proprietary technology to analyse the potential of any home and advise precisely about the ideal project.  Founded in Oslo in 2016, our team consists of engineers, programmers and technical consultants located in Oslo, Stockholm, Paris, Madrid, Warsaw and Milan. In France, we are known as “In Sun We Trust”, the result of the merger with the French solar energy startup. We have sold and completed thousands of solar energy projects across Europe and aim to become the continent’s no.1 residential solar energy company.  Otovo is financially solid, being backed by some of Scandinavia’s major investment entities, notably Axel Johnson of Sweden, Norway’s municipal pension fund (KLP), and Nysnø, the Norwegian green sovereign investment fund.


Solar Field Service Manager (f/m/x)

About OtovoOtovo’s mission is to make residential energy systems simple, reliable, and accessible across Europe. We operate across multiple European markets, delivering solar PV, energy storage, EV charging, and related services through a combination of in-house teams and trusted partners.As we scale, strong field service operations are essential to delivering high-quality systems and great customer experiences.The RoleWe are looking for a Field Service Manager to own and continuously improve Otovo’s field service operations across Europe. You will be responsible for technician performance, service quality, and execution consistency, bridging strategy with day-to-day field operations across multiple markets.Key Responsibilities<ul><li>Own day-to-day execution and follow-up of field service operations across Europe</li><li>Ensure service jobs meet Otovo’s quality standards, timelines, and SOPs</li><li>Monitor technician and partner performance using KPIs, providing feedback and coaching</li><li>Support onboarding and performance management of technicians and service partners</li><li>Coordinate closely with planning, logistics, and customer operations teams</li><li>Handle escalated service cases and drive root-cause analysis</li><li>Identify recurring challenges and contribute to process and tooling improvements</li><li>Support standardisation and scaling of service operations across markets</li></ul>What We’re Looking ForRequired<ul><li>Experience managing or coordinating field service operations in a technical environment</li><li>Strong operational mindset with a focus on execution quality</li><li>Experience working across multiple countries or regions</li><li>Comfortable working with KPIs and operational data</li><li>Fluent in English (any other European language will be considered a plus)</li><li>Availability for occasional travel within Europe</li></ul>Preferred<ul><li>Experience in solar, energy, EV charging, or related technical services</li><li>Experience working with subcontractors or partner-based service models</li><li>Familiarity with field service tools or CRM systems</li></ul>What We Offer<ul><li>A newly created, high-impact role with real ownership</li><li>A company with a clear purpose and positive climate impact</li><li>Competitive salary: €30,000–€45,000 gross per year, depending on experience</li><li>Flexible working hours and hybrid work model</li><li>Up to 4 weeks per year of fully remote work</li><li>Private health insurance or pension plan</li><li>International, collaborative team with a Scandinavian-inspired culture</li><li>Strong opportunities for growth and development</li></ul>

Solar Field Service Manager (f/m/x)

About the Job

About the Company

Otovo

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