<p>Wunder Mobility powers shared mobility operators at scale: 20M+ trips per year, 50M+ daily API calls, hundreds of cities. Trusted by operators like Forest, GreenMobility, and JOCO. We are hiring a Senior Product Manager to own our core real‑time On‑Demand domain. Your work will increase trip success and utilization and make sure vehicles are rentable when and where they’re needed. You will be measured on adoption, availability, and business impact.</p><h2>Tasks</h2><ul><li>Own the vision, strategy, and roadmap for on‑demand trips and operational availability, including fleet availability, ride volume, rental lifecycle, operator workflows, and our States and Tasks system</li><li>Run continuous discovery with operators, field ops, and support to validate the highest leverage problems across user app and operator workflows</li><li>Write clear specs and drive tight delivery with engineering and design, including rollout plans, enablement, and documentation to drive adoption</li><li>Iterate post launch using product analytics and operational data, and close the loop with ops to reduce toil and incidents</li><li>Define a KPI tree and a weekly operating cadence with Engineering and Customer Success</li></ul><p><strong>What success looks like</strong></p><p><strong>90 days</strong></p><ul><li>Baseline core KPIs for user flows and operations. Ship one measurable improvement to trip success or time to unlock, and one improvement to availability or task SLA</li><li>Establish a monthly operator discovery cadence and publish a problem backlog</li><li>Define the domain KPI tree and weekly operating cadence with Engineering and Customer Success</li></ul><p><strong>6 months</strong></p><ul><li>Improve trip success rate and reduce time to unlock in target markets. Drive adoption of a new or reworked flow with clear activation criteria</li><li>Increase fleet availability and reduce out-of-service time by addressing top causes such as battery, maintenance, relocations, and device issues. Cut operational toil on top of one or two workflows</li><li>Publish a 12-month strategy with quantified bets and guardrails for both user and ops sides</li></ul><p><strong>Core KPIs</strong></p><ul><li>Trip success rate</li><li>Time to unlock</li><li>Fleet availability as a rentable share of the fleet</li><li>Adoption of shipped changes across users and operators</li></ul><h2>Requirements</h2><ul><li>Senior PM experience in B2B or B2B2C SaaS with end to end ownership across user and operations workflows</li><li>Strong discovery and data fluency. You define success metrics and make evidence based tradeoffs</li><li>Clear written and verbal communication with engineering, design, operations, and customer teams</li><li>Experience with real time or operationally complex products is a strong plus</li></ul><h2>Benefits</h2><ul><li>Ownership of a mission critical domain with clear success measures and high visibility</li><li>Direct operator impact at scale across many markets</li><li>25 days paid vacation and unlimited unpaid vacation</li><li>30 day workation. Work from anywhere in the world once per year</li><li>Hybrid model. 3 days (Monday, Wednesday, Thursday) in our Hamburg office and 2 days remote</li><li>Travel for team workshops and operator sessions as needed</li></ul><p>Ready to lead the backbone of real time shared mobility and scale on demand availability for millions of trips? Apply now.</p>

Wunder Mobility is a marketplace and tech platform that allows start-ups, corporates, and cities to launch and scale mobility services efficiently. They are providing the full stack of new mobility services, from Carpool to Shuttle and Fleet products. Their products are used by 30+ clients and deployed in 50+ cities on four continents. It also develops and delivers a mobile carpooling application that allows people to fill the empty seats in their car by sharing a ride. The company OS helps you to deploy, scale, and create technology that connects communities with end to end mobility services. It supplies software, hardware, and operational services for various future-oriented mobility concepts. They are enabling communities on four continents to address the global traffic challenge and to deploy more sustainable mobility options faster by hosting a full-stack urban mobility tech platform. They are hosting the annual Wunder Mobility Summit, an annual invite-only event for the top 200 decision-makers in new mobility. Wunder Mobility was founded in January 2014 and is based in Hamburg, Germany.

Senior Product Manager - On-Demand Mobility

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Wunder Mobility

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