Responsibilities Role Summary: The Senior Contracts &amp; Service Business Development Manager – is responsible for driving the commercial success, legal robustness, and long-term value of the supplier’s service and aftersales portfolio. This hybrid role combines contract leadership, service business development, and commercial governance across the entire lifecycle of Battery Energy Storage projects. The position is central to negotiating Long-Term Service Agreements (LTSAs), managing service contracts, ensuring contractual compliance, resolving commercial issues, and supporting commissioning and warranty processes. Key Responsibilities: 1. Service Business Development &amp; Commercial Growth - Develop service product offerings such as LTSAs, maintenance packages, extended warranties, and spare part programs. - Support Sales during tenders and customer meetings with technical-commercial input. - Build pricing models and profitability analyses for service offerings. 2. LTSA Negotiation &amp; Contract Structuring (Pre-Sales) - Lead and assist in negotiation and contract development for all LTSA and service proposals – both with customers and service partners - Review customer RFPs and specifications to identify risks and required deviations. - Negotiate service scope, SLAs, performance guarantees, warranty terms, and liabilities. - Align commitments with engineering and operational capabilities. 3. Aftersales Contract Governance &amp; Compliance - Manage the full portfolio of active service contracts and LTSAs. - Ensure compliance with obligations including maintenance scope, KPIs, reporting, and warranty terms. - Lead commercial responses to underperformance, penalties, disputes, and claims. - Coordinate with Service and Analytics teams to verify performance guarantees such as Availability and CRTE. 4. Commercial Issue Resolution &amp; Claims Management - Lead resolution of issues related to LDs, performance shortfalls, warranty claims, and deviations. - Develop mitigation strategies and provide commercial leadership during disputes. - Coordinate root-cause evidence and supporting documentation with engineering teams. - Act as senior point of contact for customer commercial matters. 5. Support for Commissioning &amp; Warranty Governance - Ensure commissioning deliverables meet contractual acceptance requirements. - Support documentation and variation management during project delivery. - Address delays, changes, and liability disputes arising during commissioning. - Oversee warranty procedures and assess validity of customer claims. 6. Contract Templates, Process Development &amp; Governance - Maintain and evolve standard templates for LTSAs, service contracts, and commissioning agreements. - Implement approval workflows and contract risk classification. - Improve cross-functional understanding of obligations and risks. Requirements Required Qualifications &amp; Experience: - 5+ years in contract management, commercial management, or legal background. - Experience in renewable energy, energy storage, utilities, EPC, or industrial service sectors. - Strong background in negotiating LTSAs and complex technical service agreements. - Understanding of performance guarantees, warranty frameworks, and technical disputes. Skills &amp; Competencies: - Strong negotiation and contract drafting skills. - Commercial acumen with understanding of service economics and risk. - Ability to interpret technical information and apply it contractually. - Excellent communication and presentation skills. - Ability to manage complex parallel negotiations. Preferred Skills: - Understanding of BESS systems, KPIs, warranty limitations, and lifecycle costs. - Experience working with Data Analytics and Engineering for contract verification. - Familiarity with predictive maintenance and digital service tools.

Trina Solar specializes in the manufacture of crystalline silicon photovoltaic modules and system integration. Trina Solar is not only a pioneer of China's PV industry, but has become an influential shaper of the global solar industry and a leader in solar modules, solutions and services.

Listed on the New York Stock Exchange, the company operates in North America, Asia and Europe and employs over 17,000 people worldwide.

Senior Contracts & Service Business Development Manager

Responsibilities Role&nbsp;Summary: The&nbsp;Senior&nbsp;Contracts&nbsp;&amp;&nbsp;Service&nbsp;Business&nbsp;Development&nbsp;Manager&nbsp;–&nbsp;is&nbsp;responsible&nbsp;for&nbsp;driving&nbsp;the&nbsp;commercial&nbsp;success,&nbsp;legal&nbsp;robustness,&nbsp;and&nbsp;long-term&nbsp;value&nbsp;of&nbsp;the&nbsp;supplier’s&nbsp;service&nbsp;and&nbsp;aftersales&nbsp;portfolio.&nbsp;This&nbsp;hybrid&nbsp;role&nbsp;combines&nbsp;contract&nbsp;leadership,&nbsp;service&nbsp;business&nbsp;development,&nbsp;and&nbsp;commercial&nbsp;governance&nbsp;across&nbsp;the&nbsp;entire&nbsp;lifecycle&nbsp;of&nbsp;Battery&nbsp;Energy&nbsp;Storage&nbsp;projects.&nbsp;The&nbsp;position&nbsp;is&nbsp;central&nbsp;to&nbsp;negotiating&nbsp;Long-Term&nbsp;Service&nbsp;Agreements&nbsp;(LTSAs),&nbsp;managing&nbsp;service&nbsp;contracts,&nbsp;ensuring&nbsp;contractual&nbsp;compliance,&nbsp;resolving&nbsp;commercial&nbsp;issues,&nbsp;and&nbsp;supporting&nbsp;commissioning&nbsp;and&nbsp;warranty&nbsp;processes. Key&nbsp;Responsibilities: 1.&nbsp;Service&nbsp;Business&nbsp;Development&nbsp;&amp;&nbsp;Commercial&nbsp;Growth -&nbsp;Develop&nbsp;service&nbsp;product&nbsp;offerings&nbsp;such&nbsp;as&nbsp;LTSAs,&nbsp;maintenance&nbsp;packages,&nbsp;extended&nbsp;warranties,&nbsp;and&nbsp;spare&nbsp;part&nbsp;programs. -&nbsp;Support&nbsp;Sales&nbsp;during&nbsp;tenders&nbsp;and&nbsp;customer&nbsp;meetings&nbsp;with&nbsp;technical-commercial&nbsp;input. -&nbsp;Build&nbsp;pricing&nbsp;models&nbsp;and&nbsp;profitability&nbsp;analyses&nbsp;for&nbsp;service&nbsp;offerings. 2.&nbsp;LTSA&nbsp;Negotiation&nbsp;&amp;&nbsp;Contract&nbsp;Structuring&nbsp;(Pre-Sales) -&nbsp;Lead&nbsp;and&nbsp;assist&nbsp;in&nbsp;negotiation&nbsp;and&nbsp;contract&nbsp;development&nbsp;for&nbsp;all&nbsp;LTSA&nbsp;and&nbsp;service&nbsp;proposals&nbsp;–&nbsp;both&nbsp;with&nbsp;customers&nbsp;and&nbsp;service&nbsp;partners -&nbsp;Review&nbsp;customer&nbsp;RFPs&nbsp;and&nbsp;specifications&nbsp;to&nbsp;identify&nbsp;risks&nbsp;and&nbsp;required&nbsp;deviations. -&nbsp;Negotiate&nbsp;service&nbsp;scope,&nbsp;SLAs,&nbsp;performance&nbsp;guarantees,&nbsp;warranty&nbsp;terms,&nbsp;and&nbsp;liabilities. -&nbsp;Align&nbsp;commitments&nbsp;with&nbsp;engineering&nbsp;and&nbsp;operational&nbsp;capabilities. 3.&nbsp;Aftersales&nbsp;Contract&nbsp;Governance&nbsp;&amp;&nbsp;Compliance -&nbsp;Manage&nbsp;the&nbsp;full&nbsp;portfolio&nbsp;of&nbsp;active&nbsp;service&nbsp;contracts&nbsp;and&nbsp;LTSAs. -&nbsp;Ensure&nbsp;compliance&nbsp;with&nbsp;obligations&nbsp;including&nbsp;maintenance&nbsp;scope,&nbsp;KPIs,&nbsp;reporting,&nbsp;and&nbsp;warranty&nbsp;terms. -&nbsp;Lead&nbsp;commercial&nbsp;responses&nbsp;to&nbsp;underperformance,&nbsp;penalties,&nbsp;disputes,&nbsp;and&nbsp;claims. -&nbsp;Coordinate&nbsp;with&nbsp;Service&nbsp;and&nbsp;Analytics&nbsp;teams&nbsp;to&nbsp;verify&nbsp;performance&nbsp;guarantees&nbsp;such&nbsp;as&nbsp;Availability&nbsp;and&nbsp;CRTE. 4.&nbsp;Commercial&nbsp;Issue&nbsp;Resolution&nbsp;&amp;&nbsp;Claims&nbsp;Management -&nbsp;Lead&nbsp;resolution&nbsp;of&nbsp;issues&nbsp;related&nbsp;to&nbsp;LDs,&nbsp;performance&nbsp;shortfalls,&nbsp;warranty&nbsp;claims,&nbsp;and&nbsp;deviations. -&nbsp;Develop&nbsp;mitigation&nbsp;strategies&nbsp;and&nbsp;provide&nbsp;commercial&nbsp;leadership&nbsp;during&nbsp;disputes. -&nbsp;Coordinate&nbsp;root-cause&nbsp;evidence&nbsp;and&nbsp;supporting&nbsp;documentation&nbsp;with&nbsp;engineering&nbsp;teams. -&nbsp;Act&nbsp;as&nbsp;senior&nbsp;point&nbsp;of&nbsp;contact&nbsp;for&nbsp;customer&nbsp;commercial&nbsp;matters. 5.&nbsp;Support&nbsp;for&nbsp;Commissioning&nbsp;&amp;&nbsp;Warranty&nbsp;Governance -&nbsp;Ensure&nbsp;commissioning&nbsp;deliverables&nbsp;meet&nbsp;contractual&nbsp;acceptance&nbsp;requirements. -&nbsp;Support&nbsp;documentation&nbsp;and&nbsp;variation&nbsp;management&nbsp;during&nbsp;project&nbsp;delivery. -&nbsp;Address&nbsp;delays,&nbsp;changes,&nbsp;and&nbsp;liability&nbsp;disputes&nbsp;arising&nbsp;during&nbsp;commissioning. -&nbsp;Oversee&nbsp;warranty&nbsp;procedures&nbsp;and&nbsp;assess&nbsp;validity&nbsp;of&nbsp;customer&nbsp;claims. 6.&nbsp;Contract&nbsp;Templates,&nbsp;Process&nbsp;Development&nbsp;&amp;&nbsp;Governance -&nbsp;Maintain&nbsp;and&nbsp;evolve&nbsp;standard&nbsp;templates&nbsp;for&nbsp;LTSAs,&nbsp;service&nbsp;contracts,&nbsp;and&nbsp;commissioning&nbsp;agreements. -&nbsp;Implement&nbsp;approval&nbsp;workflows&nbsp;and&nbsp;contract&nbsp;risk&nbsp;classification. -&nbsp;Improve&nbsp;cross-functional&nbsp;understanding&nbsp;of&nbsp;obligations&nbsp;and&nbsp;risks. Requirements Required Qualifications &amp; Experience: -&nbsp;5+&nbsp;years&nbsp;in&nbsp;contract&nbsp;management,&nbsp;commercial&nbsp;management,&nbsp;or&nbsp;legal&nbsp;background. -&nbsp;Experience&nbsp;in&nbsp;renewable&nbsp;energy,&nbsp;energy&nbsp;storage,&nbsp;utilities,&nbsp;EPC,&nbsp;or&nbsp;industrial&nbsp;service&nbsp;sectors. -&nbsp;Strong&nbsp;background&nbsp;in&nbsp;negotiating&nbsp;LTSAs&nbsp;and&nbsp;complex&nbsp;technical&nbsp;service&nbsp;agreements. -&nbsp;Understanding&nbsp;of&nbsp;performance&nbsp;guarantees,&nbsp;warranty&nbsp;frameworks,&nbsp;and&nbsp;technical&nbsp;disputes. Skills&nbsp;&amp;&nbsp;Competencies: -&nbsp;Strong&nbsp;negotiation&nbsp;and&nbsp;contract&nbsp;drafting&nbsp;skills. -&nbsp;Commercial&nbsp;acumen&nbsp;with&nbsp;understanding&nbsp;of&nbsp;service&nbsp;economics&nbsp;and&nbsp;risk. -&nbsp;Ability&nbsp;to&nbsp;interpret&nbsp;technical&nbsp;information&nbsp;and&nbsp;apply&nbsp;it&nbsp;contractually. -&nbsp;Excellent&nbsp;communication&nbsp;and&nbsp;presentation&nbsp;skills. -&nbsp;Ability&nbsp;to&nbsp;manage&nbsp;complex&nbsp;parallel&nbsp;negotiations. Preferred&nbsp;Skills: -&nbsp;Understanding&nbsp;of&nbsp;BESS&nbsp;systems,&nbsp;KPIs,&nbsp;warranty&nbsp;limitations,&nbsp;and&nbsp;lifecycle&nbsp;costs. -&nbsp;Experience&nbsp;working&nbsp;with&nbsp;Data&nbsp;Analytics&nbsp;and&nbsp;Engineering&nbsp;for&nbsp;contract&nbsp;verification. - Familiarity with predictive maintenance and digital service tools.

Senior Contracts & Service Business Development Manager

About the Job

About the Company

Trina Solar

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