· Communicate daily requests from technicians, compliance, or sales regarding modifications or issues with the waste disposal needs of clients.· Follow up on store service or client complaints, requests for additional pickups, client inquiries, and/ or adding other features to a client account.· Assist in coordinating with stakeholders involved in handling any disruption or changes of service due to unexpected situations and gaining approval for changes.· Document and maintain client issues and logistical changes daily in client portals in addition to billing tasks for larger clients.· Pro-actively handles multiple client accounts and ensures a high level of satisfaction to assigned clients by meeting the expectations of the client per their service agreement.· Develop a positive client relationship and take opportunities to upsell new account features as needed.· Attend face to face meetings with client as scheduled.· Manage all aspects of client projects in multiple databases including maintaining and reviewing client records for completeness and accuracy.· Provide clients with ad-hoc reporting which includes but not limited to, shipping/tracking reports, detail manifests, on-time delivery and pick-up reporting, and waste accumulation analysis.· Provide internal reports on the progress of a client to all appropriate team members.Confirm waste disposal processes that are prepared meets internal and governing agency requirements and maintains a high level of quality.· Perform other reasonably related tasks as assigned by management.

We believe in doing what is right - for our customers, our people, our communities and the environment. Our Clean Earth division provides essential processing, treatment, disposal and recycling solutions for a wide range of complex, highly recurring waste streams such as hazardous and non-hazardous waste, contaminated soil and dredged material. Our Harsco Environmental division is the premier provider of material processing and environmental services to the global steel and metals industries, pursuing a circular economy by giving byproducts a new purpose. We deliver solutions for a changing world, and our commitment to sustainability is rooted in our past and will define our future. Our vision is for Enviri Corporation is to be a global leader of environmental solutions in the markets and industries we serve.

Customer Relations Representative

About the Job

About the Company

Enviri

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