Location:Crystal Springs, Mississippi, United States of AmericaJob ID: R0116744Date Posted:2026-01-21Company Name:HITACHI ENERGY USA INCProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:<div>The OpportunityJoin a global technology leader that’s shaping the future of energy. As a Warranty Project Lead at Hitachi Energy, you’ll guide the full lifecycle of our warranty programs—driving excellence, advancing customer satisfaction, and elevating product performance across a diverse portfolio.This role gives you the chance to collaborate across engineering, manufacturing, quality, supply chain, and customer-facing teams while influencing decisions that directly improve product reliability and the customer experience. You’ll analyze warranty insights, drive corrective actions, and champion process improvements that strengthen our commitment to quality.If you thrive on problem‑solving, leading initiatives, and making a measurable impact, this role offers a platform to shape strategy, innovate processes, and work on high‑visibility projects. You’ll be empowered with autonomy, supported by global expertise, and connected to a purpose-driven mission—advancing a more sustainable, reliable, and efficient energy future.How you’ll make an impact<ul><li>Lead end‑to‑end warranty project planning and execution.</li><li>Coordinate cross-functional teams to enhance warranty policies and processes.</li><li>Analyze claims data to identify trends and improvement opportunities.</li><li>Partner with engineering and quality teams to address root causes.</li><li>Oversee relationships with service providers and suppliers.</li><li>Deliver training to internal teams and external partners.</li><li>Produce reporting and insights for senior leadership.</li><li>Drive continuous improvement to elevate customer experience.</li></ul>Your Background<ul><li>Bachelor’s degree in Engineering, Business, Project Management, or related field.</li><li>5–7 years of project management experience; 3+ in warranty, quality, or service operations.</li><li>Strong analytical capabilities and experience with data‑driven decisions.</li><li>Skilled communicator with the ability to collaborate across levels and functions.</li><li>Proficient in SAP, Ariba, and Microsoft Office tools.</li><li>Knowledge of warranty practices, standards, and regulatory requirements.</li></ul>Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.</div>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Warranty Project Manager

Location:Crystal Springs, Mississippi, United States of AmericaJob ID: R0116744Date Posted:2026-01-21Company Name:HITACHI ENERGY USA INCProfession (Job Category):Project/Program ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:<div>The OpportunityJoin a global technology leader that’s shaping the future of energy. As a Warranty Project Lead at Hitachi Energy, you’ll guide the full lifecycle of our warranty programs—driving excellence, advancing customer satisfaction, and elevating product performance across a diverse portfolio.This role gives you the chance to collaborate across engineering, manufacturing, quality, supply chain, and customer-facing teams while influencing decisions that directly improve product reliability and the customer experience. You’ll analyze warranty insights, drive corrective actions, and champion process improvements that strengthen our commitment to quality.If you thrive on problem‑solving, leading initiatives, and making a measurable impact, this role offers a platform to shape strategy, innovate processes, and work on high‑visibility projects. You’ll be empowered with autonomy, supported by global expertise, and connected to a purpose-driven mission—advancing a more sustainable, reliable, and efficient energy future.How you’ll make an impact<ul><li>Lead end‑to‑end warranty project planning and execution.</li><li>Coordinate cross-functional teams to enhance warranty policies and processes.</li><li>Analyze claims data to identify trends and improvement opportunities.</li><li>Partner with engineering and quality teams to address root causes.</li><li>Oversee relationships with service providers and suppliers.</li><li>Deliver training to internal teams and external partners.</li><li>Produce reporting and insights for senior leadership.</li><li>Drive continuous improvement to elevate customer experience.</li></ul>Your Background<ul><li>Bachelor’s degree in Engineering, Business, Project Management, or related field.</li><li>5–7 years of project management experience; 3+ in warranty, quality, or service operations.</li><li>Strong analytical capabilities and experience with data‑driven decisions.</li><li>Skilled communicator with the ability to collaborate across levels and functions.</li><li>Proficient in SAP, Ariba, and Microsoft Office tools.</li><li>Knowledge of warranty practices, standards, and regulatory requirements.</li></ul>Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.</div>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Warranty Project Manager

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HITACHI ENERGY

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