The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their document setup needs, ensuring accuracy before filing deadlines.What You'll Do<ul><li>Create and implement customer documents using industry-leading software</li><li>Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance</li><li>Apply XBRL tagging information to financial statements and statement footnotes</li><li>Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline</li><li>Provide exceptional customer service to internal and external customers</li></ul>What You'll NeedMinimum Qualifications<ul><li>Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program</li></ul>Preferred Qualifications<ul><li>Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs</li><li>Professional, outgoing, energetic personality with excellent interpersonal skills</li><li>Ability to work independently and take initiative</li><li>Attention to detail and follow-through are required</li><li>Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc</li><li>Experience using Excel, Word, Google Docs, and similar word processing programs</li></ul>Travel Requirements &amp; Working Conditions<ul><li>Reliable internet access for any period of time working remotely, not in a Workiva office</li><li>Minimal travel</li></ul>Sponsorship Requirements<ul><li>Must be authorized to work in the United States and not require sponsorship now or in the future</li></ul>When can you expect to hear back?We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!All postings close: February 20, 2026Interviews: Early to mid MarchOffers: Mid to late March2026 Start Dates:This position has opportunities to start in the Summer. Please see our start date below and let us know your availability.Summer 2026 Internships: Monday, May 18, 2026 (40/hours per week max)How You’ll Be Rewarded✅ 401(k) participation and match✅ Paid sick leave✅ A unique opportunity to further your learning experience through additional internship seasonsEmployment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email <a href="mailto:earlycareer@workiva.com">earlycareer@workiva.com</a>.Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Workiva is on a mission to power transparent reporting for a better world. We build and deliver the world&rsquo;s leading cloud platform for assured integrated reporting to meet stakeholder demands for action, transparency, and disclosure of financial and non-financial data. Workiva offers the only unified SaaS platform that brings customers&rsquo; financial reporting, Environmental, Social, and Governance (ESG), and Governance, Risk, and Compliance (GRC) together in a controlled, secure, audit-ready platform. Our platform simplifies the most complex reporting and disclosure challenges by streamlining processes, connecting data and teams, and ensuring consistency. Learn more at workiva.com.

Summer 2026 Intern - Customer Success

The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their document setup needs, ensuring accuracy before filing deadlines.What You'll Do<ul><li>Create and implement customer documents using industry-leading software</li><li>Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance</li><li>Apply XBRL tagging information to financial statements and statement footnotes</li><li>Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline</li><li>Provide exceptional customer service to internal and external customers</li></ul>What You'll NeedMinimum Qualifications<ul><li>Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program</li></ul>Preferred Qualifications<ul><li>Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs</li><li>Professional, outgoing, energetic personality with excellent interpersonal skills</li><li>Ability to work independently and take initiative</li><li>Attention to detail and follow-through are required</li><li>Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc</li><li>Experience using Excel, Word, Google Docs, and similar word processing programs</li></ul>Travel Requirements &amp; Working Conditions<ul><li>Reliable internet access for any period of time working remotely, not in a Workiva office</li><li>Minimal travel</li></ul>Sponsorship Requirements<ul><li>Must be authorized to work in the United States and not require sponsorship now or in the future</li></ul>When can you expect to hear back?We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!All postings close: February 20, 2026Interviews: Early to mid MarchOffers: Mid to late March2026 Start Dates:This position has opportunities to start in the Summer. Please see our start date below and let us know your availability.Summer 2026 Internships: Monday, May 18, 2026 (40/hours per week max)How You’ll Be Rewarded✅ 401(k) participation and match✅ Paid sick leave✅ A unique opportunity to further your learning experience through additional internship seasonsEmployment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email&nbsp;<a href="mailto:earlycareer@workiva.com">earlycareer@workiva.com</a>.Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Summer 2026 Intern - Customer Success

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Workiva

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