<div><span style="font-size:16px;">The Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical expert responsible for maximizing the operational uptime and reliability of our regional robotaxi fleet. This role serves as the first line of escalation for complex, on-site technical issues covering all major vehicle systems.</span></div><br><br><h3>In this role, you will:</h3><ul><li>Act as the primary technical expert for all regional escalations, diagnosing complex issues across all vehicle subsystems (chassis, powertrain, compute, sensing, and networking).</li><li>Perform deep root-cause analysis using logs, vehicle diagnostics, and fleet data to resolve high-impact issues and prevent recurrence.</li><li>Partner closely with HQ FSE team to improve diagnostics, tooling, and issue detection capabilities.</li><li>Lead field validation efforts, including hardware/software bring-up and functional testing for new components and system updates.</li><li>Develop and maintain scalable troubleshooting guides, SOPs, and countermeasures to improve repair efficiency and fleet reliability.</li><li>Support operational needs by traveling occasionally, with travel requirements of up to 25%</li></ul><h3>Qualifications:</h3><ul><li>Bachelor’s degree in Electrical, Computer, Mechanical, or Automotive Engineering </li><li>At least 8 years of relevant experience in transportation, aerospace, or autonomous vehicles, with hands-on exposure to sensors</li><li>Understanding of vehicle hardware/software architectures, including communications, diagnostics, and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS), and how to safely troubleshoot</li><li>Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level</li><li>Experience reading and interpreting schematics, electrical diagrams, and connector end views/pinouts</li></ul><h3>Bonus Qualifications</h3><ul><li>Experience with electric vehicle technology.</li><li>Experience with remotely supporting vehicle troubleshooting. </li><li>Knowledge of vehicle systems and diagnostics tools.</li></ul><br>

<p>Zoox is developing the first fully electric autonomous vehicles to support low-carbon transportation and to decrease congestion and reliance on individual car ownership in urban areas.&nbsp;</p>

Senior Fleet Support Engineer

<div><span>The Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical expert responsible for maximizing the operational uptime and reliability of our regional robotaxi fleet. This role serves as the first line of escalation for complex, on-site technical issues covering all major vehicle systems.</span></div><br><br><h3>In this role, you will:</h3><ul><li>Act as the primary technical expert for all regional escalations, diagnosing complex issues across all vehicle subsystems (chassis, powertrain, compute, sensing, and networking).</li><li>Perform deep root-cause analysis using logs, vehicle diagnostics, and fleet data to resolve high-impact issues and prevent recurrence.</li><li>Partner closely with HQ FSE team to improve diagnostics, tooling, and issue detection capabilities.</li><li>Lead field validation efforts, including hardware/software bring-up and functional testing for new components and system updates.</li><li>Develop and maintain scalable troubleshooting guides, SOPs, and countermeasures to improve repair efficiency and fleet reliability.</li><li>Support operational needs by traveling occasionally, with travel requirements of up to 25%</li></ul><h3>Qualifications:</h3><ul><li>Bachelor’s degree in Electrical, Computer, Mechanical, or Automotive Engineering&nbsp;</li><li>At least 8 years of relevant experience in transportation, aerospace, or autonomous vehicles, with hands-on exposure to sensors</li><li>Understanding of vehicle hardware/software architectures, including communications, diagnostics, and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS), and how to safely troubleshoot</li><li>Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level</li><li>Experience reading and interpreting schematics, electrical diagrams, and connector end views/pinouts</li></ul><h3>Bonus Qualifications</h3><ul><li>Experience with electric vehicle technology.</li><li>Experience with remotely supporting vehicle troubleshooting.&nbsp;</li><li>Knowledge of vehicle systems and diagnostics tools.</li></ul><br>

Senior Fleet Support Engineer

About the Job

About the Company

Zoox

Similar Jobs

Systems Engineer, Vehicle

Systems Engineer, Vehicle

Senior Manufacturing Engineer

Senior Manufacturing Engineer

Vehicle Integration Engineer

Vehicle Integration Engineer

Senior Service Technician, King of Prussia

Senior Service Technician, King of Prussia

Senior Vehicle Thermal System Engineer

Senior Vehicle Thermal System Engineer

Sr. Service Technician, Millbrae

Sr. Service Technician, Millbrae