Are you passionate about technical environments and operational excellence? Do you enjoy collaborating with cross‑functional teams and playing a key role between customers, operations, and technology? If so, this could be your next career move!Responsibilities / Tasks<ul></ul><div><ul><li>Manage and analyze customer requests in collaboration with local Sales, Technical Service teams and GEA Technology Centers, ensuring accurate technical scope definition for quotations.</li><li>Act as a technical reference for the Service Support team and customers, becoming the main technical liaison with the Technology Centers.</li><li>Drive the development of technical expertise and capabilities within the local service support team.</li><li>Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy and commercial alignment.</li><li>Process and monitor orders, returns and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order‑to‑Cash cycle.</li><li>Coordinate with Service Sales, Logistics, Procurement, Finance and Technical Service.</li><li>Support delivery, shipping and invoicing processes, managing exceptions and interacting with customers and suppliers when needed.</li><li>Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing).</li><li>Identify process improvement opportunities and contribute to operational excellence and continuous improvement.</li></ul></div>Your Profile / Qualifications<div><ul><li>Bachelor’s Degree in Engineering (Mechanical preferred).</li><li>Experience in industrial or engineering environments (strong advantage).</li><li>Proven operational experience with SAP (quotations, order management, deliveries, returns, billing).</li><li>Fluent in Spanish and English; additional European languages are a strong asset.</li><li>Familiar with logistics and invoicing workflows.</li><li>High attention to detail and strong data accuracy, especially in master data management.</li><li>Ability to manage multiple priorities in demanding environments.</li><li>Strong organizational, communication and stakeholder‑management skills.</li><li>Customer‑centric, service‑oriented and results‑driven mindset.</li></ul></div><h1></h1><h1>We offer:</h1><ul><li>Attractive compensation package aligned with experience, responsibilities, and international exposure.</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and a hybrid working model (up to two days per week remote).</li><li>23 days of vacation per year.</li><li>Great work environment as part of a collaborative team</li><li>Continuous internal training and career development opportunities, both nationally and internationally.</li><li>The opportunity to join a company recognized as a Top Employer 2026.  </li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Service Support Operations Engineer

Are you passionate about technical environments and operational excellence? Do you enjoy collaborating with cross‑functional teams and playing a key role between customers, operations, and technology? If so, this could be your next career move!Responsibilities / Tasks<ul></ul><div><ul><li>Manage and analyze customer requests in collaboration with local Sales, Technical Service teams and GEA Technology Centers, ensuring accurate technical scope definition for quotations.</li><li>Act as a technical reference for the Service Support team and customers, becoming the main technical liaison with the Technology Centers.</li><li>Drive the development of technical expertise and capabilities within the local service support team.</li><li>Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy and commercial alignment.</li><li>Process and monitor orders, returns and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order‑to‑Cash cycle.</li><li>Coordinate with Service Sales, Logistics, Procurement, Finance and Technical Service.</li><li>Support delivery, shipping and invoicing processes, managing exceptions and interacting with customers and suppliers when needed.</li><li>Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing).</li><li>Identify process improvement opportunities and contribute to operational excellence and continuous improvement.</li></ul></div>Your Profile / Qualifications<div><ul><li>Bachelor’s Degree in Engineering (Mechanical preferred).</li><li>Experience in industrial or engineering environments (strong advantage).</li><li>Proven operational experience with SAP (quotations, order management, deliveries, returns, billing).</li><li>Fluent in Spanish and English; additional European languages are a strong asset.</li><li>Familiar with logistics and invoicing workflows.</li><li>High attention to detail and strong data accuracy, especially in master data management.</li><li>Ability to manage multiple priorities in demanding environments.</li><li>Strong organizational, communication and stakeholder‑management skills.</li><li>Customer‑centric, service‑oriented and results‑driven mindset.</li></ul></div><h1></h1><h1>We offer:</h1><ul><li>Attractive compensation package aligned with experience, responsibilities, and international exposure.</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and a hybrid working model (up to two days per week remote).</li><li>23 days of vacation per year.</li><li>Great work environment as part of a collaborative team</li><li>Continuous internal training and career development opportunities, both nationally and internationally.</li><li>The opportunity to join a company recognized as a Top Employer 2026. &nbsp;</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Service Support Operations Engineer

About the Job

About the Company

GEA

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