Job DetailsLevel: ManagementJob Location: Main Office - Memphis, TN 38134Position Type: Full TimeSalary Range: $62,000.00 - $66,000.00 Salary/yearAbout Shelby Farms Park ConservancyShelby Farms Park Conservancy (SFPC) is the nonprofit that manages and cares for Shelby Farms Park and Shelby Farms Greenline in Memphis, TN. SFPC team members are committed to our vision of creating a celebrated 21st-century park that defines and shapes a great city and that provides inclusive, equitable, and free access for every resident of the Memphis area. About Shelby Farms ParkAt 4,500 acres, Shelby Farms Park is one of the largest urban parks in the U.S. It features miles of trails, lakes and ponds, a buffalo herd, the Woodland Discovery Playground, the FedEx Event Center, a treetop adventure course, a sprayground, and an outdoor stage. It is a treasured asset for Memphis, offering inclusive and free access to all. Position SummaryThe Indoor Venue Senior Sales Manager is responsible for driving revenue growth across Shelby Farms Park Conservancy’s indoor and semi-indoor venues, including the Event Center, Buffalo Room, and Yurt. The Indoor Sales Manager is responsible for setting and executing sales strategy and driving revenue outcomes for the indoor venue portfolio. This role leads sales execution for indoor venues, supports deal strategy and complex bookings, and is accountable for portfolio performance while maintaining an active personal sales pipeline. This role is accountable for improving venue utilization, increasing average deal value, expanding weekday and off-peak bookings, and ensuring a consistent, high-quality client experience. This position plays a critical role in advancing the Conservancy’s earned-revenue goals and works to align sales efforts with brand, capacity, and mission priorities.Key ResponsibilitiesSales Strategy &amp; Revenue GrowthOwn and execute the sales strategy for the Event Center, Buffalo Room, and Yurt, with clear annual and quarterly revenue targets.Increase overall venue utilization through proactive outbound sales, account targeting, and strategic pricing.Develop and test packaged offerings, bundled amenities, and upsell opportunities to grow average deal size.Identify and pursue new market segments, repeat clients, and off-peak booking opportunities.Monitor pipeline health, close rates, and conversion metrics to drive continuous improvement.Cross-Portfolio Sales &amp; Systems CollaborationCollaborate with other Sales + Events managers to streamline shared sales systems, intake processes, and reporting across venue, event, retail, and recreation business lines.Actively identify and pursue cross-sell opportunities between indoor venues, outdoor rentals, park-produced events, and complementary amenities.Support the development of bundled offerings and referral pathways that improve client experience and increase total transaction value.Share performance insights, customer data, and sales learnings across the Sales + Events leadership team to inform pricing, packaging, and growth strategies.Sales Portfolio Leadership &amp; Team SupportManage Account Executives selling the indoor venue portfolio, providing direction on priorities, deal sequencing, and client strategy to support revenue goals.Support Account Executives navigate complex or high-value bookings by providing guidance on pricing strategy, deal structure, and client positioning within established sales frameworks.Ensure day-to-day sales execution for indoor venues aligns with defined sales processes, intake standards, and reporting expectations established by Sales + Events leadership.Manage the hiring, onboarding and scheduling of Indoor Venue Event Support personnel as needed to ensure events are executed consistently in a manner that reflects the highest level of customer service.Contribute to a collaborative, results-oriented sales environment by sharing best practices, supporting peer collaboration, and reinforcing a consistent client experience across the indoor venue portfolio.Selling &amp; Client ManagementMaintain an active personal sales pipeline, closing a defined portion of indoor venue business.Serve as a lead strategist on complex, high-value, or high-visibility bookings.Support negotiation, pricing decisions, and contract strategy as needed.Intake, Coordination &amp; Systems OversightPartner with the Director of Sales + Events and shared sales support staff to ensure indoor venue inquiries are routed, tracked, and supported in alignment with established intake processes and service standards.Utilize TripleSeat, Fair Harbor, and related sales systems consistently to manage pipeline activity, support forecasting, and inform pricing and utilization decisions for indoor venues.Provide feedback and recommendations to Sales + Events leadership regarding intake workflows, system functionality, and reporting needs based on day-to-day sales activity.Support accurate and timely sales reporting by maintaining clean pipeline data and collaborating with shared sales support resources as needed.Cross-Department CollaborationCollaborate with other Sales + Events Managers to support consistent sales workflows, intake processes, and reporting practices across venue and event portfolios.Identify and pursue cross-sell opportunities by coordinating with Indoor, Outdoor, and Event Sales managers to align client needs with appropriate venues, events, and amenities.Participate in the development and testing of bundled offerings and referral pathways led by Sales + Events leadership to improve client experience and increase total transaction value.Contribute portfolio-level insights, customer trends, and performance observations to Sales + Events leadership discussions to support informed pricing, packaging, and growth decisions.QualificationsRequired5+ years of sales experience, preferably in venues, hospitality, events, or a related service-based industryDemonstrated success closing complex or high-value dealsExperience coaching, leading, or managing sales staffStrong analytical skills with the ability to use data to inform strategyExcellent communication, negotiation, and relationship-building skillsAbility to manage multiple priorities in a fast-paced environmentPreferredFamiliarity with CRM systems and sales reporting toolsExperience developing outbound or business development strategiesKnowledge of event operations or venue managementExperience with Tripleseat (and/or other venue sales and CAD software)Working Conditions &amp; SchedulePrimarily office-based with on-site venue walkthroughs and client meetingsOccasional nights, weekends, or holidays based on event schedulesFlexible schedule required to support client needs and sales activity BenefitsSFPC offers a comprehensive benefits package including:•Medical, dental, vision, and life insurance•401(k) plan with organizational match•Paid time off, personal days, and holidaysThis job description outlines typical duties and responsibilities and does not limit management’s ability to assign or reassign responsibilities as needed.Shelby Farms Park Conservancy is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, national origin, sex, age (40+), disability, veteran status, or any other legally protected status under applicable law.

<p>Shelby Farms Park Conservancy (SFPC or the Conservancy) is the 501(c)3 nonprofit organization that manages and operates Shelby Farms Park and Shelby Farms Greenline through a private-public partnership with Shelby County Government. That means the land that comprises Shelby Farms Park and Greenline is publicly owned, and SFPC is responsible for daily management, fundraising to meet operations budget needs, setting the vision for the Park&rsquo;s future and stewarding its natural resources. Shelby Farms Park Conservancy is committed to providing inclusive and equitable spaces for each and every visitor. OUR VISION We are giving rise to a celebrated 21st century park that defines and shapes a great city. OUR MISSION To manage, operate, restore and improve Shelby Farms Park in partnership with and for the public With the support of our volunteers, donors and partners, we are doing just that! Each year, SFPC raises 75% of the $5+ million annual operating budget through general donations, corporate and foundation support.</p>

Indoor Venue Senior Sales Manager

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Shelby Farms Park Conservancy

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