Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Customer &amp; Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams.</li><li>Order &amp; Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses.</li><li>Supply Chain &amp; Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency.</li><li>Procurement &amp; Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements.</li><li>Performance Monitoring &amp; Continuous Improvement: Track, analyze, and report daily, weekly, and monthly KPIs, driving operational efficiency and continuous improvement initiatives.</li></ul><h1>Qualifications:</h1><div><ul><li>Degree in Business, Supply Chain or related field with at least 7 years of experience.</li><li>Basic knowledge of ERP systems (SAP preferred) and demand planning.</li><li>Strong communication and negotiation skills with a proactive attitude.</li><li>Ability to analyze data and understand basic technical documents.</li><li>Proficient in Microsoft Office; fluent in English and Spanish; familiar with import/export rules.</li></ul></div>‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Textile Technologies S.A.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Senior Supply Chain & Customer Services Specialist

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Customer &amp; Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams.</li><li>Order &amp; Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses.</li><li>Supply Chain &amp; Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency.</li><li>Procurement &amp; Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements.</li><li>Performance Monitoring &amp; Continuous Improvement: Track, analyze, and report daily, weekly, and monthly KPIs, driving operational efficiency and continuous improvement initiatives.</li></ul><h1>Qualifications:</h1><div><ul><li>Degree in Business, Supply Chain or related field with at least 7 years of experience.</li><li>Basic knowledge of ERP systems (SAP preferred) and demand planning.</li><li>Strong communication and negotiation skills with a proactive attitude.</li><li>Ability to analyze data and understand basic technical documents.</li><li>Proficient in Microsoft Office; fluent in English and Spanish; familiar with import/export rules.</li></ul></div>‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Textile Technologies S.A.

Senior Supply Chain & Customer Services Specialist

About the Job

About the Company

Freudenberg

Similar Jobs

Staff Global Supply Manager

Staff Global Supply Manager

Sales Support Specialist

Sales Support Specialist

Senior Specialist, Procurement Systems and Processes

Senior Specialist, Procurement Systems and Processes

Senior Specialist, Parts Logistics

Senior Specialist, Parts Logistics

Specialist, Order Management-Reporting

Specialist, Order Management-Reporting

Purchasing Specialist Sr

Purchasing Specialist Sr

Senior Procurement Specialist

Senior Procurement Specialist

Procurement Senior Professional

Procurement Senior Professional

Customer Service Operations Supervisor North America (Professional B2B) (f/m/d)

Customer Service Operations Supervisor North America (Professional B2B) (f/m/d)

Customer Service, Senior

Customer Service, Senior