Join a team where your communication skills, problem-solving abilities, and attention to detail make a direct impact on business success. We are seeking a motivated and customer-focused Credit Collections Representative who thrives on building positive relationships while effectively managing accounts receivable and driving timely payment resolutions. In this role, you will partner with customers and internal teams to resolve billing concerns, negotiate payment arrangements, and maintain strong financial performance. If you are organized, professional under pressure, and enjoy balancing customer service with results-driven collections, we encourage you to apply.ESSENTIAL DUTIES and RESPONSIBILITIES:<ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence</li><li>Collect outstanding balances and negotiate payment plans when necessary</li><li>Review customer accounts and monitor aging reports</li><li>Investigate and resolve billing discrepancies or payment issues</li><li>Maintain accurate documentation of collection activities and customer communications</li><li>Collaboration with internal departments</li><li>Recommend accounts for escalation, legal action, or write-off when appropriate</li><li>Ensure compliance with company policies and applicable collection regulations</li><li>Prepare reports on collection status and account activity</li></ul>REQUIRED SKILLS/COMPETENCIES<ul><li>Strong communication and negotiation skills</li><li>Ability to handle difficult conversations professionally</li><li>Strong organizational and time-management skills</li><li>Attention to detail and problem-solving ability</li><li>Ability to work independently and meet collection targets</li></ul>MINIMUM QUALIFICATIONSEducation: High school diploma or equivalent, associate or bachelor’s degree preferredExperience and/or Training:1-3 Years experience in collections, accounts receivable or customer serviceLicenses/Certificates: Driver’s licenseTechnology/Equipment: Proficiency in Microsoft Office; D365 experience preferredCompensation Range:$45,000.00 - $74,000.00As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email <a href="mailto:hrhelp@braunintertec.com">hrhelp@braunintertec.com</a>.As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at <a href="mailto:hrhelp@braunintertec.com">hrhelp@braunintertec.com</a>. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Braun Intertec is proud to be an employee-owned geotechnical engineering, environmental consulting, and testing firm which has grown to over 1,000 employee-owners. Our vision is to be both the consultant of choice and employer of choice.
At Braun Intertec, our employees own the company through an Employee Stock Ownership Plan (ESOP). Our employee-owner culture is a driver of our success. Because our employee-owners have a financial interest in the company, they have a vested interest in delivering quality services to our clients. The ESOP model is supported by developing programs that compensate, communicate to and inspire others to &ldquo;think and act like owners.&rdquo; We work to build a community of employee-owners through team-building events and activities.
Our workplace is full of engaged employee-owners who value and encourage a healthy workplace. At our firm, we promote employee health to encourage a productive lifestyle both at work and at home. Our wellness initiatives continue to have a positive impact on the lives and well-being of our people. We offer a variety of health management resources and tools focused on diet, nutrition, exercise, education, and disease-management. In addition, we continue to identify tools that address the health needs and priorities that are important to our employee-owners.

Credit Collections Representative (On-Site)

Join a team where your communication skills, problem-solving abilities, and attention to detail make a direct impact on business success. We are seeking a motivated and customer-focused Credit Collections Representative who thrives on building positive relationships while effectively managing accounts receivable and driving timely payment resolutions. In this role, you will partner with customers and internal teams to resolve billing concerns, negotiate payment arrangements, and maintain strong financial performance. If you are organized, professional under pressure, and enjoy balancing customer service with results-driven collections, we encourage you to apply.ESSENTIAL DUTIES and RESPONSIBILITIES:<ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence</li><li>Collect outstanding balances and negotiate payment plans when necessary</li><li>Review customer accounts and monitor aging reports</li><li>Investigate and resolve billing discrepancies or payment issues</li><li>Maintain accurate documentation of collection activities and customer communications</li><li>Collaboration with internal departments</li><li>Recommend accounts for escalation, legal action, or write-off when appropriate</li><li>Ensure compliance with company policies and applicable collection regulations</li><li>Prepare reports on collection status and account activity</li></ul>REQUIRED SKILLS/COMPETENCIES<ul><li>Strong communication and negotiation skills</li><li>Ability to handle difficult conversations professionally</li><li>Strong organizational and time-management skills</li><li>Attention to detail and problem-solving ability</li><li>Ability to work independently and meet collection targets</li></ul>MINIMUM QUALIFICATIONSEducation: High school diploma or equivalent, associate or bachelor’s degree preferredExperience and/or Training:1-3 Years experience in collections, accounts receivable or customer serviceLicenses/Certificates: Driver’s licenseTechnology/Equipment: Proficiency in Microsoft Office; D365 experience preferredCompensation Range:$45,000.00 - $74,000.00As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email <a href="mailto:hrhelp@braunintertec.com">hrhelp@braunintertec.com</a>.As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at <a href="mailto:hrhelp@braunintertec.com">hrhelp@braunintertec.com</a>. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Credit Collections Representative (On-Site)

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About the Company

Braun Intertec Corporation

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