<p>This role is primarily responsible to provide administrative support and coordination to various HR operations including job changes letters, data validation, and reference letters in compliance with the service level agreements, processes, policies, and procedures.</p><ul><li>Create and distribute job change letters, reference letters, and collect signed documentations from employees</li><li>Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details</li><li>Manage the Leave of Absence of employees</li><li>Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests</li><li>Following a prescribed template, document and escalate as needed based on the appropriate processes</li><li>Understand and utilize HR systems including Workday and the Employee Center including Self Service, Knowledge base and Case Management to manage employee data, inquiries, and employee requests</li><li>Ensure consistent application of HR policies and compliance with state, federal, and/or country laws and practices. And corporate regulations</li><li>Maintain documentation and ensure that employee requests meet the policy for each process</li><li>Perform data validation tasks</li><li>Perform peer audit for PS Coordinators and fellow PS Specialists</li><li>Ensure accuracy of all data processed and entered in HR systems</li><li>Ensure key deadlines are met</li><li>Ensure strict adherence with standard protocols for electronic personnel file management and document storage</li><li>Demonstrate the highest degree of discretion and confidentiality</li><li>Identify and support selected simple process improvements to streamline processes </li><li>Maintain the SOP/DTP of current processes and incorporate documentation updates as required.</li></ul>

<p>AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.</p>

People Services Specialist I

About the Job

About the Company

AECOM

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