SummaryInside Sales Support assists Fronius customers, Field Sales Representatives, the Technical Support Team and the National Sales Director.  This role is responsible for creating quotes for customers, processing new product orders, tracking products throughout the repair cycle, monitoring inventory via an ERP tracking system, and tracking customer details in sales management software.Tasks and Responsibilities<ul><li>Acts as primary contact for customers, Field Sales Representatives, Technical Support Regional Representatives and National Sales Director.</li><li>Creates quotes for customers and sales representatives.</li><li>Receives and reviews customer purchase orders for accuracy.</li><li>Enters customer purchase orders into BaaN in OK point quality.</li><li>Sends order acknowledgements to customers.</li><li>Handles the authorization process of customer returns (RGAs) as well as processing credits for returned products.</li><li>Oversees the service process in the region including warranty, non-warranty, weld tests, good faith visits.</li><li>Maintains region warehouse inventory levels and office supply stock.</li><li>Oversees shipping and receiving, including ground and freight shipments, preparation of shipping labels and scheduling shipments.</li><li>Promotes and supports the “Fronius Way” philosophy.</li><li>All other duties as assigned by management</li></ul>Requirements<ul><li>Associates Degree from accredited college or university preferred</li><li>High School Diploma or equivalent required</li><li>2 – 3 years’ experience in Purchasing or Order Processing preferred</li><li>Must be authorized to work and travel in the U.S. and Internationally</li><li>Limited travel</li><li>Proficient in Microsoft programs, Word, Excel, and Outlook</li><li>Strong attention to detail with emphasis in data entry</li><li>Working knowledge of Enterprise Resource Planning Systems (ERP) preferred</li><li>Ability to multi-task and strong organizational skills</li><li>Ability to function in a fast-paced work environment, both independently and as a team member</li><li>Excellent interpersonal and communication skills</li><li>Customer service oriented</li><li>Ability to read and understand operational procedures and work instructions pertaining to a designated work area</li><li>Possess a valid passport, or has the ability to obtain and pay for a valid passport</li></ul>Health and Safety<ul><li>Must comply with all safety and health standards established by Fronius USA, LLC, and federal, state or local requirements</li><li>Employees will perform duties in an office environment</li><li>Employees will be occasionally exposed to tripping hazards</li><li>The noise level in the work environment is usually low to medium</li></ul>We offer a generous benefit package including:<ul><li>Flexible work schedule with hybrid options</li><li>PTO available immediately plus 11 paid holidays</li><li>Employer matched 401(k)</li><li>Medical, Dental, and Vision covered 100% for employees</li><li>50% company paid Medical, Dental, and Vision for your family</li><li>Employee Assistance Program</li><li>Short-Term and Long-Term Disability</li><li>Flexible Spending Accounts for Health Care and Dependent Care</li></ul>Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.Are you ready for Fronius? Apply online now and become part of the Fronius family!

We are Fronius, an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with our partners, customers and more than 8,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow. Whether it's efficient solar power, smart ways to charge batteries or the perfect welding seam, our products last for generations.
Our inverters, welding systems and battery charging systems are in demand worldwide, which is why we are now represented in more than 60 countries on five continents. This enables us to provide optimum support and service to our customers around the globe.
Our common goal: to convert and control energy efficiently and intelligently.
We are proud of our very special corporate culture: our Fronius spirit, our sense of unity, is always present. Whether as an employee in our production, development or in our office areas, whether in daily business or at events like the big summer party or our end-of-year celebration: We are all part of the community. We are Fronius.

Inside Sales Support

SummaryInside Sales Support assists Fronius customers, Field Sales Representatives, the Technical Support Team and the National Sales Director.  This role is responsible for creating quotes for customers, processing new product orders, tracking products throughout the repair cycle, monitoring inventory via an ERP tracking system, and tracking customer details in sales management software.Tasks and Responsibilities<ul><li>Acts as primary contact for customers, Field Sales Representatives, Technical Support Regional Representatives and National Sales Director.</li><li>Creates quotes for customers and sales representatives.</li><li>Receives and reviews customer purchase orders for accuracy.</li><li>Enters customer purchase orders into BaaN in OK point quality.</li><li>Sends order acknowledgements to customers.</li><li>Handles the authorization process of customer returns (RGAs) as well as processing credits for returned products.</li><li>Oversees the service process in the region including warranty, non-warranty, weld tests, good faith visits.</li><li>Maintains region warehouse inventory levels and office supply stock.</li><li>Oversees shipping and receiving, including ground and freight shipments, preparation of shipping labels and scheduling shipments.</li><li>Promotes and supports the “Fronius Way” philosophy.</li><li>All other duties as assigned by management</li></ul>Requirements<ul><li>Associates Degree from accredited college or university preferred</li><li>High School Diploma or equivalent required</li><li>2 – 3 years’ experience in Purchasing or Order Processing preferred</li><li>Must be authorized to work and travel in the U.S. and Internationally</li><li>Limited travel</li><li>Proficient in Microsoft programs, Word, Excel, and Outlook</li><li>Strong attention to detail with emphasis in data entry</li><li>Working knowledge of Enterprise Resource Planning Systems (ERP) preferred</li><li>Ability to multi-task and strong organizational skills</li><li>Ability to function in a fast-paced work environment, both independently and as a team member</li><li>Excellent interpersonal and communication skills</li><li>Customer service oriented</li><li>Ability to read and understand operational procedures and work instructions pertaining to a designated work area</li><li>Possess a valid passport, or has the ability to obtain and pay for a valid passport</li></ul>Health and Safety<ul><li>Must comply with all safety and health standards established by Fronius USA, LLC, and federal, state or local requirements</li><li>Employees will perform duties in an office environment</li><li>Employees will be occasionally exposed to tripping hazards</li><li>The noise level in the work environment is usually low to medium</li></ul>We offer a generous benefit package including:<ul><li>Flexible work schedule with hybrid options</li><li>PTO available immediately plus 11 paid holidays</li><li>Employer matched 401(k)</li><li>Medical, Dental, and Vision covered 100% for employees</li><li>50% company paid Medical, Dental, and Vision for your family</li><li>Employee Assistance Program</li><li>Short-Term and Long-Term Disability</li><li>Flexible Spending Accounts for Health Care and Dependent Care</li></ul>Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.Are you ready for Fronius? Apply online now and become part of the Fronius family!

Inside Sales Support

About the Job

About the Company

Fronius

Similar Jobs

Inside Salesperson

Inside Salesperson

Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Sales Support

Sales Support

Customer Service Associate

Customer Service Associate

Inside Sales Representative

Inside Sales Representative

Sales Analyst

Sales Analyst

Customer Service Representative

Customer Service Representative

Sales Support Specialist

Sales Support Specialist

Inside Sales Representative

Inside Sales Representative