Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.🚀 Jouw rol bij XylemBij Xylem maken we impact: als marktleider in pompinstallaties voor (afval)water zorgen we voor betrouwbare oplossingen die essentieel zijn voor onze samenleving. Achter elke perfect werkende installatie staat een strak georganiseerde service — en daar speel jij een sleutelrol in.Als Service Planner / Coördinator ben jij het kloppend hart tussen klanten, servicemonteurs en interne teams. Jij zorgt ervoor dat alles soepel verloopt: van onderhoud en storingen tot opvolging van restwerkzaamheden.🔧 Wat ga je doen?Geen dag is hetzelfde. Jij:<ul><li>Coördineert en plant servicewerkzaamheden efficiënt en slim</li><li>Zorgt dat monteurs perfect voorbereid op pad gaan (juiste plek, tijd, middelen en info)</li><li>Houdt continu overzicht en stuurt bij waar nodig</li><li>Bent hét aanspreekpunt voor klanten en interne stakeholders</li><li>Verwerkt en controleert werkbonnen (uren, materiaal en rapportages)</li><li>Signaleert afwijkingen en komt proactief met verbeteringen</li><li>Analyseert servicegegevens en claims, en vertaalt die naar concrete optimalisaties</li></ul>Je schakelt continu tussen verschillende prioriteiten en weet daarin moeiteloos de regie te houden.🎯 Wat maakt deze rol uniek?Jij bent niet zomaar een planner — jij bent een echte regisseur. Dankzij jouw organisatievermogen, communicatieskills en analytische blik zorg jij voor een service die verwachtingen overtreft.🤝 Wat bieden wij jou?<ul><li>Een zelfstandige en impactvolle functie binnen een enthousiast en professioneel team</li><li>Ruimte voor groei: opleidingen, trainingen en doorgroeimogelijkheden</li><li>Een informele, fijne werksfeer waarin je je snel thuis voelt</li><li>Sterke focus op duurzaamheid en maatschappelijk verantwoord ondernemen</li><li>Aantrekkelijke arbeidsvoorwaarden:<ul><li>Premievrij pensioen</li><li>Flexibele werktijden</li><li>32 vakantiedagen (25 + 7 collectief)</li></ul></li></ul>🌟 Wat breng jij mee?<ul><li>MBO-4 of HBO-diploma (technisch, administratief of commercieel)</li><li>3–5 jaar ervaring in een vergelijkbare rol in een technische omgeving</li><li>Affiniteit met techniek en serviceprocessen</li><li>Sterke plannings- en organisatievaardigheden</li><li>Je bent stressbestendig en schakelt makkelijk tussen stakeholders</li><li>Klantgericht, communicatief sterk en oplossingsgericht</li><li>Vloeiend in Nederlands en goed in Engels</li></ul>🚀 Your role at XylemAt Xylem, we make a real impact. As a global leader in water and wastewater pumping solutions, we deliver essential infrastructure that keeps communities running. Behind every reliable installation is a well‑organized service operation — and that’s where you come in.As a Service Planner / Coordinator, you are the vital link between customers, field technicians, and internal teams. You ensure everything runs smoothly — from maintenance and breakdowns to follow-up activities.🔧 What will you do?No two days are the same. You will:<ul><li>Plan and coordinate service activities efficiently</li><li>Ensure technicians are fully prepared (right place, time, tools, and information)</li><li>Maintain full oversight and adjust schedules when needed</li><li>Act as the key contact for customers and internal stakeholders</li><li>Review and process work orders (hours, materials, reports)</li><li>Identify discrepancies and proactively suggest improvements</li><li>Analyze service data and claims to drive continuous improvement</li></ul>You thrive in a dynamic environment, juggling priorities while staying in control.🎯 What makes this role exciting?You’re more than a planner — you’re an orchestrator. Your organizational talent, communication skills, and analytical mindset directly contribute to delivering top-tier service.🤝 What we offer<ul><li>A highly autonomous role within a skilled and motivated team</li><li>Strong opportunities for growth, training, and career development</li><li>A supportive, informal, and collaborative work environment</li><li>A company committed to sustainability and social responsibility</li><li>Attractive benefits package, including:<ul><li>Fully employer-funded pension plan</li><li>Flexible working hours</li><li>32 days of annual leave</li></ul></li></ul>🌟 What you bring<ul><li>MBO level 4 or Bachelor’s degree (technical, administrative, or commercial)</li><li>3–5 years of experience in a similar role within a technical environment</li><li>Affinity with technical service processes</li><li>Strong planning and organizational skills</li><li>Ability to stay composed and manage multiple stakeholders</li><li>Customer-oriented, proactive, and solution-focused mindset</li><li>Fluent in Dutch and a good level of English</li></ul>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Xylem is the global leader in advanced technologies, solutions and services that address the world&rsquo;s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

Service en Planning coordinator

About the Job

About the Company

Xylem

Similar Jobs

Project coördinator Milieu

Project coördinator Milieu

Senior Salarisadministrateur

Senior Salarisadministrateur

Customer Support & Project Coördinator

Customer Support & Project Coördinator

Supply Chain & Procurement Manager

Supply Chain & Procurement Manager

Warehouse Coordinator

Warehouse Coordinator

Sales Support Officer

Sales Support Officer

Teamleider Customer Service | Teamleider ASM

Teamleider Customer Service | Teamleider ASM

(International) Project Manager

(International) Project Manager

Administratief medewerker

Administratief medewerker

Field Service Engineer

Field Service Engineer