Location:(HIESA) ChicagoJob ID: R0133104Date Posted:2026-06-17Company Name:HITACHI INDUSTRIAL EQUIPMENT &amp; SOLUTIONS AMERICA, LLCProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:Job Title: Sales Coordinator (West Territory) Location: Elk Grove Village, IL Type: Regular, full-timeHours: Mon – Fri, 40 hours, daily hours TBDDepartment: Commercial Operations – Sales Administration Reports To: Sales Administration Direct-Channel Supervisor<div></div>Position OverviewWe are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.<div></div>Key ResponsibilitiesSales Support &amp; Coordination<ul><li>Provide day-to-day administrative and operational support to the Americas sales team</li><li>Prepare and process customer quotations, sales orders, and contracts.  Track quotations to ensure orders are received and processed.</li><li>Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors</li><li>Track order status and proactively communicate updates to customers and sales representatives</li></ul>Customer Relationship Management<ul><li>Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation</li></ul><ul><li>Maintain accurate customer records in CRM and ERP systems</li><li>Assist in resolving customer issues, including shipment discrepancies and billing questions</li></ul>Cross-Functional Collaboration<ul><li>Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules</li><li>This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export</li></ul>Documentation &amp; Compliance<ul><li>Prepare export documentation, including commercial invoices, packing lists, and certificates of origin</li><li>Ensure compliance with international trade regulations and company policies</li><li>Maintain organized records of sales transactions and customer communications</li><li>Prepare import/export documentation as needed for international trade</li></ul>Reporting &amp; Analysis<ul><li>Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics</li><li>Analyze sales data to identify trends and support strategic decision-making</li><li>Assist in preparing presentations for internal and external stakeholders</li></ul><div></div>QualificationsRequired:<ul><li>Bachelor’s degree in Business Administration or related field</li><li>2–5 years of experience in sales coordination, customer service, or administrative support</li><li>Experience working with SAP is preferred.  Salesforce experience a plus.</li></ul><ul><li>Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>Detail oriented with excellent organizational and multitasking skills</li><li>Strong written and verbal communication skills</li></ul><div></div>Key Competencies<ul><li>Attention to detail and accuracy</li><li>Time management and prioritization</li><li>Cross-cultural communication and collaboration</li><li>Problem-solving and adaptability</li><li>Customer-focused mindset</li></ul><div></div>Compensation &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>Exposure to international business operations</li></ul><div></div>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Sales Coordinator (West Territory)

Location:(HIESA) ChicagoJob ID: R0133104Date Posted:2026-06-17Company Name:HITACHI INDUSTRIAL EQUIPMENT &amp; SOLUTIONS AMERICA, LLCProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:Job Title: Sales Coordinator (West Territory) Location: Elk Grove Village, IL Type: Regular, full-timeHours: Mon – Fri, 40 hours, daily hours TBDDepartment: Commercial Operations – Sales Administration Reports To: Sales Administration Direct-Channel Supervisor<div></div>Position OverviewWe are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.<div></div>Key ResponsibilitiesSales Support &amp; Coordination<ul><li>Provide day-to-day administrative and operational support to the Americas sales team</li><li>Prepare and process customer quotations, sales orders, and contracts.  Track quotations to ensure orders are received and processed.</li><li>Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors</li><li>Track order status and proactively communicate updates to customers and sales representatives</li></ul>Customer Relationship Management<ul><li>Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation</li></ul><ul><li>Maintain accurate customer records in CRM and ERP systems</li><li>Assist in resolving customer issues, including shipment discrepancies and billing questions</li></ul>Cross-Functional Collaboration<ul><li>Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules</li><li>This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export</li></ul>Documentation &amp; Compliance<ul><li>Prepare export documentation, including commercial invoices, packing lists, and certificates of origin</li><li>Ensure compliance with international trade regulations and company policies</li><li>Maintain organized records of sales transactions and customer communications</li><li>Prepare import/export documentation as needed for international trade</li></ul>Reporting &amp; Analysis<ul><li>Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics</li><li>Analyze sales data to identify trends and support strategic decision-making</li><li>Assist in preparing presentations for internal and external stakeholders</li></ul><div></div>QualificationsRequired:<ul><li>Bachelor’s degree in Business Administration or related field</li><li>2–5 years of experience in sales coordination, customer service, or administrative support</li><li>Experience working with SAP is preferred.  Salesforce experience a plus.</li></ul><ul><li>Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>Detail oriented with excellent organizational and multitasking skills</li><li>Strong written and verbal communication skills</li></ul><div></div>Key Competencies<ul><li>Attention to detail and accuracy</li><li>Time management and prioritization</li><li>Cross-cultural communication and collaboration</li><li>Problem-solving and adaptability</li><li>Customer-focused mindset</li></ul><div></div>Compensation &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>Exposure to international business operations</li></ul><div></div>

Sales Coordinator (West Territory)

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HITACHI ENERGY

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